Full Time
Sun Prairie
Posted 2 months ago

At Bank of Sun Prairie, our vision is to solidify our position across all generational demographics as the most highly trusted, respected, and recommended full-service bank in the communities we serve. As such, we continue our legacy of customer service dating back to 1897 by upholding the our mission statement each day: to become the trusted advisor for families, businesses, and the community offering a complete range of financial services. The bank’s tailored customer centric approach enables flexibility and solutions that position its clients for success not only today but every day in the future.The Branch Manager is responsible for implementing and executing a sales and service culture to grow profitability. This position is held accountable for small business lending, consumer lending, customer experience, deposit generation, retention/growth of market share and training/development of direct reports. Branches have a great deal of banking complexities, high-volume deposit and lending requiring a high degree of banking acumen. The Branch Manager is expected to grow the retail and small business segments by providing financial solutions for customers and has overall accountability for branch performance management.Primary Responsibilities

  • Achieves Retail banking goals in collaboration with the Retail Market Manager by:
    • Achieving sales, service, operational and financial goals and customer experience
    • Implementing key initiatives that are consistent across all locations
    • Implementing growth goals including but not limited to branch sales, fee income and service goals
    • Managing sales efforts through implementation of sales routines, SMART goals, and coaching
    • Establishing appropriate controls to ensure full compliance with applicable laws and regulations
    • Partnering with revenue generating departments including but not limited to Mortgage, Commercial, Wealth Management, Private Banking, as well as Marketing and Human
    • Resources to deliver exceptional sales, service and operational results
    • Adhering to all compliance rules and regulations and working closely with compliance to ensure customer information security is of high priority.
  • Grows profitability by:
    • Managing small business activities by prospecting new relationships
    • Deepening and retaining existing relationships
    • Referring customers and prospects across other lines of business
    • Seeking new business opportunities by networking and centers of influence
    • Selling and conducting personal loans, credit cards, home equity, and overdraft protection
    • Developing short and long term plans for achieving sales, service, operational and financial goals
  • Provides leadership of direct reports by:
    • Coaching and establishing goals and developing actions to meet or exceed expectations
    • Providing consistent inspection for results and timely coaching for improved performance
    • Being involved with bank-sponsored events and other community activities along with direct reports
    • Proactively partnering with Human Resources to discuss colleague performance and/or performance/ behavior concerns in order to address issues promptly
    • Reviewing performance and at-work behaviors through accurate assessments and thoughtful interactions
    • Conducting regular and ongoing sales meeting to identify opportunities and recognize positive outcomes/behaviors

Requirements

Skills:

  • Great communication and interpersonal skills
  • Knowledgeable in state and federal compliance regulations and bank policies / terminology
  • Marketing and business development skills
  • Ability to work in a fast-paced environment with deadlines and priorities changing daily
  • Excellent organizational and time management abilities
  • Complex problem solving and attention to details
  • Leadership and team building abilities
  • Ability to define and solve problems
  • Computer skills and technology aptitude
  • Ability to work on moderately complex to complex projects with minimum supervision

Qualifications:

  • Bachelor’s or Associate’s Degree preferred
  • 5 or more years of Retail Banking experience preferred
  • Previous supervisory experience required

Interested applicants may visit bankofsunprairie.com/employment-opportunities to apply.

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