Events

This program provides a review of both parts of the final Regulation F. The rules apply directly to financial institutions if the institution is collecting a debt owed to a third party or is collecting its own debt, but is using a different name. UDAAP and state law make FDCPA principles directly applicable to a financial institutions collecting its own debt. Financial institutions also have vendor management issues that arise when using third-party collectors. Failure to follow the rule when collecting debt in any of these scenarios can result in violations of Regulation F, UDAAP, or state law.

Covered Topics

  • When a financial institution is covered by the Fair Debt Collection Practices Act and Regulation F;
  • Prohibitions regarding communication:
    • At unusual or inconvenient times or places;
    • With a consumer represented by an attorney;
    • With a consumer with a consumer at his/her place of employment;
    • After a consumer refuses to pay or provides a cease communication notice;
    • With third parties;
  • Rules regarding acquisition of location information;
  • Prohibitions regarding:
    • Harassing, Oppressive, or Abusive Conduct;
    • False, Deceptive, or Misleading Representations or Means;
    • Unfair or Unconscionable Means;
    • Collection of Time-Barred Debts;
  • Validation Notices;
  • Disputes and Requests for Original-Creditor Information;
  • Required Disclosures; and
  • Electronic Disclosure Options.

Who Should Attend?
The program is designed for senior lending management, collection personnel, loan officers, compliance officers, and auditors. Whether new to the requirements of FDCPA and Regulation F or a seasoned veteran, this program provides a comprehensive review of the revisions. Bankers (and many examiners) have participated in Jack Holzknecht’s live seminars and webinars.

Presenter
Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 45 years. In 40 years as a trainer over 150,000 bankers (and many examiners) have participated in Jack’s live seminars and webinars. Holzknecht’s career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he developed loan and deposit form systems and software. He also developed and presented training programs to bankers in 43 states. Holzknecht has been an instructor at compliance schools presented by a number of state bankers associations. As a contractor he developed and delivered compliance training for the FDIC for ten years. He is a Certified Regulatory Compliance Manager and a member of the National Speakers Association.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person

This is a three-part series to be held on March 2, 10, and 11. The prices below include all sessions. Each session can also be attended individually by clicking on the links below.

The “Opening New Accounts – 3-Part Series” has been approved for 6 CAMS credits. Credits are redeemable for Live attendance only. Users must connect to the webinar individually and enter their name and email for reporting purposes. Accreditation is valid for one year from the date of the event. To receive a certificate, email bankwebinars@oncourselearning.com.

Covered Topics
Opening New Accounts Part I: Personal/Consumer Accounts
This two-hour workshop, which is Part I of a three-part series, focuses on the risks, procedures, best practices, and compliance requirements for opening Personal and Consumer Accounts.

Opening New Accounts Part II: Business Accounts
This two hour Webinar, which is Part II of a three-part series, examines not only the documentation requirements on business entities available in most states but provides clarity on how to identify who has authority to open and transact on behalf of the entity.

Opening New Accounts Part III: Trust and Fiduciary
This two hour webinar, which is Part III of a three-part series, will delve into the responsibilities of collecting appropriate documentation, providing ownership options, titling accounts correctly, and allowing proper access to Trust, Fiduciary, Court Ordered, and Minor accounts not only during lifetime but at the death of a signer as well.

It is highly recommended you have a copy of your financial institution’s account agreement and signature card to use as a reference during the sessions.

Who Should Attend?
Customer contact personnel, supervisors and officers whose responsibilities include opening or managing new accounts. Personal bankers, BSA officers, deposit operations, branch administration, CIP managers, training and business development officers, internal auditors, and compliance officers will find the information beneficial. Lending assistants and officers will find the information informative as well.

Presenter
Suzie Jones relates to her audience. For decades, Jones opened new accounts, managed new account teams, and provided hands-on input to the AML and BSA Committees within the bank. With over 45 years of banking and 35 years of financial planning experience, Jones has a reputation as a highly knowledgeable and high-energy speaker with a unique ability to take technical information and make it interesting and applicable. Her real-life examples provide context and depth to complex regulations and documentation requirements.

After 22 years, Jones recently retired as an Executive Vice President from a $65B regional bank, where she provided overall leadership and risk management to the $11B Investments Division. She partners nationally to provide new account training for individual banks, credit unions, private organizations, and 14 state banking associations.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $769
  • Available Upgrades:
    • 12 Months OnDemand Playback + $280
    • 12 Months OnDemand Playback + CD  + $370
    • Additional Live Access + $225 per person

Overwhelmed by the 2014 CFPB changes and the subsequent TRID requirements, many lenders grew to dread consumer real-estate loans. Some financial institutions stopped offering these loans altogether. In this webinar, Anne Lolley will guide terrified lenders and processors through a simple real-estate loan and explain the current compliance rules. This webinar will help you tame those scary real-estate-loan problems and will be particularly helpful to banks wanting to offer consumer real-estate loans for the first time in several years. The supplemental booklet is clear and easy to use. Consider it a companion to the popular Best-Ever Consumer Checklists.

