Events

How quickly your financial institution can get back to serving customers after a cybersecurity attack, hurricane, wildfire, pandemic, or flood often depends on the business continuity management (BCM) program that has been implemented. The Federal Financial Institutions Examination Council (FFIEC) has provided guidance as to the contents of your institution’s BCM program but also emphasizes the importance of a continuous cycle for assessing resiliency by utilizing a ten-step approach. As technology continues to evolve so do the threats that could potentially hamper an institution’s ability to provide financial services to its customers. Business continuity and resiliency plans create a game plan for minimizing interruptions during a crisis.

Just like the emergence of new threats, your BCM program must keep pace. Join us to understand the examination procedures, how to incorporate the ten steps of the business continuity lifecycle, and resilience strategies. In addition, communication with the board and your internal auditor’s role in assessing the BCM’s design effectiveness are key program components. While we can never predict the type or timing of a disaster, we can ensure that our institution has a solid business continuity management program that not only passes an examination but is a valuable tool in the event of a disaster!

What You’ll Learn

  • Prepare to meet the 13 examination objectives outlined in the examination manual
  • Discuss the 10 steps to the business continuity lifecycle
  • Examining Third-Party Service Provider Contracts for Business Continuity
  • Ensure the board receives adequate BCP communication
  • Communicate the internal auditor’s role in assessing the BCP’s design effectiveness
  • Considering new technologies and emerging threats into the plan
  • Provide resources to share with your staff and accountholders during a disaster

Who Should Attend
This webinar is designed for senior management, business continuity team members, human resources managers, trainers, compliance officers, internal auditors, risk managers, security officers, and anyone responsible for business continuity management.

Instructor Bio
Molly Stull began her banking career on the teller line while working on her undergraduate degree and has continued working in the financial industry ever since. Some of her experience includes roles in operations, business resumption planning, consumer compliance, and conducting audits. Her favorite role is ensuring that her audience, whether on the sports field or in the financial industry, understands the “why” behind the rule. Her wealth of financial knowledge and her numerous years of experience enable her to relate the material to the audience.

Registration Options

Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts $279

  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD + $140
    • Additional Live Access + $75 per person

The chance to significantly overhaul banking regulations comes around perhaps once in a generation — or maybe twice. On May 11, 2022 the Federal Reserve, Federal Deposit Insurance Corporation and the Office of the Comptroller of the Currency released a proposed set of overhauled regulations under the Community Reinvestment Act, the 1977 law intended as a countermeasure against discriminatory lending (AKA redlining). The comment period ends August 5, 2022.

What potential impacts are likely for YOUR bank, based on your size of being evaluated as a small, intermediate, or large bank?

What You’ll Learn

  • Review of key elements of the proposed rule and comparisons to the current regulations
  • A recap of the May 5, 2022 Interagency Webinar on the CRA proposal
  • Potential use of the Section 1071 proposed rules for minority and women-owned small business loans

There are eight performance tests that have potential implications for your bank’s CRA strategy, they include:

  • The Retail Lending Test for large and intermediate banks. The test also includes screens and metrics.
  • The Retail Services and Products Test for large and intermediate banks.
  • The Community Development Financing Test for large and intermediate banks. The test includes metrics and benchmarks.
  • The Community Development Services Test for large banks. The test includes metrics.
  • The Community Development Financing Test for Wholesale or Limited Purpose Banks.
  • The small bank performance standards.
  • The intermediate bank community development performance standards.
  • Standards in a strategic plan

Who Should Attend
This program will benefit lenders, compliance officers, CRA officers, lending support staff, legal counsel, auditors, and those involved in acquisitions and merger activities.

Presenter Bio
Susan Costonis is a compliance consultant and trainer. She specializes in compliance management along with deposit and lending regulatory training.

Costonis has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and translates complex regulations into simple concepts by using humor and real life examples.

Registration Options

Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts $279

  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD + $140
    • Additional Live Access + $75 per person

Financial institutions face the unique challenge of complying with state unclaimed property law while managing customer relationships and protecting customer assets. Escheating a customer’s account timely is critical to maintain compliance, but can also yield negative results and organizational risks if the customer is not truly lost or inactive.

This webinar will focus on complex state unclaimed property reporting requirements and the unique challenges facing banks and other financial institutions. Learn best practices to mitigate risk proactively, efficiently track customer contact, and monitor recent legislative updates that could impact your organization.

What You’ll Learn

  • Overview of unclaimed property reporting requirements;
  • Trends impacting financial organizations;
  • Handling of unique property types, such as IRAs, CDs, and Safe Deposit Boxes;
  • State dormancy periods;
  • Exemptions and deductions;
  • Owner outreach and due diligence campaigns;
  • Best practices for maintaining contact with customers; and
  • Costly pitfalls and reporting errors to avoid.

