Reg E Requirements for Debit Card Error Resolution: Processing, Disclosure & Investigation
The Regulation E error resolution process for debit card transactions has very specific timeframes and requirements for the investigative process. Card issuers must ensure compliance when processing debit card disputes. This webinar will include:
The definition of unauthorized EFT
Consumer reporting timeframes
How to complete an investigation
Frequently asked questions
HIGHLIGHTS
Understand the regulatory coverage for debit card transactions
Identify errors under Regulation E
Explain the compliance timeframes for Reg E investigations
Compare Regulation E to the card network rules
Answer common debit card questions
TAKE-AWAY TOOLKIT
Employee training log
Interactive quiz
WHO SHOULD ATTEND?
This informative session is ideal for card/EFT staff, audit/compliance staff, frontline staff, and AAP/APRP candidates.
ABOUT THE PRESENTER – Michele L. Barlow, AAP, NCP — Macha/PAR
Michele Barlow is the Senior Vice President at Macha/PAR (Everything Payments, Everywhere), with offices in Wisconsin and Maryland. Before joining the Macha team in 2009, Michele spent several years as a corporate trainer in the financial industry. She is responsible for development and execution of association training and certification programs, conference planning, and member service. Michele is a past member of Nacha’s Blue Ribbon Panel and currently serves on the APRP Oversight Panel, the Payments Institute Board of Regents, and Nacha’s LMS Editorial Board. She is active on other national committees, and a frequent speaker at industry events. She obtained her AAP certification in 2010, her NCP in 2011, and became an NCP Certified Trainer in 2012. Michele holds a bachelor’s from the University of Wisconsin
REGISTRATION OPTIONS:
Live Webinar – $245
Recorded Webinar and Digital Download – $245 plus tax
Live Webinar, Recorded Webinar and Digital Download – $320 plus tax
