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Bank On Greater Milwaukee Empowers Families Statewide

Over three years of connecting consumers to financial services and products

By Hannah Flanders

From youth to formerly incarcerated individuals reentering society, Bank On has helped in connecting thousands of underbanked individuals with financial services across the state. Since the launch in 2019, Bank On Greater Milwaukee — a local coalition of the national Bank On movement — has assisted more than a dozen financial institutions in certifying specific accounts that comply with the standards set by the Cities for Financial Empowerment Fund (CFE Fund).

What is Bank On?

Across the country, Bank On has led financial institutions of all sizes to connect with individuals who lack a banking relationship. By identifying barriers to opening and sustaining healthy accounts, Bank On has not only connected more individuals than ever with banking services, but also helped promote safe and appropriate accounts in mainstream financial institutions. In the greater Milwaukee area, the Bank On initiative has specifically targeted its focus on local youth, first-time job seekers, and families with disabilities in gaining access to financial services.

“Our goal as an organization is to assist financial institutions in establishing the initial relationship with unbanked individuals,” states Constance Alberts, program director at Bank On Greater Milwaukee. “By laying the foundation for our community members to build wealth and reach their goals, these customers are able to move to the next level — taking out loans or mortgaging a new house. This first step builds confidence and trust — an important aspect of maintaining loyalty well into the future.”

In partnering with Bank On, banks have the opportunity to be advocates for underserved groups and the ability to connect them with the appropriate services and products for their unique situations.

Bank On’s Impact in Wisconsin

In October, the Federal Deposit Insurance Corporation (FDIC) released its biennial National Survey of Unbanked and Underbanked Households. The 2021 survey demonstrated a decrease throughout the country in unbanked individuals. In Wisconsin, the unbanked population represented only 2% of the over 5.8 million residents in the state.

This encouraging total is further underscored by the 4% decrease in unbanked individuals throughout the greater Milwaukee area since the previous survey in 2019.

As Bank On expands into the greater Milwaukee community — with numerous institutions offering products and accounts and even more institutions seeking certification — Cheryll Olson-Collins, secretary-designee of the Wisconsin Department of Financial Institutions (DFI), emphasizes the importance of financial soundness in Wisconsin’s communities.

“Being ‘banked’ isn’t just an adjective; it is, in fact, a critical component of financial stability. Having and using a basic checking account both facilitates critical everyday transactions, and at the same time provides a core foundation for other financial successes.”

Why Bank On?

With a mission to connect consumers to safe, affordable bank accounts, Bank On provides a unique opportunity for banks looking to support members of their communities.

“By joining the growing number of Bank On Greater Milwaukee partners, banks will engage with the community in new ways, reach new unbanked or underbanked customers and bring them into the financial mainstream while supporting Community Reinvestment Act (CRA) efforts,” highlights Olson- Collins. “Bank On partners play a critical role in making it possible for people to access the financial mainstream and spearheading a more inclusive financial system.”

Currently, Bank On Greater Milwaukee has 52 members, which include various community-based organizations, financial institutions, government partners, and network partners. Additionally, over 165 individuals are part of the coalition’s network.

Heather MacKinnon, WBA vice president – legal and member of the Bank On Greater Milwaukee leadership team, states that the connections made available through the coalition are one of the greatest resources available for bankers seeking to support their community — even if they are outside of Milwaukee County.

“It is impressive how the community participants and financial institutions involved with Bank On Greater Milwaukee work to connect persons with a need for safe, low-cost banking products with banks that offer a certified Bank On account,” she says. “It is a helpful tool for banks working on their diversity, equity, and inclusion (DEI) initiatives to partner with their local community groups working on similar missions of financial empowerment.”

How to Get Involved

While Wisconsin’s sole Bank On coalition is currently based in and only serves residents of Milwaukee County, banks throughout Wisconsin have the ability to get involved.

“With so much work to be done in granting unbanked individuals access [to safe financial services,] it is impossible to tackle alone,” said Alberts. “It is critical that financial institutions throughout the state acknowledge where there is a need for safe, affordable banking and promote what is good in their communities.”

In addition to connecting Milwaukee-area residents to certified, safe, and low-cost products, the Bank On Greater Milwaukee initiative aims to support consumer financial education throughout the state and assist financial institutions in recognizing the need in their communities.

Community involvement, according to Alberts, is a significant way that banks can begin serving the low- to moderate income members of their communities and is a pipeline for additional benefits for both the consumer and the financial institution. Bankers looking to get involved with Bank On Greater Milwaukee, learn more about the coalition, or certify an account with the CFE Fund should visit bankonmilwaukee.org.

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Breaking: Recent Bank Failures: What Does It Mean to Your Institution? FREE Webinar

Doubtless we’ve all heard by now of the sudden and unexpected closures of Silicon Valley Bank and others last week. You’ve also likely heard federal regulators announced plans to support depositors of the two banks and prop up consumer confidence in the banking industry. What exactly happened here? Are more bank failures expected? What were the actions the regulators took to guarantee the deposits of these banks’ customers?

