First Business Trust & Investments, the Private Wealth division of First Business Bank, is pleased to announce that Marcy Gudgel, Director of Trust Operations, earned the prestigious Certified Trust Operations Professional™ designation from the Cannon Financial Institute. The Certified Trust Operations Professional™ certification demonstrates a commitment to continuous improvement for clients, aligned with the central focus of First Business Bank, which strives for unmatched solutions and service.
“I’m very proud of the dedication Marcy shows to our team and our clients, and the Certified Trust Operations Professional™ designation is a demonstration of her expertise and commitment,” said Brendan Freeman, President of First Business Trust & Investments. “Marcy is a key member of our team and I’m impressed with her skill and desire to always do the best thing for our team and our clients.”
As Director of Trust Operations, Gudgel is responsible for supervising daily operational tasks, database management, and communications with key service providers. Gudgel has 20 years of experience in the financial industry with extensive work in operations and client services. She is a graduate of the University of Wisconsin, Madison. Gudgel is an annual participant in the American Cancer Society Relay for Life.