Archive for month: December, 2022
By Darla Sikora, Citizens State Bank of Loyal
Greetings fellow Ag Bankers! As another year sprints to a close, it’s only natural to reflect on the changes of the past few years. In our line of work, we don’t have to look back very far to see the monumental changes in the world of agriculture. Take farm numbers for example. Focusing on dairy agriculture, as we tend to do here in Wisconsin, according to the National Agricultural Statistics Service we had about 25,000 dairy farms in 1995, with 9,304 as of January 2017. As of September 2022, the Wisconsin Agricultural Statistics Service data indicates we now have about 6,300 dairy farms or a decrease by nearly a third in the past five years. Coupled with Wisconsin’s continued dairy productivity, our farming landscape changes in a myriad of ways.
Honing in on 2022, in addition to our customers dealing with significant increases in farm operating costs, interest rates began to rise at a rapid pace. Before March, the last Fed Funds Rate increases were in 2017 and 2018 and those were 25 basis point increases, nothing like the four 75 basis point surges (among others) in 2022. Perhaps this is why our jobs never get boring! Every year and every new season we have different circumstances to deal with because our customers have different circumstances to deal with. I recall listening to Dr. David Kohl at an ag banking seminar a number of years ago as he told us that in order to be good at our jobs, we not only need to know our jobs, but we also need to know what our customers face in their farm businesses. That relationship between us and the farms we serve is what makes Ag Banking a rather unique career. Our customers need to know that we understand their situations and challenges so that we can work with them to find the banking products and programs that best fit their farming styles, needs, goals, and objectives.
In part, to continue to be successful, in some ways, farms are changing. Those that are flexible, open to new opportunities, technologies, and practices, and in general are adaptable perhaps stand a better chance for future success. This doesn’t mean that everything on the farm, or elsewhere, should change. From the banking perspective for example, analyzing credits using the old 5 or 6 C’s of credit still makes a ton of sense. Also not wavering too far outside important and useful farm financial numbers and ratios remains sensible for both bank and farm.
The year is nearly finished and a new one is on the horizon. More hours of sunlight will be welcomed and nearly everyone I know eagerly anticipates springtime with new ideas and possibilities. As you gather with family and friends throughout the holiday season, be sure to include plenty of Wisconsin agriculture’s finest in your celebrations! From cheese to egg nog, from cranberries to beef, and hot cocoa made with whole milk, what’s not to love about Wisconsin’s agricultural products! We bid a fond farewell to 2022 and cheers to us all in the New Year!
Darla Sikora is senior vice president of agricultural banking with Citizens State Bank of Loyal. Sikora also currently serves as the Past Chair of the WBA Agricultural Bankers Section Board of Directors.
By Rose Oswald Poels
With the end of 2022 right around the corner, I am requesting you to consider making one last donation (for this year) to help us achieve our advocacy goal. As I wrote in the November 8 Executive Letter e-publication, fundraising is a critical component in our Association’s mission of advocating for our industry and ensuring that the public and our elected leaders understand the issues banks across our state face.
This year, the WBA has a goal of raising over $300,000 for our two primary political accounts: Wisbankpac, our registered political action committee and the Alliance of Bankers for Wisconsin (ABW), our state conduit. All money raised through these efforts goes directly to support pro-banking and pro-business candidates and issues. With two weeks left until the end of the year, WBA is just $30,000 away from reaching this year’s goal!
How You Can Get Involved
As we all are well aware, supporting the well-being of our industry as a whole is not something we can accomplish alone. With your involvement, not only will we reach our goal, but it will help WBA to continue to play an important role in moving our industry’s issues forward.
There are several ways you may choose to engage with WBA’s fundraising efforts yet this year.
Silver Triangle
WBA’s Silver Triangle recognizes individual bankers who personally contribute at least $500 to any combination of Wisbankpac, ABW conduit, or the issue advocacy fund.
Gold Triangle
WBA’s Gold Triangle is the highest level of fundraising recognition for banks and achieved through bank employee or director personal contributions to Wisbankpac, or ABW conduit, or corporate contributions to WBA’s issue advocacy fund. Based on bank asset size, qualifying contributions range from $500 to $4,500 across the entire institution.
