Covered Topics
- Purpose of the regulation.
- What is a transaction account?
- Availability schedules.
- Business versus banking days, transaction accounts and more definitions.
- How to count days and place holds.
- Next day items versus other checks.
- Case by case holds.
- Exception holds.
- Hold notices and how to complete.
- New accounts exception.
- Common errors on holds.
Who Should Attend
This session is ideal for all tellers, teller managers, cashiers, customer service representatives, back of institution operations, branch managers, and compliance officers.
