Consumer Underwriting 101: From Application to Approval

Part of 2022 Consumer Lending Series.

“101” may actually represent the potential number of details in consumer lending. This soup-to-nuts webinar will address all the steps in consumer lending so that you can navigate the process with accuracy and aplomb.

After This Webinar You’ll be Able To:

  • Articulate the purpose and objectives of the application
  • Ask the relevant and legal questions under Regulation B
  • Investigate the information submitted on an application
  • Incorporate the applicant’s credit report into the investigation process
  • Evaluate an applicant’s capacity to pay by calculating the debt-to-income ratio and determining the cash flow generated from an applicant’s income tax return

Webinar Details
Proper analysis of consumer loan requests is more important today than any time in the history of banking because COVID-19 negatively affected many consumer borrowers and left them in a weaker financial condition. For this reason, and because financial institutions must continue to grow their consumer loan portfolios safely, lending practices must be adjusted to ensure the next loan applicant is not becoming overextended and unable to meet his/her obligations.

There are several steps that describe the consumer lending process, and they all end with a variation of the suffix “-tion” — which means “the act of.” All steps are necessary to build a good consumer loan portfolio. The “-tion” method in consumer lending includes regulation, initiation (business development), application, investigation, evaluation, decision, documentation, administration, and collection.

Who Should Attend?
This webinar will benefit senior credit officers, senior loan officers, commercial lenders, consumer lenders, branch managers, assistant branch managers, personal bankers, loan review personnel, documentation specialists, and those interested in learning more about consumer lending.

Take-Away Toolkit

  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

Note: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Jeffery W. Johnson, MBA – Bankers Insight Group

Jeffery Johnson has been in financial services more than 40 years. He has been VP and senior lender for a large regional bank and SVP and commercial banking division manager for a community financial institution. Most of his career has been spent in credit administration, lending, business development, loan review, management, and training and development. Over the last 17 years, Johnson has provided training for several banking associations and individual financial institutions nationwide.

Johnson holds a bachelors in accounting from Morehouse College in Atlanta, an MBA in finance from John Carroll University in Cleveland, a Diploma of Graduation from the Prochnow School of Banking at the University of Wisconsin-Madison, and a Graduate Certificate in Bank Management from the First American Management Institute at the University of Pennsylvania’s Wharton School of Business.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download


May 17 2022


2:00 pm - 3:30 pm



More Info