Beyond fundraising, becoming involved in WBA’s overall advocacy efforts is another critical way to support our industry.
Bankers Involved in Grassroots and Government (BIGG)
WBA’s BIGG Award expands beyond Gold Triangle fundraising to encompass grassroots advocacy engagement and serves as the Association’s highest level of recognition for overall advocacy. In addition to assisting WBA advance the industry’s legislative priorities and promote pro-banking issues to the public, BIGG Award winners receive extensive recognition for their efforts in advocating for our industry.
In order to qualify for the BIGG recognition, banks must meet at least 5 of 7 criteria which include naming an advocacy officer, obtaining Gold Triangle status, contributing to WBA’s issue advocacy fund, sending one employee (at least) to WBA’s annual Capitol Day, participating in a Federal delegation meeting or regulatory trip, hosting a Take Your Legislator to Work event, or other advocacy-related activity.
Thank you very much for your past active involvement in our Association’s advocacy initiatives to support the well-being of our industry. There are just two weeks left in this calendar year to help us achieve our fundraising goal, and to ensure that your bank is recognized for the outstanding work you did in 2022 to promote pro-banking and pro-business initiatives. Make your final contributions today at wisbank.com/give. If you are interested in learning more about WBA’s annual fundraising campaign, how you can get involved, or if your bank qualifies for recognition, please contact Lorenzo Cruz.
Thank you to the 51 banks that have already succeeded in achieving WBA’s Gold Triangle status this year:
- American National Bank – Fox Cities, Appleton
- Associated Bank, Green Bay
- Badger Bank, Fort Atkinson
- Bank Five Nine, Oconomowoc
- Bank of Brodhead
- Bank of Luxemburg
- Bank of Sun Prairie
- Bank of Wisconsin Dells
- Bankers’ Bank, Madison
- Bluff View Bank, Galesville
- Black River Country Bank, Black River Falls
- BLC Community Bank, Little Chute
- Bristol Morgan Bank, Oakfield
- Capitol Bank, Madison
- Charter Bank, Eau Claire
- Citizens Bank, Mukwonago
- Citizens First Bank, Viroqua
- Citizens State Bank of Loyal
- Coulee Bank, La Crosse
- East Wisconsin Savings Bank, Kaukauna
- The Equitable Bank, Wauwatosa
- Farmers State Bank, Hillsboro
- Farmers State Bank of Waupaca
- First Business Bank, Madison
- First Citizen State Bank, Whitewater
- First National Community Bank, New Richmond
- Forward Bank, Marshfield
- Forte Bank, Hartford
- Fortifi Bank, Berlin
- Greenwood’s State Bank, Lake Mills
- Horicon Bank
- Mound City Bank, Platteville
- National Bank of Commerce, Superior
- National Exchange Bank and Trust, Fond du Lac
- Nicolet National Bank, Green Bay
- North Shore Bank, Brookfield
- Oak Bank, Fitchburg
- Old National Bank, Evansville, IN
- Oostburg State Bank
- The Park Bank, Madison
- Partners Bank of Wisconsin, Marshfield
- Peoples State Bank, Prairie Du Chien
- The Peoples Community Bank, Mazomanie
- Premier Community Bank, Marion
- Security Financial Bank, Durand
- State Bank of Cross Plains
- The Stephenson National Bank and Trust, Marinette
- Superior Savings Bank
- Town Bank N.A., Hartland
- Waldo State Bank
- Wisconsin Bankers Association, Madison
- Wolf River Community Bank, Hortonville
The following is a brief interview between WBA President and CEO Rose Oswald Poels and Citizens State Bank, La Crosse President and CEO Dennis Vogel.
Rose: How did you first get into the banking industry?
Dennis: The summer after my junior year of college, I interned at Coulee Bank in La Crosse as a credit analyst. I fell in love with the industry right away because of one’s ability to work with so many different businesses and also not be seen as the typical “boring banker!”
What is your favorite aspect of your role at your bank?
Since starting at Citizens State Bank of La Crosse, my favorite facet of my role has changed over the years from a financial aspect to an impact aspect.
