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SNBT Promotes Rusch to Vice President/Manager of Trust Operations and CRM

Kelly Rusch has been promoted to vice president/manager of trust operations and CRM at The Stephenson National Bank & Trust (SNBT). Rusch is responsible for implementing, maintaining, and continuously improving the use and functionality of the bank’s CRM system, Salesforce, for bank teams. She manages vendors, software, taxes, statements, accounting, and does preparation for audits.

“We are honored to have Kelly as a part of our team,” said Daniel J. Peterson, SNBT president and CEO. “She has been loyal and committed to SNBT for thirteen years, and she is truly deserving of this promotion.”

Rusch joined SNBT in 2008 as a trust operations assistant and has worked her way up through the trust operations department, holding the positions of trust operations supervisor, assistant vice president/manager of trust operations & CRM, and now vice president/manager of trust operations & CRM.

She attended NWTC and has furthered her education through the GSB Digital Banking School. Rusch has also completed Ascensus IRA workshops, continuous education in Salesforce Trailhead training, and Leadership Transformation through InitiativeOne. Rusch also gives back to her local community by volunteering at the Salvation Army and the American Red Cross. She lives in Pound with her husband, Bill, and their daughter.