Fortifi Bank Celebrates Swansby’s 45-Year Career Anniversary
Fortifi Bank proudly honors Wendy Swansby, an exceptional employee who has dedicated an impressive 45 years of service to the bank. On Friday, June 2, 2023, from 11:00 a.m. to 1:00 p.m., Fortifi Bank will celebrate Wendy Swansby’s remarkable career with a public gathering at 240 Broadway Street in Berlin. The community is invited to share stories over refreshments.
Wendy Swansby began her journey at Fortifi Bank as a teller and has made a significant impact throughout her years of service. Her commitment to providing outstanding customer service led her to hold positions in various departments, including customer service, loans, and data processing. Swansby’s passion for client interaction eventually brought her full circle back to the teller position, where she has continued to excel.
“Wendy has been an integral part of Fortifi Bank’s success and a familiar face to our valued clients,” said Greg Lundberg, Fortifi Bank president and CEO. “Her genuine dedication to serving clients’ day-to-day financial needs and unwavering loyalty have made her an asset to our team. Wendy’s commitment has been constant amid the ever-changing landscape of the banking industry.”
When Swansby began her career in 1978, Fortifi Bank, known then as The First National Bank of Berlin, was over a century old and employed 23 individuals. The utilization of computers for check and deposit processing had just been introduced in 1976, and drive-up windows, ATMs, and online banking were still in their infancy.
“Wendy’s natural ability for customer service and building relationships has left an indelible mark on our bank and the community,” Jennifer Moen, branch manager in Berlin. “Her sincere smile and caring nature have touched the lives of countless clients. Wendy’s dedication to providing exceptional customer service extends beyond the bank, as she volunteers at community events, brightening the day of everyone she meets.”
Reflecting on her 45 years at Fortifi Bank, Swansby expressed her deep gratitude for the connections she has forged and the fulfilling experiences she has had throughout her career. She believes that building strong and meaningful relationships is the key to professional success and personal fulfillment.
“I have had the pleasure of meeting and connecting with many incredible individuals during my time at Fortifi Bank,” said Swansby. “Each day presents an opportunity to make a positive impact, whether it is through financial guidance or a simple smile. The more you can build strong, meaningful relationships, the more likely you are to succeed and be more satisfied with your career. We are more than just cashing and depositing checks. We provide great customer service to our clients so they can trust that we are here for them. ”
Fortifi Bank acknowledges Wendy Swansby’s remarkable 45-year career milestone and her unwavering dedication to the bank and its clients. The celebration of her anniversary is a testament to her remarkable achievements and an inspiration to all.