The Evolving Role of the Branch Manager
The Branch Manager Boot Camp will include four sessions in Madison between April and May. Each session will begin at 9 a.m. and conclude at 4 p.m. Registration is available for the full four-day boot camp, or by individual session(s). Click Register for the agenda for each session.
About the Series:
What does your branch have that alternate branch channels like mobile banking don’t? The branch has you and your people. As the number of branch transactions continues to fall, community banks must reassess the role of the branch manager. Banks must invest in the manager, giving him or her the right people, tools, customer goals, and sales goals, and step back and watch the results change into a dynamic source of profitability.
This exciting, four-day series will focus on the next generation manager who will be leading the transition to customer relationship management and to managing an active advisory environment for the customer to achieve financial goals. The next-gen manager will be leading this vital transformation.
The program will focus on the critical skills and expectations that need to be developed to ensure that the next generation branch manager will exceed expectations and goals set for him or her. Participants will engage in discussions, small group activities, and skills practices to ensure that ideas are shared and learning is entertaining and adopted.
Who Should Attend?
This series has been developed for branch managers, office managers, teller supervisors and others who are responsible for the performance of the branch.
The 4-part series will be held on April 14-15 and May 19-20. Each session will be held at the WBA Office in Madison.
Click on Register for further details on the topics to be covered in each session and to register online.
The registration fee for the full four-day boot camp of $900/attendee includes program registration at each session, instruction and materials, breaks, and lunches. Bankers who attend all four days will be eligible for a certificate of completion for the Branch Manager Boot Camp.
Registration for individual days is available for $245/session/attendee. The registration fee includes program registration, session instruction and materials, breaks, and lunch.