Events

During this program we will cover all the compliance issues for opening deposit accounts online. This includes Customer Identification Program (CIP), Federal Regulations, Signature Cards, Signatures and Customer Due Diligence (CDD) rules. During the program we will discuss the action steps required on your internet website to comply with new account opening procedures on all types of deposit accounts.

Covered Topics

  • Customer Identification Program
  • New Customer Due Diligence Rules
  • IRS withholding rules and W-9 and W-8BEN issues
  • Documentary and nondocumentary procedures
  • New Customer Due Diligence Rules
  • Esign
  • Special accounts like IRAs and HSAs
  • Disclosures, state laws and signature card issues
  • Ownership of funds

Who Should Attend?
Deposit Operations, Branch Administration, Training, Operations, Compliance and BSA Officers.

Presenter
Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person

There are two major sources of red flags: the systems and the frontline. What are your procedures from systems or frontline to investigation to SAR? These procedures could save your financial institution from expensive fraud and money laundering, or if improper, they could result in lack of a systematic approach to the AML program. This program includes a review of the New SAR and its new data fields.

Covered Topics

  • What is a red flag?
  • What should your response be?
  • What does it mean to conduct an investigation?
  • When do you file a SAR? What are the time constraints?
  • How often do you have to file SARs?
  • When do you close an account?
  • The integration of the system, the frontline and the investigation all become your financial institution’s AML program
  • Putting together the pieces of an AML program

Who Should Attend?
This webinar is designed for BSA Officers, BSA coordinators, Compliance Officers and Security Officers.

Presenter
Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person

Is your front line a compliance asset or liability? Let’s make them a compliance asset. This regulatory review completes your financial institution’s annual training requirements. It also helps the front line understand that we can be fined and sued if we do not follow our regulatory responsibility. During the webinar, each regulation will be discussed spotlighting the frontline issues and how to handle them. This webinar will help your staff determine if we are in a regulation and if so to determine the course of action. You will be amazed how focused training on front line issues will take you from zero to hero with your regulators.

Covered Topics

  • Expedited Funds Availability Act (Reg CC) Update on Holds and Disclosures
  • Electronic Funds Transfer Act (Reg E) revisions and understanding your customer’s rights on unauthorized access
  • Regulation D – Six transaction limitations and FDIC disclosures on interest-bearing accounts
  • Truth in Savings Act (Reg DD) – Spotlight on disclosures and answering customer questions about rates and APY
  • Bank Secrecy Act (BSA) – Annual training requirements plus CTRs, SARs and DOEP date fields
  • Disclosures

Who Should Attend?
This webinar will benefit compliance officers, customer service representatives, new accounts representatives, personal bankers, telephone call centers, training, branch operations, branch administration, branch managers, assistant branch managers.

Presenter
Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.

Registration Options

  • Live Plus Five (days) – $265
  • OnDemand Recording – $295
  • CD-ROM – $345
  • Live Plus Six (months) – $365
  • Premier Package – $395

Today’s business structure environment is very complex. You will open many types of business accounts with multiple layers of ownership. This program will focus on different structures and common errors. When is an account a “dba” and when is it disregarded? When is it an agent and when is it a sole proprietorship? There are many mistakes made by financial institutions because of lack of understanding of business structures.

Highlights

  • Sole Proprietorship with trust as owner
  • Corporation with a dba
  • Partnership with LLCs as partners
  • LLC with single member as a person
  • LLC with single member as a business
  • LLC with multiple members who are both people and businesses
  • How do we drill down?
  • How do we get beneficial owners and controlling person?
  • What if the customer lies?
  • What if the customer’s business structure changes? Is sold? Is dissolved?
  • What happens in the business when a principal dies?

Who Should Attend?
New Accounts, Personal Bankers, Loan Officers, Branch Managers, Training, head tellers, supervisors, branch administration and compliance.

Presenter
Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.

Registration Options

  • Live Plus Five (days) – $265
  • OnDemand Recording – $295
  • CD-ROM – $345
  • Live Plus Six (months) – $365
  • Premier Package – $395

There are many types of business accounts with many different ways to do business at banking today. It can be challenging to determine who is authorized to open, close and transact business when dealing with so many business entities. In addition to opening accounts in person for businesses, we now bank businesses online, with debit cards and through remote deposit.

