Although homebuyers are relying more and more on online resources to get information, a new study from Fannie Mae shows they still place more faith in real estate professionals and other personal interactions.
With the market moving more toward fully digital mortgages, it may appear as though consumers would like more digital interaction and less person-to-person. However, that does not mean they place less value on real estate professionals and other person-to-person interactions, the survey from Fannie Mae showed.
The findings showed borrowers said lenders and real estate agents were more influential in their mortgage-shopping experience than online sources.
Read more in Housing Wire.