Many of your customers still have questions regarding the Equifax data breach. We have a new resource you can direct them to!

WBA is hosting a Facebook livestream event addressing the Equifax Data Breach this Wednesday, Sept. 20, from 4:30 – 6:30 p.m. in partnership with the Department of Agriculture, Trade and Consumer Protection (DATCP) and Channel3000 (one of the Madison TV stations). A panel of experts will take questions from consumers on what data might be at risk and what the next steps should be for those whose data may have been hacked.

WBA is asking you to invite your customers to attend this free, online event. Why?

  • It’s helpful to your customers. This is a consumer-focused effort to clear up many of the questions your customers have.
  • It makes your bank look good! By personally inviting your customers on behalf of the bank, you demonstrate your commitment to being a proactive advocate for your clients.
  • It’s easy to do.

Simply send the following invitation to your customers. Either copy the text below or download this Word Document template.

Dear Customer,

Still have questions about the Equifax data breach and what you can do? If so, we would like to invite you to a special Facebook live event hosted by News 3, the Wisconsin Bankers Association, and the Wisconsin Division of Trade and Consumer Protection. The event will air on Wednesday, Sept. 20, from 4:30 p.m. to 6:30 p.m. on the WISC-TV/Channel3000 Facebook page.

A panel of experts will take questions from you on what data might be at risk and what your next steps should be if your data has been hacked.

Access more information from WISC-TV’s website by clicking here.

You can send questions to the televisions station at, tweet at @WISCTV_News3 or @aschrager using the hashtag #EquifaxHelp, or join the live event on the WISC-TV/Channel3000 Facebook page.

As the full ramifications of the Equifax data breach unfold, please remember we continue to monitor your accounts for fraudulent activity and will do our best to protect your funds. We’ll also pass on informational opportunities like this Facebook live event as they become available.