In this short webinar, we’ll address the problems faced by Silicon Valley Bank and other recently failed banks, and anticipate questions your customers may be asking you. We’ll sort our way through what has happened and ensure you’re prepared with the right information to understand the present situation, as well as address concerns throughout the industry.

What You’ll Learn

  • What has happened so far?
  • Will it happen to other financial institutions?
  • Is the industry in trouble?
  • Regulatory and government responses
  • Impact on FDIC deposit insurance
  • New assessment fee
  • Communication and management
  • What to tell concerned customers
  • Future outlook

Who Should Attend
Anyone in the financial institution that would like an update on current events. Especially front-line personnel who may need to respond to questions from the public.

Instructor Bio
Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant Risk Advisors in Washington, D.C. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

Registration 

  • Free

 

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Basic Excel Skills for Accountants – Part 2 (Advanced)

Excel expert David Ringstrom, CPA, explains helpful ways you can improve the integrity of your spreadsheets. The presentation leads off with disaster recovery techniques, followed by using lookup functions such as VLOOKUP, MATCH/INDEX, and XLOOKUP. The presentation then moves on to using Power Query to automate report clean-up and analysis, and then finishes out with using Excel’s Solver feature to identify two or more transaction amounts that add up to a specific total.

Ringstrom demonstrates every technique at least twice: first, on a PowerPoint slide with numbered steps, and second, in the subscription-based Microsoft 365 (formerly Office 365) version of Excel. David draws your attention to any differences in the older versions of Excel (2021, 2019, 2016 and earlier) during the presentation as well as in his detailed handouts. David also provides an Excel workbook that includes most of the examples he uses during the webcast.

Microsoft 365 is a subscription-based product that provides new feature updates as often as monthly. Conversely, the perpetual licensed versions of Excel have feature sets that don’t change. Perpetual licensed versions have year numbers, such as Excel 2021, Excel 2019, and so on.

Covered Topics

  • Accessing files closed without saving as well as interim back-ups Excel makes while you’re working in a workbook
  • Contrasting the INDEX and MATCH combination to VLOOKUP or HLOOKUP
  • Diagnosing #N/A errors that arise when numbers are stored as text or when text contains extraneous spaces
  • Enabling a workbook-specific setting that will create an automatic back-up of critical workbooks
  • Enabling Excel’s Solver add-in for more complex what-if analyses
  • Exploring the XLOOKUP worksheet function in Excel 2021 and Microsoft 365
  • Filtering cleaned-up accounts receivable aging report to display only overdue amounts
  • Looking up data to the left or right of a given column with XLOOKUP
  • Managing data security prompts that may appear when you link external data into Excel spreadsheets
  • Matching on two or more columns of criteria at once with XLOOKUP
  • Summing results from multiple columns with a single XLOOKUP function nested within a SUM function
  • Tweaking Excel’s AutoRecover settings to raise the odds of recovering your work after an Excel crash

Who Should Attend?
Practitioners who can benefit by using a variety of lookup functions to work more efficiently in Excel.

Presenter
David H. Ringstrom, CPA, is an author and nationally recognized instructor who teaches scores of webinars each year. His Excel courses are based on over 25 years of consulting and teaching experience. Ringstrom’s mantra is “Either you work Excel, or it works you,” so he focuses on what he sees users don’t, but should, know about Microsoft Excel. His goal is to empower you to use Excel more effectively. To learn more about Ringstrom, you can view his LinkedIn profile and follow him on Facebook or Twitter (@excelwriter).

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $85 per person
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Understanding and Implementing the New Regulation B Small Business Loan Data Collection and Reporting Rules

The proposed revisions to Regulation B represent one of the most significant new regulatory events in recent history. All financial institutions, except those that originate less than 25 “covered credit transactions” to “small businesses” in each of the two preceding calendar years, must implement a full compliance management system, including policies, procedures, training, and audit.

Participants receive a detailed manual that serves as a handbook long after the program is completed.

What You’ll Learn

  • Who is covered by the new regulation
  • The definition of “small business”
  • The definition of “application”
  • Which transactions are reportable and which are exempt from reporting
  • The 21 data fields to be collected
  • The data collection form
  • The tolerances applied to the collected data
  • The “firewall” concept
  • Rules for reporting data to the CFPB
  • What data gets published, when it gets published, and how it gets published
  • Recordkeeping requirements
  • Enforcement provisions
  • Likely effective date of the rule
  • Steps to successful implementation of the new rules

Who Should Attend
The program is designed for the board of directors, senior management, loan officers, compliance officers, training staff, and auditors.