Daily, I’m fortunate to see and hear how Citizens has impacted its employees, customers, and community. Inspiring this impact and the status quo has created something special. There is nothing more rewarding than hearing how Citizens has changed so many lives. When a spouse of an employee thanks me for how Citizens has impacted their spouse, marriage, and family, there is nothing more gratifying.
What do you wish the general public understood about the banking industry?
That a bank isn’t just a bank or a transaction and it doesn’t have to be a boring place to work or do business with. The general public shouldn’t have to settle for just a transaction or poor customer service. Also, the majority of community banks offer the same products as the big banks do with better service. If the general public does their research, they can find that the stereotypes of banking are not always the case if you find the right community bank. Do your homework and it isn’t always about the rate.
Where do you believe the industry’s greatest challenges are in the next three to five years?
I could list off some of the common answers: cybersecurity, fraud, fintech, commoditization, credit unions, etc.; however, with all banks facing the challenge of quality staffing, I think it is only going to get worse.
Yes, technology is helping with being able to do more with less; however, in community banking, it is about people. Unfortunately, the number of students going to college to pursue banking is lower and lower. At Citizens, we have worked very hard to create a culture like no other and break some of the stereotypes; however, as an industry there is a big opportunity for all of us to get the message out on the industry overall and all the opportunities which exist. With no new talent coming into the industry, it makes all the other challenges very difficult to address.
Please describe your current role at your bank and share with us one of your more rewarding experiences.
Being engaged in the community is one of our core values and is one of several components to an employee’s review at Citizens; it is not optional if one is going to work at Citizens State Bank.
If there is something or someone in need, Citizens and its employees are always there to help. Whether it is the Children’s Museum calling with no notice that they have a delivery truck with an exhibit and help is needed to unload the exhibit, getting together as a team to do iFeed on a Saturday, or an employee knowing a customer doesn’t have enough money to eat so they help by buying him lunch — it is in our DNA to give back and make an impact in the community.
Just recently, I had a customer call to thank me for everything I did for him and his business over the years. Years ago, he was on the verge of closing his doors because he couldn’t cover payroll; however, I stuck behind him and since then, the company has flourished with significant wealth.
On Friday, December 2, WBA President and CEO Rose Oswald Poels presented WBA’s Lifetime Service Award to Mark Mohr of Bank Five Nine in Oconomowoc. For the last 43 years, Mohr has served in various roles in the banking industry — the last 15 years being in the capacity of president/CEO at Bank Five Nine. Mohr will retire in early 2023.
By Paul Gores
Banks interested in joining next year’s rollout of the FedNow faster payments service should be preparing for it today, those familiar with the program say.
FedNow, a Federal Reserve payments service similar to The Clearing House’s RTP network, is scheduled to be offered to banks in the U.S. as soon as May of 2023.
According to the Fed, the FedNow Service will facilitate the nationwide reach of instant payment services by financial institutions, regardless of size or geographic location, and do it around the clock, every day of the year.
Businesses and consumers will be able to send and receive instant payments at any time of day via banks and credit unions that use FedNow. Recipients will have full access to funds immediately, giving them greater flexibility to manage their money and make time-sensitive payments, the Fed says.
“Wisconsin banks have been very innovative over the years, and this is another innovation that’s coming that Wisconsin banks should be looking at and should be adopting when they are ready,” said Todd Koehn, vice president for faster payments solutions at Bankers’ Bank. “It potentially could be a game changer for their customers.”
FedNow currently is conducting a pilot program with more than 100 banks, core processors, and other third-party organizations involved with payments technology.
The U.S. has trailed Europe and some parts of the world in developing an instant payment network. While the privately owned Real Time Payments network, or RTP, is available to American banks, the Fed felt like it needed to play a role to expand the fast-payments realm, experts said.
“All of the market players going back a decade recognized it wasn’t if but when instant payments would come domestically into the market and ecosystem,” said Nick Denning, senior vice president –payments industry relations, for ICBA Bancard. “I think at that time the Fed was trying to determine what role they would play, if any, in instant payments, and ICBA, community banks, and other groups definitely advocated for the Fed to play that operator role to bring more network capabilities to the market.”
