Deposit Operations Comprehensive Compliance, Including BSA

Deposit operations is one of the most important areas of your financial institution. This webinar will provide a comprehensive regulatory overview to help your institution avoid unnecessary loss and comply with BSA training requirements.

After This Webinar You’ll Be Able To:

  • Describe the importance of BSA requirements
  • Apply the proper holds on checks
  • Define unauthorized electronic funds transfers
  • Explain how different forms of account ownership increase deposit insurance coverage
  • Distinguish between rules for consumer versus non-consumer accounts

Webinar Details
Numerous laws and regulations affect deposit operations, beginning with new account opening, including identifying accountholders under the USA PATRIOT Act, OFAC, Truth in Savings, and other disclosure requirements. Once an account is opened, there are requirements regarding transactions (including holds on deposits), Bank Secrecy Act monitoring, reporting and recordkeeping, and rules regarding checks, electronic funds transfers, account insurance, etc.

Compliance with consumer protection laws and regulations is a perennial priority with examiners and auditors. Understanding your duties and responsibilities can make achieving this goal almost second nature and also provides a better experience for accountholders. Protecting your institution from unnecessary losses due to missteps is an added plus. Learn the do’s and don’ts of handling deposit accounts with this important training.

Who Should Attend?
This informative session is designed for new accounts staff, tellers, branch personnel, call centers personnel, and employees responsible for handling consumer inquiries and complaints about transactions, audits, and compliance.

Take-Away Toolkit

  • Check hold chart
  • SAR and CTR quick reference sheet
  • Sample deposit ops compliance policy
  • Internet resource list
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio
Mary-Lou Heighes – Compliance Plus, Inc.

Mary-Lou Heighes is president and founder of Compliance Plus, Inc., which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Heighes has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country.

Involved with financial institutions since 1989, Heighes has over 25 years of compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download


Jul 12 2022


2:00 pm - 3:30 pm



More Info