Applying the Reg E Resolution Process to Today’s Transactions
In this session, we will detail how to avoid Reg E violations cited by examiners. We will review the specific error resolution requirements of Reg E, discuss procedural best practices, and provide tips on documenting your investigation.
Among its provisions, Regulation E limits consumer liability for unauthorized transfers and promulgates procedures for the resolution of errors alleged by consumers, including unauthorized and fraudulent ACH and card transactions. We will detail how to review your error resolution process and how to mitigate risk for both the accountholder and your institution.
What You’ll Learn
Who Should Attend
This session is designed for operations staff, debit card personnel, and compliance officers.