Now that the Fed’s faster payment network is getting ready to launch — and will be seeking early adopters — banks that want to participate should be gearing up for it, experts said. To do that, banks should make sure they have an overall payments plan, and begin meeting with their core processor or fintechs that in most cases will be the channel connecting the bank and the new behind-the-scenes FedNow payments “rail.”
“Community banks should be talking to their key technology partners,” said Koehn. “What are their timeframes to get on the rail? How long will it take once they’re on the rail for my bank to join the rail?”
Earlier this year, the Fed disclosed fees for FedNow. But that doesn’t include the cost of the infrastructure needed by a bank to use the network. The overall cost to implement a connection to FedNow is one reason many banks are expected to go through their core processor or a fintech instead of directly to the Fed.
“It’s cheaper to go direct to the Fed, but you’d have to build your own infrastructure and maintain it. And that’s expensive,” Koehn said. “Most community banks will connect through a processor, whether it’s an online banking processor or a core processor.”
According to the Fed, FedNow’s anticipated fees include:
- A $25 monthly FedNow Service participation fee for each routing transit number (RTN) that enrolls in the service to receive credit transfers.
- 4.5 cents per credittransfer to be paid by its sender, including returns.
- A fee of 1 cent for a request for payment (RFP) message to be paid by the requester, including both requests for a new payment or funds to be returned.
A participating financial institution can send an RFP through the FedNow Service to another participating financial institution to request payment of a bill, invoice, or other amount owed by the receiving financial institution’s customer.
The planned FedNow Service’s credit transfer transaction limit will be $500,000.
Brad Northcraft, senior vice president for deposit operations at IncredibleBank, said his bank plans to access FedNow through a payments provider that is part of the financial institution’s core processor.
Northcraft said he thinks a key catalyst for FedNow was for the U.S. to have a system that would bring payments into parity with other countries.
“I think they generally recognized that the payments industry, the velocity of payments, continues to accelerate. I think that was their impetus to really launch FedNow,” he said.
He noted that the introduction of Real Time Payment (RTP) by The Clearing House about five years ago also was a motivation for the Fed to establish its own faster-payments network.
While money moves electronically through ACH, wires and RTP, Koehn said FedNow is meant to augment existing systems, not replace them.
Denning, too, said FedNow will enhance overall payment capabilities.
“To a certain degree, FedNow and RTP network will compete for volume and so forth, but also to a certain degree, complement each other in terms of the robustness of the nation’s payment systems from a resiliency and scope and breadth perspective,” Denning said.
The Fed says surveys show consumers and businesses want faster payments, and that instant payments can help banks better retain their customers.
“Because (with FedNow) I can make a payment on Sunday at 2 a.m. and you’re going to have your payment at 2:01 a.m. — or quicker than that — on Sunday morning, I think it is going to be partially driven by the end user,” Northcraft said.
Koehn said he thinks FedNow is “going to revolutionize community banking because banking has been 5 to 5½ days a week, and FedNow will bring 24-by-7-by-365.”
“And that’s a good thing for community banks when customers are depositing money, and the community bank knows there’s no fraud associated with it,” he said.
Koehn said there are many scenarios in which around-the-clock payments capability could help banks and consumers.
For example, he said, a small manufacturing company might be having trouble attracting and retaining employees because the workers, as is increasingly the case, want to be paid on the same day they do their work, not on traditional paydays every week or two. FedNow could be used to accommodate same-day payroll for the manufacturer.
Or, perhaps, a plumber who made an emergency repair could send an invoice securely over the network, and be paid instantly by the homeowner or business, avoiding the problems of checks that need to be cashed or could bounce.
Banks that don’t have a serious payments strategy need to get going and figure out how FedNow can best help them, those familiar with FedNow say.
“I’ve been in banking for almost four decades. Started in the payments space back in 2011. The mantra back then was whoever controls the payments controls the balances,” Northcraft said.
Denning said banks should be talking to their current third-party providers, whether it’s their core provider or other providers that they leverage for payments or other capabilities, as well as customers.
As part of that process, it’s important to analyze what customers need, Denning said.
“What pain points and challenges do they encounter on a daily basis that I can help solve with some of what we’re doing in payments?” Denning said. “We can offer instant payments, but where the rubber really hits the road is how can we make a difference in people’s lives, how can we help our customers.”
