Preparing for Examination Under the Mortgage Servicing Rules

Are your programs effective and up-to-date? Buried within the avalanche of regulations are very detailed rules governing every aspect of your mortgage servicing and real estate collections programs.

After This Webinar You’ll Be Able To:

  • Identify policy requirements
  • Understand the small servicer exceptions
  • Comply with the requirements for documenting borrower communications
  • Follow document retention requirements for loss prevention efforts
  • Identify the early intervention requirements
  • Communicate loss mitigation options

Webinar Details
The mortgage servicing rules govern the timing and content of delinquent borrower contact, as well as the process for communicating loan modification options and timing requirements for the start of foreclosure. Under Truth in Lending and RESPA, there are extensive mortgage collections requirements for institutions that service 5,000 or more real estate loans, but there are hidden requirements for smaller servicers as well. From initiation of the loan to completion of foreclosure, this session will cover the mortgage servicing rules and how to effectively prepare for your next examination.

Who Should Attend?
This informative session is designed for executives, real estate lending staff, collections managers, real estate collectors, workout specialists, compliance staff, and internal auditors.

Take-Away Toolkit

  • Rule application chart
  • Real estate collections checklist
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.


David A. Reed – REED & JOLLY, PLLC

Attorney, author, consultant, and nationally recognized trainer, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.
A former trial attorney and vice president and general counsel of a large regional financial institution, Reed is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download
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Oct 13 2022


2:00 pm - 3:30 pm



More Info