Who Should Attend
Anyone responsible for the oversight, management, and reporting of unclaimed property; such as bank operations managers, compliance officers, risk managers, and internal auditors.

Presenter Bios
Zach Robbins has been a member of Crowe’s State and Local Tax practice since August 2015. He provides consulting and compliance services related to unclaimed property, credits and incentives, and sales and use tax. Robbins has 5 years of unclaimed property experience and focuses his time on assisting clients with multistate compliance, voluntary disclosures, audit defense and risk mitigation. Robbins received his undergraduate degree from The George Washington University in Washington, D.C. and his juris doctor from Suffolk University Law School in Boston. He is a member of the Illinois bar and certified by the Unclaimed Property Professionals Organization.

Jeff Sustarsic is a manager and has been a member of Crowe’s unclaimed property practice since 2014. His primary focus is assisting holders of unclaimed property with annual compliance and navigating complex reporting requirements. He also helps clients navigate multi-state unclaimed property audits. Sustarsic has experience across a number of industries, but focuses his time on the financial services industry. Sustarsic received his master’s in data science from Indiana University.

Kristen McClellan has been a member of Crowe’s State and Local Tax group since 2019. She provides consulting and compliance services related to unclaimed property. McClellan specializes in multistate unclaimed property compliance, voluntary disclosures, and audit defense. McClellan received her undergraduate degree from Indiana University in Bloomington, IN and is a licensed CPA in Illinois.

Registration Options

Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts $279

  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD + $140
    • Additional Live Access + $75 per person

This primer on cryptocurrency will identify issues that your institution should be ready to address as accountholders’ activities expand. This fact-filled webinar will unpack guidance, risks, and red flags.

After This Webinar You’ll Be Able To:

  • Understand how payment for goods and services has evolved
  • Define common crypto-related terms
  • Identify key players and roles within the cryptocurrency industry
  • Explain how virtual currency is acquired
  • Recognize common cryptocurrency scams
  • Use agency-issued guidance to develop policies and procedures
  • Manage risks when paying with cryptocurrency
  • Discuss recent cryptocurrency fraud cases
  • Detect virtual currency red flags defined by FinCEN and FATF

Webinar Details
Cryptocurrency activities are becoming a widely accepted payment method and investment tool. Does your institution understand basic industry terms, definitions, roles, and risks? Can your employees identify possible cryptocurrency red flags? Have your policies and procedures been updated to reflect this medium of exchange and agency-issued guidance? This webinar will explain common cryptocurrency industry terminology, expound on various roles within the industry, identify potential red flags and risks, and address ways accountholders can acquire and sell cryptocurrency.

As this type of currency continues to evolve, the financial industry is starting to enter this payment world by offering cryptocurrency safekeeping and custodial services. While your institution may not be ready to enter the market at this level, are you prepared to underwrite a loan in which your applicant is receiving cryptocurrency payments or have assets that are predominately held in cryptocurrency? Join us to learn the current regulatory guidance and expectations, as well as lessons learned from recently identified fraud cases.

Who Should Attend?
This informative session is designed for compliance officers, BSA officers, trainers, and all staff that desire to expand their cryptocurrency knowledge.

Take-Away Toolkit

  • Crypto lingo definitions
  • Virtual assets red flag indicators of money laundering and terrorist financing
  • Cryptocurrency resources
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Molly Stull – Brode Consulting Services, Inc.
Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, branch mergers, charter changes, name changes, etc. Stull has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners. Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Molly holds a bachelor’s from the University of Akron and an MBA from Ashland University.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

Regardless of their decline, knowing how to handle checks is as important as ever! This sample-filled webinar will give you the scoop on check holds and funds availability for numerous circumstances. Be sure to bring your questions!

After This Webinar You’ll Be Able To:

  • Place holds for exceptions, new accounts, treasury checks, cashier’s checks, etc.
  • Know how to make the decision to place a hold
  • Decide which hold to use

Webinar Details
This energetic program will fulfill the annual training requirement on Regulation CC. It will cover the Reg CC definitions, holds, and policy for your institution. This practical training will include many examples and scenarios for easy reference and teach you how to count days and make hold decisions.

Who Should Attend?
This informative session is designed for staff involved in the frontline, new accounts, deposit operations, deposit compliance, and training.

Take-Away Toolkit

  • Regulation CC training handbook
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Deborah Crawford – Gettechnical Inc
Deborah Crawford is the president of Gettechnical Inc., a Florida-based firm, specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.

Crawford specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

Compliance with the flood insurance regulations should be easy — determine where the property is, and if it’s in a flood zone, require insurance. Simple, right? Why then are there so many violations and penalties? The answer, of course, is that this seemingly simple issue has many complexities. The rules have been around since 1996, yet examiners continue to cite numerous violations and fines. Flood is always one of the regulators’ principal areas of concern. We’ve also had many changes in the law over the years. And now (finally) we have updated Interagency Questions and Answers that clarify many points regarding the changes, which is certainly welcome.

