When a Depositor Dies

What must be done after an accountholder dies? Can checks still be negotiated? Who can access the deposit accounts? What changes can be made? What about taxes, Social Security, setoff, and dealing with the family? If you don’t have all the answers, this is the webinar for you.

After This Webinar You’ll Be Able To:

  • Distinguish when checks can be paid after an accountholder’s death
  • Define who can negotiate a check made payable to the deceased accountholder
  • Identify who is entitled to the account upon the accountholder’s death
  • Determine when the deceased’s accounts can be set off for debts owed to your institution
  • Understand how to deal with the deceased’s estate or relatives
  • Explain when Social Security funds can be reclaimed

Webinar Details

It could happen today — a depositor dies. Your institution must act promptly and appropriately to avoid any liability. This webinar will thoroughly explain the proper actions that should be taken when a depositor dies and delve into the best practices used by other institutions. Legal requirements and practical issues will be addressed as well.

Who Should Attend?
This informative session will benefit all deposit operations personnel, collections staff, service representatives, compliance staff, auditors, attorneys, and managers.

Take-Away Toolkit

  • Sample procedures for handling the accounts of a deceased accountholder
  • Guide to federal government ACH payment reclamations
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.


Elizabeth Fast, JD, CPA – Spencer Fane LLP
Elizabeth Fast is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions. Fast is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download
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Dec 07 2022


10:00 am - 11:30 am



More Info