James R. Popp has a new office at the headquarters of Johnson Financial Group in Racine, but don’t expect to find him there every workday.

To Popp, the best part of being the new chief executive officer of Wisconsin’s second-biggest banking firm is going out to Johnson Bank customers and branches and listening to people. He counts himself among leaders who believe communication — listening as well as talking — is at the top of the list of duties for a CEO.

Popp, 54, this month succeeded Thomas M. Bolger as CEO of Racine-based Johnson Financial Group, a financial services company owned by the Johnson family and chaired by Helen Johnson-Leipold. Bolger led a turnaround of the bank after it was weakened by loans that went bad during the Great Recession and its aftermath.

Read more in the Milwaukee Journal Sentinel.