New! Electronic Fund Transfers FAQs

The CFPB released new and updated FAQs for Regulation E. The FAQs fall into four categories and we will review all of the new and updated FAQs during this program. Understanding who is covered and what is covered is an important part of your financial institutions program for Regulation E. Focused on what is authorized and what is not. Learn everything you need to know to manage your program.

Covered Topics

  • Coverage: Transactions
  • Coverage: Financial Institutions
  • Error Resolution
  • Error Resolution: Unauthorized EFTs

Who Should Attend?
Compliance officers, Regulation E staff, deposit operations, branch administration, branch staff, risk management, and training.

Deborah Crawford is the president of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person


Feb 22 2022


1:30 pm - 3:30 pm



More Info