Because of these multiple entities and various approaches to opening accounts numerous questions arise. How do we set up these accounts and then change them as the businesses change? What happens when a partner dies? What happens when the sole proprietor dies? Can you keep the same EIN if a sole proprietorship incorporates? What if the LLC members are other businesses? How do they sign? We will look at tax issues when a business is disregarded and reported in a different tax number. And the list of questions goes on. Understanding designations, rules and authority on all different types of business accounts can assure that you are taking the proper precautions and can assist you in avoiding errors that can be costly to your organization.

Covered Topics

  • Basic documentation on business accounts
  • Changing signers on business accounts
  • What happens when an owner dies on a business account?
  • Can a business account have a Pay on Death designation?
  • Can a partner remove another partner?
  • How do we give debit cards on business accounts? Where is the liability?
  • How do we run Customer Identification Programs on business accounts?
  • Can we have a power of attorney on a business account?
  • With the new complicated limited liability company, how can we tell who is authorized to remove a signer when they are all managing members?
  • Multi-tiered business accounts with businesses owning businesses what are the CIP requirements
  • What is disregarding an entity for tax purposes and how does that affect our account styling?
  • Resolutions, signature cards and endorsements
  • And much, much more . . .

Who Should Attend?
This informative session is directed to Customer Service Representatives, Branch Managers, Lenders, Personal Bankers, Training and Branch Administration, Tellers who work in the commercial area of the bank.

Presenter
Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.

Registration Options

  • Live Plus Five (days) – $265
  • OnDemand Recording – $295
  • CD-ROM – $345
  • Live Plus Six (months) – $365
  • Premier Package – $395

FinCEN issued a Notice of Proposed Rulemaking to give the public an opportunity to review and comment on the proposed rule to implement the CTA’s beneficial ownership information (BOI) reporting provisions. The proposed rule would significantly enhance the ability to protect the U.S. financial system from illicit use, and provide essential information to law enforcement and others help prevent corrupt actors, terrorists, and proliferators from hiding money or other property in the United States. Requiring entities to submit beneficial ownership information to FinCEN and providing timely access to this information to law enforcement, financial institutions, and other authorized users is intended to help combat corruption, money laundering, terrorist financing, tax fraud, and other illicit activity.

During this webinar look at the proposed rule line-by-line and its key elements. We will cover the changes this may require in your policies, procedures and processes when it finalizes.

Comments due by February 7, 2022

Covered Topics

  • Line-by-Line look at the proposed regulation
  • Key elements
  • Definitions
  • What is a reporting company?
  • Who are beneficial owners?
  • Who is the company applicant?
  • Requirements for companies
  • Next steps

Who Should Attend?
Compliance, BSA, Deposit Operations, New Accounts, Personal Bankers, Loan Officers, Branch Staff and Training.

Presenter
Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.

Registration Options

  • Live Plus Five (days) – $265
  • OnDemand Recording – $295
  • CD-ROM – $345
  • Live Plus Six (months) – $365
  • Premier Package – $395

While we may have hoped the IRA reporting deadlines would be back to normal, the federal disasters and other interruptions on ‘normal’ life have triggered some late reporting in several states.

We are not sure whether or not the processors picked up the late contribution deadlines or IRS filing extensions. If not, there may have to be some adjustments in how these are being reported in “which box”?

What You Will Learn

  • What should report in each box of the 1099-R and 5498?
  • How does the repayment of the the CRD report to the IRS?
  • How do we report Qualified Charitable Distributions?
  • Who is responsible for showing the IRS 10% penalty exception on pre-59.5 age qualified distributions?
  • What is the difference between a postponed contribution and repayment?
  • How do we correct the reporting after it has been filed with the IRS?
  • What is the difference between Traditional vs. Roth distribution codes and why is it so important to know the difference?

Who Should Attend?
Any employee who is remotely involved with IRAs and answers client’s questions regarding the rules, regulations and reporting including: IT Dept, Financial Advisors, Customer Services Reps, Call Centers and Operations Dept who are responsible for checking paperwork and correcting reporting mistakes.

Presenter
Patrice M. Konarik is president of Sunwest Training Corp. founded over 25 years ago and is located in the Texas Hill Country near San Antonio, Texas. With over 35 years in the financial industry, Patrice has focused her expertise on the retirement account area and is currently providing live training and Webinars on IRAs and Health Savings Accounts on a nationwide basis. She has a BS in Management Science from New York’s Binghamton University. Many state banking associations and other organizations use her as their main source for training on these complicated topics.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person

Ironically, when a financial institution learns a deposit or loan customer has died, confusion and dread seem to be the normal reaction. We’ll walk you through the best practices when dealing with a customer’s death – both on the deposit side and the loan side, as well as unique issues that can arise when doing business with the decedent’s estate. This webinar provides information on best practices, rather than the unique features of any state’s probate laws.

