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Archive for: FCRA

Compliance, Frontline Retail, Lending, Webinar Collections, Compliance, FCRA

Unpacking Adverse Action Requirements

This webinar will navigate through the requirements of Regulation B and FCRA when a loan application is denied, incomplete or withdrawn, or when unfavorable changes to the terms of existing credit arrangements are occurring. Tips and tools will be provided!

After This Webinar You’ll Be Able To:

  • Properly notify applicants when denying a loan request
  • Identify and document when an inquiry becomes an application
  • Explain the requirements for an incomplete or withdrawn application
  • Understand the notification options for business credit
  • Comply with Reg B’s timing requirements for loan denials
  • Effectively use the eight sample notification forms referenced in Regulation B
  • Identify when the FACT Act requirements apply to denial notices
  • Appropriately fulfill notification requirements when terms change for existing borrowers
  • Monitor for frequently identified errors on adverse action notices
  • Develop a tracking method for applications not originated
  • Recognize potential fair lending discrimination practices

Webinar Details

Accurate communication with applicants and existing borrowers is critical, especially when the application is being denied or the loan terms are changing for a pre-existing credit arrangement. Adverse action notices are designed to communicate concern to applicants and borrowers. Along with being an informational notice, a loan denial triggers Regulation B requirements, and depending on the reason for denial, a Fair Credit Reporting Act (FCRA) notice may also be mandated. Examiners have long identified weaknesses in the handling of loan applications that never yield an originated loan. This webinar will focus on pinpointing when an inquiry becomes an application, important timing requirements, and proper completion of the adverse action notice and other notification options, including a counteroffer.

This program will also review the CFPB’s advisory opinion and address the notification requirements when there are unfavorable changes to the terms of existing credit arrangements. You will learn about the notification requirements to both consumer and business applicants. Common regulator-identified errors will be explained and tips on how to avoid them will be provided. To help meet fair lending and Reg B compliance standards, participants will receive a tool designed to document the second review of a denied loan file.

Who Should Attend?

This informative session will best suit loan officers, loan processors responsible for denials and/or second reviews, compliance officers, and auditors.
Take-Away Toolkit
  • Application trigger chart, by regulation
  • Second review checklist of adverse action/withdrawn files
  • Chart explaining each adverse action reason and which to use in different scenarios
  • Sample adverse action tracking log
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Molly Stull — Brode Consulting Services, Inc.
Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, branch mergers, charter changes, name changes, etc. Stull has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners. Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Stull holds a bachelor’s from the University of Akron and an MBA from Ashland University.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
May 19, 2023/by Katie Reiser
https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg 0 0 Katie Reiser https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg Katie Reiser2023-05-19 09:12:232023-05-19 09:12:23Unpacking Adverse Action Requirements

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