$265 Friday, July 23, 2021 10:00 AM Register

The Fair Debt Collection Practices Act (FDCPA) was enacted in 1977 to curb abusive debt collection practices. While communication methods have significantly evolved in the last 40 years (e.g., e-mail and text messaging), the FDCPA has not – until now.

In late 2020, the Consumer Financial Protection Bureau (CFPB) issued two final rules making significant updates to Regulation F which implements the FDCPA. These changes are effective on November 30, 2021.

Join Regulatory Compliance Counsel Michael Christians for this informative 90-minute webinar which explores the requirements of the FDCPA.

Covered Topics

  • The FDCPA's scope and coverage
  • Guidelines for communicating with borrowers and third-parties
  • How to avoid false and/or misleading representations in the debt collection process
  • Debt collection activities that may be considered unfair and/or abusive
  • Other miscellaneous provisions of the FDCPA

Who Should Attend?

Lenders, servicing personnel, debt collectors, and compliance professionals would all benefit from the information covered during this webinar.


As principal of Michael Christians Consulting, LLC, Michael assists financial institutions and organizations across the country with ensuring their compliance programs conform to Federal laws and regulations. He provides counsel relative to current rules, assists with the strategic implementation of upcoming regulatory changes, and offers customized education and training services. Michael has more than two decades of experience in the financial services industry with a primary focus on consumer compliance. He obtained his Juris Doctorate from Drake University Law School. He is a member of the Iowa State Bar where he is licensed to practice law.

Registration Options

  •  “Live” Web connection - $265
  •  6-month “OnDemand” website link only - $295
  •  CD-ROM and e-materials only - $345
  •  Live plus OnDemand website link - $365
  •  Premier Package:  Live, OnDemand link, and CD-ROM plus - $395

$265 Friday, July 23, 2021 10:00 AM Register