Mortgage Servicing Compliance Requirements and Updates – 2 Part Series
Servicing mortgage loans is a difficult and complex process, with many laws and regulations with which to comply. These rules can be very tedious and detailed, so careful compliance efforts are critically important. Regulators are looking very carefully at both how servicers are servicing loans, as well as which borrowers receive what type of treatment. In other words, fair lending and UDAP/UDAAP concerns are at the forefront.
Included Webinars
Mortgage Servicing Compliance Requirements and Updates – Part 1
Mortgage Servicing Compliance Requirements and Updates – Part 2
Series Details
Mortgage Servicing Compliance Requirements and Updates – Part 1
Current and recent developments – changing regulatory expectations
RESPA’s detailed servicing requirements, including amendments and FAQs
Force-placed insurance
Error resolution and information request requirements
Default management requirements: early intervention requirements, access to personnel, continuity of contact, and the loss mitigation application process
Loss mitigation principles – regulators’ primary concern
Mortgage Servicing Compliance Requirements and Updates – Part 2
Reg. Z requirements, including periodic statements, payoff statements, and escrows
Flood insurance escrow requirements
Force-placed insurance
Foreclosure provisions
Debt collection, including the FDCPA and Reg. F
Fair lending and UDAP/UDAAP issues
Who Should Attend
Anyone involved in the servicing and loss mitigation efforts within mortgage lending, including loss mitigation counselors, processors, and customer service representatives, as well as risk managers, compliance professionals, auditors, and legal staff.
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