Covered Topics

  • Ability to repay and qualified mortgages
  • Right of rescission
  • High-cost mortgages and HPMLs
  • HMDA
  • Providing copies of appraisals
  • Intent to apply for joint credit
  • Flood insurance
  • Appraisals and evaluations
  • Credit score disclosures
  • Insurance disclosures
  • Military Lending Act

Who Should Attend?
Lenders, loan processors, compliance officers, and loan review personnel will benefit from this webinar.

Presenter
For over forty years, Anne Lolley has been simplifying compliance issues for bankers. After earning her law degree from the University of Kansas, she joined the Kansas Bankers Association, where she developed its successful legal department and gave compliance-related seminars. She has been a compliance officer for two banks and currently works with Bank Consulting Services, where she continues to provide webinars to Kansas bankers. Her expertise at simplifying the complex and creating user-friendly reference manuals has made her a popular instructor.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person
This is for Part 6 only. View Series Pricing.
Keeping up with changes and deadlines in the compliance area gets more complex every year. Now, we can assist you with that task. This series includes bi-monthly (6), two-hour webinars focused on the most recent changes to the compliance landscape.

Carl Pry, a well known and highly respected compliance expert and recipient of the 2015 ABA Distinguished Service Award will be presenting a bi-monthly update that will address new items to be aware of, deadlines and what’s on the horizon. In a simple language webinar format that you can view from your office, Pry will make sure you have the information you need to keep your financial institution in compliance.

Attendees love the handouts that Pry provides, including links to all relevant source documents and resources.

Covered Topics
Topics coming soon.

Who Should Attend?
Anyone in the institution having compliance responsibilities — when you think about this, it could be just about anyone in the institution. This may include members of senior management, operations personnel, lending personnel, underwriters, customer service representatives, back-room personnel, and of course compliance officers, auditors, and attorneys, and anyone else in the institution that might benefit from this valuable information.

Presenter
Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant LLC in Washington, D.C. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person

It’s time to shift our thinking when it comes to security awareness training. Yearly education and testing just doesn’t cut it in today’s cyber world. Security awareness is a topic we should have in front of our people on a much more consistent basis.

However, as we all know, creating a culture in any environment involves more than words or flipping a switch — it involves thoughtful and deliberate action across the organization, as well as accountability for that culture. Culture also has to start at the TOP of the organization, or it will be meaningless downstream. Overall, the goal of a Culture of Cybersecurity is to make security the first think we think about, as opposed to the last.

Join us for this session will include:

  • Cyber Threat’s New normal
  • People, Process, and Technology — which is the weakest link?
  • Compliance-based security awareness training
  • Proactive Security Awareness Training
  • Building an Effective Security Awareness Training Program
    • Directors/Executive Management
    • Employees
    • Customers
  • Topical training ideas
  • Why accountability matters most

Target Audience: Incident response team, information security officer, IT manager, risk officer, internal auditor, and IT focused staff.

Presenter
SBS CyberSecurity, LLC

Registration Options
Live presentation $330

Recording available through August 13, 2022

Keeping up with changes and deadlines in the compliance area gets more complex every year. Now, we can assist you with that task. This series includes bi-monthly (6), two-hour webinars focused on the most recent changes to the compliance landscape.

Carl Pry, a well known and highly respected compliance expert and recipient of the 2015 ABA Distinguished Service Award will be presenting a bi-monthly update that will address new items to be aware of, deadlines and what’s on the horizon. In a simple language webinar format that you can view from your office, Pry will make sure you have the information you need to keep your financial institution in compliance.

Attendees love the handouts that Pry provides, including links to all relevant source documents and resources.

Covered Topics
Bi-Monthly Compliance Briefing – February 23, 2022
Bi-Monthly Compliance Briefing – April 7, 2022
Bi-Monthly Compliance Briefing – June 14, 2022
Bi-Monthly Compliance Briefing – August 17, 2022
Bi-Monthly Compliance Briefing – October 19, 2022
Bi-Monthly Compliance Briefing – December 15, 2022

Who Should Attend?
Anyone in the institution having compliance responsibilities — when you think about this, it could be just about anyone in the institution. This may include members of senior management, operations personnel, lending personnel, underwriters, customer service representatives, back-room personnel, and of course compliance officers, auditors, and attorneys, and anyone else in the institution that might benefit from this valuable information.

