Teller Training – Part 2 – Checks

• Who is the person entitled to endorse the check?
• What is a valid endorsement?
• Bearer versus Order Checks
• Who is the holder of a check and what is the holder in due course?
• Ambiguous endorsements
• Endorsements for minors, deceased parties, business accounts
• Witnessed endorsements
• Check cashing issues for business accounts
• Endorsements on income tax checks
• Trustee and power of attorney endorsements
• The simplest rule about checks that will save your financial institutions thousands of dollars
• The connections between checks and account agreements-if you have not signed the signature card you cannot get the money
• Postdated, stale dated, erasures, alterations and more lessons we need to learn
• Why your institution needs to know about the negligence rule and the bank statement rule
• Should we check endorsements and send them back as “missing”?
• Treasury checks, postal money orders and other special checks
• Why we absolutely do not give cash back, cash or deposit into personal accounts checks made payable to a business

Webinar details

Need help with training head tellers? This series is for you. We will tell you the why behind many of the things we do at the teller line. Many head tellers are teaching the next generation of tellers who will go on to manage our financial institutions in the future. You will learn the importance of cash handling, the legal issues behind checks, how to place holds, and many security and fraud procedures. Learn how to stay in compliance, minimize fraud and help new tellers at their jobs. This program will complete training requirements for: BSA, Regulation CC, and Security. You will receive Certificates of Attendance, a recording of all sessions, and a Teller Handbook.