Ixonia Bank Chairman & CEO, Dan Westrope, is pleased to announce the promotion of Jan Britt to senior vice president of retail banking in which she will continue to further the growth and excellence of Ixonia Bank and its staff.
“Throughout her career here at Ixonia Bank, Jan has established a solid foundation in branch operations while having the ability to shape the service culture and customer experience within our branches,” states Westrope. “We are fortunate to have a person of her experience and skill set in such a vital role.”
With her promotion, Britt will continue to lead all branch initiatives to better serve the bank’s retail customers and foster new relationships. She will also continue to ensure the highest level of customer service by evaluating new products and services, and helping manage our deposit-side transactional workflow; which is ever-increasing in terms of both volume and complexity.
Britt joined Ixonia Bank in June 2015 as the manager of the Bank’s Oconomowoc office. In January 2016, she was promoted to Regional Manager, focusing more on business and staff development, and then again promoted in January 2017 to vice president. Prior to joining Ixonia Bank, Britt spent over 20 years at another financial institution where her role there culminated as a senior vice president, retail market manager. In that position, she provided leadership and direction for 15 branch locations with over $1.5 billion in deposits and 175 employees and was highly involved in coaching and new business initiatives.