Presenter
Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant LLC in Washington, D.C. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

Registration Options

Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $1209
Available Upgrades:
12 Months OnDemand Playback + $440
12 Months OnDemand Playback + CD  + $630
Additional Live Access + $350 per person

This is for Part 5 only. View Series Pricing.
Keeping up with changes and deadlines in the compliance area gets more complex every year. Now, we can assist you with that task. This series includes bi-monthly (6), two-hour webinars focused on the most recent changes to the compliance landscape.

Carl Pry, a well known and highly respected compliance expert and recipient of the 2015 ABA Distinguished Service Award will be presenting a bi-monthly update that will address new items to be aware of, deadlines and what’s on the horizon. In a simple language webinar format that you can view from your office, Pry will make sure you have the information you need to keep your financial institution in compliance.

Attendees love the handouts that Pry provides, including links to all relevant source documents and resources.

Covered Topics
Topics coming soon.

Who Should Attend?
Anyone in the institution having compliance responsibilities — when you think about this, it could be just about anyone in the institution. This may include members of senior management, operations personnel, lending personnel, underwriters, customer service representatives, back-room personnel, and of course compliance officers, auditors, and attorneys, and anyone else in the institution that might benefit from this valuable information.

Presenter
Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant LLC in Washington, D.C. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person
This is for Part 4 only. View Series Pricing.
Keeping up with changes and deadlines in the compliance area gets more complex every year. Now, we can assist you with that task. This series includes bi-monthly (6), two-hour webinars focused on the most recent changes to the compliance landscape.

Carl Pry, a well known and highly respected compliance expert and recipient of the 2015 ABA Distinguished Service Award will be presenting a bi-monthly update that will address new items to be aware of, deadlines and what’s on the horizon. In a simple language webinar format that you can view from your office, Pry will make sure you have the information you need to keep your financial institution in compliance.

Attendees love the handouts that Pry provides, including links to all relevant source documents and resources.

Covered Topics
Topics coming soon.

Who Should Attend?
Anyone in the institution having compliance responsibilities — when you think about this, it could be just about anyone in the institution. This may include members of senior management, operations personnel, lending personnel, underwriters, customer service representatives, back-room personnel, and of course compliance officers, auditors, and attorneys, and anyone else in the institution that might benefit from this valuable information.

Presenter
Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant LLC in Washington, D.C. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

Registration Options

Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
Available Upgrades:
12 Months OnDemand Playback + $110
12 Months OnDemand Playback + CD  + $140
Additional Live Access + $75 per person

This is for Part 3 only. View Series Pricing.
Keeping up with changes and deadlines in the compliance area gets more complex every year. Now, we can assist you with that task. This series includes bi-monthly (6), two-hour webinars focused on the most recent changes to the compliance landscape.

Carl Pry, a well known and highly respected compliance expert and recipient of the 2015 ABA Distinguished Service Award will be presenting a bi-monthly update that will address new items to be aware of, deadlines and what’s on the horizon. In a simple language webinar format that you can view from your office, Pry will make sure you have the information you need to keep your financial institution in compliance.

Attendees love the handouts that Pry provides, including links to all relevant source documents and resources.

Covered Topics
Topics coming soon.

Who Should Attend?
Anyone in the institution having compliance responsibilities — when you think about this, it could be just about anyone in the institution. This may include members of senior management, operations personnel, lending personnel, underwriters, customer service representatives, back-room personnel, and of course compliance officers, auditors, and attorneys, and anyone else in the institution that might benefit from this valuable information.

Presenter
Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant LLC in Washington, D.C. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

Registration Options

Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
Available Upgrades:
12 Months OnDemand Playback + $110
12 Months OnDemand Playback + CD  + $140
Additional Live Access + $75 per person

This is for Part 1 only. View Series Pricing.
Keeping up with changes and deadlines in the compliance area gets more complex every year. Now, we can assist you with that task. This series includes bi-monthly (6), two-hour webinars focused on the most recent changes to the compliance landscape.

Carl Pry, a well known and highly respected compliance expert and recipient of the 2015 ABA Distinguished Service Award will be presenting a bi-monthly update that will address new items to be aware of, deadlines and what’s on the horizon. In a simple language webinar format that you can view from your office, Pry will make sure you have the information you need to keep your financial institution in compliance.

Attendees love the handouts that Carl provides, including links to all relevant source documents and resources.

Covered Topics
Topics coming soon.

Who Should Attend?
Anyone in the institution having compliance responsibilities — when you think about this, it could be just about anyone in the institution. This may include members of senior management, operations personnel, lending personnel, underwriters, customer service representatives, back-room personnel, and of course compliance officers, auditors, and attorneys, and anyone else in the institution that might benefit from this valuable information.

Presenter
Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant LLC in Washington, DC. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person