Name: Teller Compliance Issues—BSA, Reg CC and More
Start: 2026-07-16
End: 2026-07-16

Teller Compliance Issues—BSA, Reg CC and More

Endorsements: Business, Personal, and Fiduciary
When do we know a customer is deceased and what to do with the checks afterwards
What do we do with “or and and” checks
What to do when the amounts don’t match on a check
What to do when the customer wants you to cash a check made payable to the institution
Legal Issues: Postdated, Stale dated, Stop Payments on Checks
Check Scams
How and When to Place Holds – Regulation CC
How to hold a cashier’s check
How to hold a treasury check
How to hold corresponding funds when cashing a check
Security features on Treasury Checks and Postal Money Orders
Breaking down the signature card: Who can do what
Working with POAs, Representative Payees, Trustees, Executors
Handling Checks for Fiduciaries
How money moves and time frames
BSA staff training

During this program, we will cover many teller regulatory and compliance issues. Fulfills BSA and Reg CC annual training requirements.

Teller Compliance Issues—BSA, Reg CC and More