He added: “Connecting those dots on what the providers can do and then what pain points, challenges, opportunities exist within our customer base, that’s where the magic will really happen.”
Gores is a journalist who covered business news for the Milwaukee Journal Sentinel for 20 years.
WBA President and CEO Rose Oswald Poels has been selected as the recipient of the Wisconsin Society of Association Executives 2022 Association Leadership Award. The award was presented at the recent WSAE Summit, “Purpose + Passion = Impact,” held at The Madison Concourse Hotel and Governor’s Club. Oswald Poels was recognized at the event alongside three other outstanding association professionals:
- Hall of Fame Award: Kathy Raab, CAE, CNAP, Metropolitan Builders Association
- Visionary Award: Jamie Michael, Badger Bay Management Company
- Young Professional Award: Monica Goeke, CAE, Wisconsin Hotel and Lodging Association
The award winners exemplify WSAE’s organizational values:
- Fostering a welcoming and inclusive community;
- Operating with integrity by being open, honest, and transparent;
- Promoting association management rooted in passion, a positive attitude and fun; and
- Shaping the future by identifying industry trends and developing dynamic responses.
Oswald Poels has dedicated over 30 years to the Wisconsin Bankers Association, where she began her career with a summer internship as a law student. She returned after graduation and grew WBA’s legal department. Her commitment to operating with integrity and being an open, honest, and transparent leader earned her a series of promotions, first to oversee WBA’s education and training department. Eventually, she oversaw the member relations and communications staff as well. Oswald Poels served as senior vice president and counsel for WBA until 2011, when she was named the first female president and CEO in WBA’s more than century-long history. Oswald Poels is highly respected throughout the organization and the industry, in large part due to her open-door policy and focus on member service.
Oswald Poels’s passion for creating a welcoming and inclusive community is evidenced daily. From the creation of a Diversity, Equity, and Inclusion (DEI) Advisory Group of WBA members, to integrating DEI into all of WBA’s conferences, to hosting a “Diverse Voices in Banking” video series, to creating an Employee Resource Group (ERG) for bankers across the state and much more, Oswald Poels has demonstrated that DEI is not only a part of her job, but a large part of who she is as a leader. She is a trailblazer in the association profession for her work and serves on the national American Bankers Association DEI Advisory Group. Her focus on inclusivity extends to Wisconsin communities through her work on financial literacy and capability as chair of the Wisconsin Bankers Foundation and an active partner of Bank On Greater Milwaukee, Wisconsin Saves, and BankWork$.
Oswald Poels’s remarkable work ethic is matched by her ability to stay positive and have fun. She holds a number of successful staff fundraising initiatives each year. The activities often have a theme and activities that bring staff together in meaningful ways to support advocacy efforts and nonprofit organizations in the local community.
In order to retain and recruit talented staff and to optimize the member experience at the WBA headquarters, Oswald Poels led a major building renovation that completed in 2020. The new office includes modern workspaces and a state-of-the-art Engagement Center for member trainings and meetings. The headquarters provides an ideal space for people to come together and will continue to do so for years to come.
Oswald Poels leads by example, motivating staff and members to get involved, bring their best ideas to the table, and achieve outstanding results. By engaging over 110 member advocacy officers, a dozen committees and sections, and six member peer groups — on top of hosting over 5,000 members annually at WBA training events — Oswald Poels inspires the kind of dynamic member engagement that is a model for highly relevant, modern trade associations.
Oswald Poels and WBA would like to thank WSAE for the recognition and for its valued support of association professionals across the state. Congratulations to all of the 2022 WSAE award winners!
WBA Releases Results of Bank CEO Economic Conditions Survey
In the Wisconsin Bankers Association’s biannual Economic Conditions Survey of Wisconsin bank CEOs, three quarters of respondents rated Wisconsin’s current economic health as “excellent” or “good.” This continues a trend from the mid-year 2022 survey, when 71% of survey respondents gave “excellent” or “good” ratings. None of the Wisconsin bank CEOs who completed the most recent survey foresee major economic improvement in the first half of 2023 — 28% predict that the economy will stay the same and 72% predict it will weaken in the next six months.
