Education Refund Policy

Seminars, Workshops, and Conferences
A refund, less a $25 administrative fee, is provided for written cancellations received by WBA three (3) or more business days before the start of a seminar, workshop, or conference (or by the date listed on the event's registration webpage).

Schools
A refund, less a $150 administrative fee, is provided for written cancellations received by WBA ten (10) or more business days before the start of a school. Written cancellations received five (5) or more business days, but less than 10 business days before the start of a school, will be refunded at 50 percent.

Webinars and Phone Seminars 
A refund, less a $25 administrative fee, is provided for written cancellations received by WBA three (3) or more business days before the start of a webinar or phone seminar.

For All WBA Education Programs
All requests for cancellations or substitute registrations must be provided in writing to WBA Education via email.

Depending upon program prerequisite requirements, another student from the bank may be registered as a replacement for the original student without penalty.

A registrant who has not paid prior to canceling will still be responsible for the fees and charges described above and will be invoiced accordingly.

Exceptions to the Education Refund Policy may be made on a case-by-case basis.