There are many significant issues out there. In this webinar, we’ll concentrate on them, including monitoring, contents coverage, private policies, amount of coverage, force-placement, and the ever-present condo problem, by talking through sample scenarios and explaining best practices in keeping your portfolio covered.

What You’ll Learn

  • What exactly do the flood insurance rules cover? “Covered loan” vs. “Designated loan”
  • What is an insurable structure or an insurable mobile home?
  • Determinations: when you must do them, reliance upon previous determinations, disputes over their results, and the role of life-of-loan coverage
  • Flood zone discrepancies — how to deal with them
  • Insurable value — what is it and how is it calculated? Is it 100% RCV?
  • Coverage Amounts: “Normal” situations, condo coverage, multi-structure, and construction situations
  • “Knowledge is King” — when you have to know
  • Documentation and retention: the Standard Flood Hazard Determination Form, notice to customers, and proof of insurance
  • What do you have to monitor?
  • The types of policies and their limitations, including NFIP and private policies
  • Private flood policies — criteria for acceptance
  • Detached structure guidance, and insuring multiple structures
  • Force-placing insurance — when, why, and how
  • Insurance premiums and potential Congressional action
  • Continuing regulatory expectations

Who Should Attend
This interactive session will give an in-depth understanding of these rules and is imperative for anyone performing duties in real estate lending areas of the financial institution. This includes loan officers, supervisors, auditors, closing agents, compliance officers, trainers and others working in these types of positions.

Presenter Bio
Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant Risk Advisors in Washington, D.C. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

Registration Options

Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts $279

  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD + $140
    • Additional Live Access + $75 per person

Are you a CECL planner or procrastinator? With the initial, perceived complexity and a global pandemic intervening, many financial institutions put off CECL implementation. But with a deadline of January 1, 2023, it’s time to move the process along! Join us to learn how to prepare the initial CECL calculations, so you’ll be able to analyze the expected impact on your organization.

After This Webinar You’ll Be Able To:

  • Create a roadmap for starting CECL preparation for late adopters
  • Use the provided resources for basic CECL implementation
  • Know how financial institutions that have adopted CECL have been impacted
  • Understand regulatory expectations for implementing CECL
  • Discuss the impact of CECL adoption with your board

Webinar Details
CECL was first introduced in 2016. It is a significant change to loan loss reserve calculations and initially was seen as an overly complex rule that would potentially have a substantial impact on many financial institutions. Originally scheduled for implementation in January 2020, the deadline is now January 1, 2023 — and further delays are unlikely.

This webinar will provide a simple roadmap for implementing CECL, including a review of available resources to get started. You’ll discover how CECL has impacted early adopters. You’ll also learn the regulators’ expectations for the implementation and use of CECL, including how regulators are preparing to examine for CECL compliance.

Who Should Attend?
This informative session is designed for members of senior management that seek a high-level understanding of CECL today. It will also provide practical tips for staff responsible for managing CECL.

Take-Away Toolkit

  • List of CECL resources that have been reviewed for current, accurate, and usable content
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Bob Viering – RiverPointUSA LLC
Bob Viering brings over 35 years of banking experience to RiverPointUSA, where he concentrates on management and board planning activities, such as strategic, capital, and succession planning, de novo bank formation, assisting with managing regulatory agreements, loan review, and credit process assessment. He has served as a bank director and was an independent member of a bank’s audit committee.

Prior to becoming a consultant, Viering was a de novo bank organizer responsible for all regulatory filings, planning, recruiting, and also serving as CEO. He has been an advisor for other de novo bank formations. Earlier in his career, Viering held various management positions with large and regional banks, including market president and regional credit officer. In addition, he has managed deposit and loan operations groups and was a lender to local, regional, and international businesses. He has also served as a board member of state and national trade associations.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

Fair lending continues to be the hot topic in 2022, with new developments seemingly every week. New(er) leadership at the regulatory agencies have been outspoken in their new priorities and goals, with terms such as “equity” and “underserved consumers and markets” being mentioned often. This means new requirements and increased enforcement to monitor. And as an added bonus, the CFPB’s latest UDAAP Exam Manual includes discrimination in any aspect of banking as possible UDAAP. Are you keeping up with all the changes that will impact your institution? It is more critical now than ever to ensure your fair lending program covers all the bases. There are new ways of looking at lending patterns, activities, and risks, and new expectations from the agencies.

In this webinar, we’ll go in-depth with a discussion of fair lending principles, expectations, and techniques. We’ll explore what’s new in the area of fair lending, to new interpretations of protected classes, to future potential legislation. We’ll also cover aspects of formulating and maintaining an effective fair lending risk assessment, a critical component of an institution’s fair lending compliance program. We’ll also explore the many risks and hot spots to monitor for fair lending, and discuss how to best comply with the new requirements and expectations. We’ll ensure you’re ready for your next fair lending compliance examination so you can put your best foot forward.

