COVID-19 Response by Wisconsin Banks to Support Community Health 

Wisconsin’s banks are dedicated to serving their communities and ensuring all consumers have access to financial services. In this time of uncertainty surrounding Coronavirus Disease 2019 (COVID-19), consumers should know their banks stand ready to serve their customers.  

Banks routinely work with customers who are experiencing difficult or unexpected issues. That support hasn’t changed. Bankers stand ready to assist their customers who may be impacted financially due to COVID-19 and the measures communities are taking to mitigate the spread of the disease. The first and most important step is to contact your bank to explore your options. 

Wisconsin bankers strongly recommend you take advantage of the tools and resources for self-service banking and 24/7 account access through mobile, online, and other banking services to the extent that you are able. There are many services that can be done through a typical online banking portal, including, but not limited to: 

  • Deposits 
  • Transfers 
  • Bill Pay 
  • Check Ordering 
  • Account Balance Monitoring 
  • Loan Balance Monitoring 
  • Loan and Credit Applications 

Your bank is happy to share what those solutions are and how to use them. Simply give them a call and they will find the best options for you. 

Just a quick reminder that your bank will never contact you to verify your account information or credentials to access those funds. Please be on the lookout for criminals who may be posing as your banker to take advantage of the pandemic. 

We are all in this together. Consumers can rest assured that during this challenging time, Wisconsin’s banks remain the best place for their money and financial service needs.