If you had no concerns about what bridges you would burn on your last day of work, what would you do? One Twitter employee decided that his action would be to cut off the personal Twitter account of President Donald Trump. For 15 minutes on a Thursday night two weeks ago, users looking for @realDonaldTrump were met with a page that simply said "Sorry, that page doesn't exist!". While originally blaming "human error," it turns out a preliminary investigation revealed that the account was taken offline “by a Twitter customer support employee who did this on the employee's last day.”
People took to Twitter to enjoy the short time without tweets from our Commander-in-Chief, but quickly turned to the questions of how much power the average Twitter employee has over these accounts. Could an employee de-activate it during a time of crisis? Or post their own tweets in the president's name that could cause an international incident?
Twitter's official response to the inquiries: “We are continuing to investigate and are taking steps to prevent this from happening again.”
Read more about the incident at The Washington Post.