What You’ll Learn

  • Fair lending legal and regulatory structure — where these requirements come from
  • Expansion of fair lending priorities and expectations — from Congress as well as the regulatory agencies
  • Prohibited bases under the rules (what you can do, as well), including changes in definitions — including examples and scenarios
  • Fair lending throughout the lending process — from A to Z
  • Marketing considerations — putting your best foot forward
  • Evaluating applications and underwriting — what you can and cannot consider
  • Government monitoring information — when to get it and how to handle it, including the new URLA/1003 application form
  • Fair lending litigation trends and lessons, including re-emphasis of disparate impact
  • Redlining (including reverse redlining) — what is it, how do we analyze it, and what is new (hint: plenty)
  • Digital redlining — what is this and how does it impact your institution? How to look at redlining in the digital age
  • REMA/Marketing Area/Service Area — what is this? What should we do to be ready for our next exam?
  • Treatment of income and other underwriting issues
  • Fair lending issues in the servicing environment, especially debt collection, default management, and foreclosures
  • Proxies and the BISG method — should we do this?
  • Foreign language and LEP issues — what are the rules?
  • CRA as a fair lending tool
  • Developing an effective and comprehensive fair lending CMS
  • “Convergence” with UDAP/UDAAP — what should we do?
  • Appraisal bias and upcoming AVM regulations
  • Consequences and enforcement actions

Who Should Attend
Anyone in the institution having virtually any responsibility in the lending process has fair lending responsibilities, from senior management, loan officers, underwriters, and closing agents, to compliance officers, auditors, and attorneys, and would benefit from this valuable information.

Presenter Bio
Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant Risk Advisors in Washington, D.C. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

Registration Options

Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts $279

  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD + $140
    • Additional Live Access + $75 per person

During this webinar, we will cover all the 1099 Int reporting from the account set up to the IRS report. Learn how account set up can cause you problems with interest reporting, fines, and penalties. This webinar covers from the front of the house to the back office issues.

What You’ll Learn

  • Definition of marijuana in your state
  • Understanding the business of marijuana
  • How marijuana related businesses work with the IRS
  • Review key requirements for SARs, CIP and CDD
  • IRS FAQs for marijuana
  • Using third party vendors
  • Building your business plan to handle customers in the industry
  • Is it time to move ahead with or without legislative support on the federal level

Who Should Attend
Deposit Operations, Deposit Compliance, Branch Administration, New Accounts Representatives, Bookkeeping, and audit.

Presenter Bio
Deborah Crawford is the president of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.

Registration Options

Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts $279

  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD + $140
    • Additional Live Access + $75 per person

In today’s hectic business environment, it’s not always easy to keep “the main thing,” well… the main thing. But what if there was a better way to manage your focus and productivity? There is!

After This Webinar You’ll Be Able To:

  • Explore a strategy that allows you to truly prioritize everything on your plate, whether working from home or in the office, so you can easily focus on what really matters – without being overwhelmed
  • Get clarity on how to create an extreme sliver of focus toward goals, projects, and accountholders, so that you make educated decisions about where to apply your efforts for the best results
  • Discover one powerful tool that will have you achieving progress toward what is most important every day
  • Understand what gets in the way of achieving your desired results and what you can do about it
  • Get the goodies! Participants will receive templates to implement everything the speaker shares!

Webinar Details
In this highly interactive program, you’ll discover four steps that increase your clarity around the priorities you make and the actions you take. Learn how to focus on the right opportunities to be productive so you can create more momentum and results — without sacrificing what is most important to you in the process.

Who Should Attend?
This highly-actionable session is perfect for any professional who is tired of feeling swamped and feels they have no control over their time — no matter what level of the organization they serve.

Take-Away Toolkit

  • The Way Forward to What Matters Most
  • The Way Forward to Your Ideal Week
  • The Way Forward to MORE Time worksheet
  • Get Results Now tracking worksheet for creating better time habits
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Debbie Peterson – Getting to Clarity, LLC

Career and leadership coach, author, and nationally recognized speaker, Debbie Peterson is the president of Getting to Clarity, LLC, a speaking and consulting firm. Peterson provides a system for financial services audiences to gain more focus and clarity on their next steps, next level, and next chapter of career and leadership. Her engaging and down-to-earth speaking style on topics related to career and leadership advancement, mentoring, and communication has made her a favorite with her clients.

Peterson has 25+ years of corporate experience, including administration, project management, and investor relations. She is a professional member of the National Speakers Association and a certified trainer of Neurolinguistic Programming. In addition, she authored the book Clarity: How Smart Professionals Create Career Success on Their Terms and hosts the Getting to Clarity podcast.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download