Managing All Aspects of Debit Cards
Debit cards are an access device frequently swiped, tapped, or manually entered by our customers. But with their use comes regulatory requirements and fraud that we must have solid policies and procedures to address.
Join us as we discuss the critical aspects related to managing debit cards, including card issuance requirements, disclosure content and timing, and of course the Regulation E error resolution process. In addition, we will explain requirements when an address change is requested in close proximity to a card request, considerations on how to address limit increase requests, card closures, and instant issue controls.
Lastly, we will share best practices to prevent and educate consumers and staff on fraud prevention techniques. It is critical that your institution implements internal procedures and controls for this access device, and you have a thorough knowledge of the regulations that govern debit cards.