What You’ll Learn

Documents required upon the death of an individual
Actions to be taken on deposit accounts owned by the decedent
How to deal with the decedent’s estate, or lack thereof
How to handle death as a default on a loan
New mortgage servicing rules impact mortgages after death
What to know about doing business with the borrower’s estate
Steps to take to protect collateral after the borrower has died
How death of a key person affects the borrowings of Corporations, Partnerships, Limited Liability Companies, Trusts and other legal entities

Who Should Attend?
New account representatives, personal bankers, customer service representatives, lenders and loan operations personnel.

Presenter
Terri D. Thomas, JD is the Director of the Kansas Bankers Association Legal Department, which specializes in providing compliance and legal assistance to Kansas banks.

Terri has worked with financial institutions for over thirty-nine years in various capacities. Most notably, she served for fourteen years as in-house legal counsel and trust officer for Bank of America and its Kansas predecessors. She has also served as a trust department manager and branch manager.

Receiving her Bachelor of Arts degree from Kansas State University in 1985, Terri continued her education at Washburn University School of Law and obtained her Juris Doctor in 1988. She has served as an Adjunct Professor at Washburn University School of Law in Topeka, Kansas and the University of Kansas School of Law in Lawrence, Kansas, and is a frequent seminar presenter for financial associations in the Midwest.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person

On May 29, 2013, the U.S. Department of Treasury, along with several federal agencies, including the Social Security Administration, the Department of Veterans Affairs, the Railroad Retirement Board, and the Office of Personnel Management, published the Rule on the Garnishment of Accounts Containing Federal Benefit Payments. The rule supersedes the laws of many states pertaining to how financial institutions process garnishments. It will also apply to the processing of state tax levies and warrants.

Covered Topics

  • A general review of the requirements for processing garnishments and state tax levies under the rule;
  • The special terminology that applies;
  • The detailed steps financial institutions need to take when processing garnishment and levy requests;
  • Examples of how the rules impact garnishment and levy answers, and hold amounts;
  • Model language and sample forms that can be used when providing notice pursuant to the rules.

Who Should Attend?
Compliance officers, legal counsel and financial institution personnel who process garnishment answers.

Presenter
Terri D. Thomas, JD is the Director of the Kansas Bankers Association Legal Department, which specializes in providing compliance and legal assistance to Kansas banks.

Terri has worked with financial institutions for over thirty-nine years in various capacities. Most notably, she served for fourteen years as in-house legal counsel and trust officer for Bank of America and its Kansas predecessors. She has also served as a trust department manager and branch manager.

Receiving her Bachelor of Arts degree from Kansas State University in 1985, Terri continued her education at Washburn University School of Law and obtained her Juris Doctor in 1988. She has served as an Adjunct Professor at Washburn University School of Law in Topeka, Kansas and the University of Kansas School of Law in Lawrence, Kansas, and is a frequent seminar presenter for financial associations in the Midwest.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person

In the ever-changing world of IRAs, it is always important to keep up with the latest IRS updates to the rules and regulations. Not to mention, you never know what Congress may slip in at the end of the year to turn the financial world upside down.

What You Will Learn

  • IRA Cost of Living Adjustments for 2022
  • Qualified Charitable Distributions reporting correctly
  • Updated Life Expectancy Tables
  • Recalculating payments to beneficiaries in a Single Life Expectancy Payout
  • 2022 IRA/IRS Reporting Calendar
  • January Required Notices
  • 1099-R reporting corrections

Who Should Attend?
All CSRs, Operations personnel, Call Center staff, retail, trust and investment advisors who wish to make sure they are giving their customers/clients the most up-to-date information.

Presenter
Patrice M. Konarik is president of Sunwest Training Corp. founded over 25 years ago and is located in the Texas Hill Country near San Antonio, Texas. With over 35 years in the financial industry, Patrice has focused her expertise on the retirement account area and is currently providing live training and Webinars on IRAs and Health Savings Accounts on a nationwide basis. She has a BS in Management Science from New York’s Binghamton University. Many state banking associations and other organizations use her as their main source for training on these complicated topics.

Registration Options

  • Live Plus Five (days) – $265
  • OnDemand Recording – $295
  • CD-ROM – $345
  • Live Plus Six (months) – $365
  • Premier Package – $395