Webinar

GSB Enhancing the Customer Experience

$225 Thursday, February 21, 2019 2:00 PM Register

Enhance the customer experience and increase deposits by understanding the needs of the customer. The class will review how to map out the Steps of the Buy and the Steps of the Sell. We will then identify efficiencies in your process and develop a strategy for service.

Participants will accomplish the following:

  • Learn how to outline the Steps of the Buy and the Sell
  • Learn how to “touch” your customers with marketing tools and techniques
  • Identify methods for improving customer retention

Target Audience: Senior management, branch managers, sales managers, and business development officers

Presenter: Jill Slupe, Verder Martin, Inc.


$225 Thursday, February 21, 2019 2:00 PM Register