In today's operating environment, it has never been more important to ensure operational efficiency. Continuous improvement (a component of Lean) is the best manner to address and identify inefficiencies and non-value-added activities that slow down your internal bank processes. Mapping your processes in a value stream creates the basis to identify opportunities for continuous improvement. By definition, a value stream includes all the actions (both value-adding and non-value adding) required to deliver a product or provide a service. By mapping this process, you will be able to analyze your use of resources and information flow from a new perspective, saving you time, energy, and resources, resulting in a smoother process for your customers and employees.
Presented by: Danielle Heidemann
Target Audience: Executive and management team leaders that are looking to improve their internal processes and procedures