“Because they are in tune with the financial circumstances of businesses and families in their areas, bank CEOs are experts who can apply a lot of context to their economic perspective,” said WBA President and CEO Rose Oswald Poels. “With the likelihood of a recession in the coming year looming, banks are standing ready to help their customers and communities through.“
Among the economic bright spots cited by CEOs in the survey were high employment, continued spending by consumers, the housing market, and business growth — particularly in manufacturing, agriculture, and service/tourism. Top economic concerns reported by bank CEOs were inflation, the likelihood of recession, rising interest rates/slowed loan growth/reduced ability of borrowers to repay loans, business staffing, cybersecurity/fraud, and inability to access childcare.
The end-of-year 2022 survey was conducted November 15–30 with 71 respondents. Sums may not equal 100 percent due to rounding. Below is a breakdown of the survey questions and responses.
Wisconsin Bank CEO Economic Conditions Survey Results
How would you rate the current health of the Wisconsin economy? | End-of-Year 2022 | Mid-Year 2022 | End-of-Year 2021 |
Excellent | 6% | 7% | 6% |
Good | 69% | 64% | 73% |
Fair | 24% | 29% | 20% |
Poor | 1% | 0% | 1% |
In the next six months, do you expect the Wisconsin economy to… | |||
Grow | 0% | 2% | 21% |
Weaken | 72% | 63% | 15% |
Stay the same | 28% | 36% | 64% |
Over the next six months, do you expect inflation to… | |||
Rise | 24% | 50% | – |
Fall | 51% | 22% | – |
Stay about the same | 25% | 28% | – |
How likely would you say a recession is in the next six months? | |||
Very unlikely | 0% | 4% | – |
Unlikely | 3% | 16% | – |
Neutral | 10% | 20% | – |
Likely | 62% | 45% | – |
Very likely | 25% | 16% | – |
Rate the current demand in the following categories: | |||
Business Loans | |||
Excellent | 3% | 2% | 9% |
Good | 44% | 48% | 48% |
Fair | 46% | 48% | 39% |
Poor | 7% | 2% | 5% |
Commercial Real Estate Loans | |||
Excellent | 6% | 7% | 11% |
Good | 34% | 52% | 44% |
Fair | 53% | 36% | 41% |
Poor | 7% | 5% | 4% |
Residential Real Estate Loans | |||
Excellent | 4% | 2% | 25% |
Good | 7% | 20% | 48% |
Fair | 33% | 50% | 24% |
Poor | 55% | 29% | 3% |
Agricultural Loans | |||
Excellent | 3% | 2% | 1% |
Good | 23% | 37% | 22% |
Fair | 60% | 51% | 58% |
Poor | 13% | 10% | 18% |
Deposit | |||
Excellent | 3% | 5% | – |
Good | 44% | 55% | – |
Fair | 44% | 38% | – |
Poor | 9% | 2% | – |
In the next six months, do you anticipate the demand for the following categories will… | |||
Business Loans | |||
Grow | 8% | 11% | 28% |
Weaken | 56% | 48% | 14% |
Stay the same | 35% | 41% | 59% |
Commercial Real Estate Loans | |||
Grow | 1% | 13% | 24% |
Weaken | 63% | 48% | 21% |
Stay the same | 35% | 39% | 55% |
Residential Real Estate Loans | |||
Grow | 6% | 4% | 11% |
Weaken | 54% | 63% | 56% |
Stay the same | 41% | 34% | 33% |
Agricultural Loans | |||
Grow | 15% | 6% | 15% |
Weaken | 38% | 31% | 14% |
Stay the same | 48% | 63% | 71% |
Deposit | |||
Grow | 13% | 11% | – |
Weaken | 38% | 36% | – |
Stay the same | 49% | 53% | – |
In the next six months, are the businesses in your bank’s market area likely to… | |||
Hire employees | 17% | 31% | 68% |
Maintain current staffing levels | 71% | 61% | 33% |
Lay off employees | 11% | 7% | 0% |
In the next six months, is your bank likely to… | |||
Hire employees | 23% | 34% | 55% |
Maintain current staffing levels | 73% | 63% | 43% |
Lay off employees | 4% | 4% | 3% |