Instructor Bio
Kimberly Boatwright is EVP and Director of Risk and Compliance at Compliance Resource, LLC, and has more than two decades of experience working in the financial services industry. Ms. Boatwright is a well-regarded financial industry risk and compliance professional with a strong background in program development and implementation. She is a thought leader who specializes in Fair Lending, Anti-Money Laundering, OFAC, and consumer compliance. During her career, she has worked for and consulted with all types of financial institutions helping to establish and evolve compliance and risk programs. She is a frequent public speaker, trainer, and author on compliance and risk management topics. Boatwright is a Certified Regulatory Compliance Manager and a Certified Anti-Money Laundering Specialist.

Registration Option

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person
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Current Fair Lending Issues

During the first years of the Biden Administration it has become clear that enforcement of fair lending laws is a high priority. Enforcement actions are not limited to just one or two key issues, as outlined below, there is broad assault on fair lending issues. Of course there is an appropriate response in each area subject to regulatory action.

What You’ll Learn

  • Redlining – A major spotlights has been placed on this issue. Recent cases, an announcement of DOJ’s Redlining Initiative, Consumer Financial Protection Bureau’s (CFPB) announcement regarding Digital Redlining, and business loan redlining are reviewed
  • Gender Identity and Sexual Orientation – Major events include:
    • The U.S. Supreme Court ruling in the case of Bostock v. Clayton County, and
    • The CFPB’s issuance of the Regulation B Interpretative rule
  • Foreclosure Surge – Following the end of the pandemic-related foreclosure moratoriums the huge volume of foreclosures has been subject to intense regulatory scrutiny. The changes resulting from the CFPB’s Regulation X revisions that impacted the Mortgage Loan Servicing and Loss Mitigation rules are reviewed.
  • Artificial Intelligence (AI) and machine learning models – Once viewed as the antidote to disparate treatment, bias has been detected in AI and machine learning models. On March 29, 2021 the Federal Deposit Insurance Corporation, the Board of Governors of the Federal Reserve System, the Office of the Comptroller of the Currency, the CFPB, and the National Credit Union Administration (the agencies) issued a Request for Information (RFI) seeking information and comments on the use of artificial intelligence (AI) by financial institutions.
  • Limited English Proficiency – This session reviews:
    • Pronouncements from the Department of Housing and Urban Development (HUD) and the CFPB, and
      Enforcement actions.
  • Maternity Cases – After hundreds of cases were settled in recent years, the spotlight on this issue has dimmed, but the issue remains a concern.
  • Targeted Advertising – The use of social media has become an important marketing tool for many providers of consumer financial services. Private lawsuits have been filed and focus on the intersection of targeted marketing and anti-discrimination laws. The status of regulatory activity and redlining claims related to targeted marketing are reviewed.
  • Discrimination in Appraisals – Numerous anecdotes and one case outline the problem that results when appraisers are loose with the selection of comparables and adjustments made between the subject property and comparables.
  • Data Collection and Reporting for Small Business Loans – Massive new regulations that require the collection and reporting of small business loan data are unfolding.

Who Should Attend
The program is designed for the Board of Directors, senior management, loan department management, compliance officers, loan officers, marketing officers, auditors, and others with responsibilities related to the marketing, origination and servicing of loans.

Instructor Bio
Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 44 years. In 39 years as a trainer over 147,000 bankers (and many examiners) have participated in Holzknecht’s live seminars and webinars. Holzknecht’s career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he developed loan and deposit form systems and software. He also developed and presented training programs to bankers in 43 states. Holzknecht has been an instructor at compliance schools presented by a number of state bankers associations. As a contractor, he developed and delivered compliance training for the FDIC for ten years. He is a Certified Regulatory Compliance Manager and a member of the National Speakers Association.

Registration Options

Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts $279

  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD + $140
    • Additional Live Access + $75 per person
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Flood – Understanding the Basics

Civil money penalties continued to be assessed for violations of the Flood Disaster Protection Act (FDPA) even though the basic regulatory requirements have remained the same for a number of years. Bottom line, adequate flood insurance is required to be in place when a MIRE (Make, Increase, Renew, or Extent) event occurs and the structure securing the loan is in a special flood hazard area. And on top of that, if the borrowers drop their flood insurance your institution must force place in a timely manner.

The components of an effective flood compliance management program include timely ordering of the determination; action steps when collateral is in a special flood hazard area; fulfilling notice requirements; and evaluating flood policies. Join us as we discuss the requirements of the FDPA so that you can ensure there are no leaks in your institution’s flood compliance program!

Covered Topics

  • Understand critical elements in the flood determination process
  • Calculate the minimum amount of flood insurance required
  • Explain the differences between an NFIP versus a private flood policy
  • Appropriately review a private flood policy
  • Recognize timing requirements for force placing flood insurance
  • Watch for potential flood issues with third-party service providers
  • Implement monitoring and tracking tools to aid with fulfilling compliance responsibilities

Who Should Attend
This informative session is designed for lenders, loan processors, lending staff, compliance officers, risk officers, and trainers.

Instructor Bio
Molly Stull began her banking career on the teller line while working on her undergraduate degree and has continued working in the financial industry ever since. Some of her experience includes roles in operations, business resumption planning, consumer compliance, and conducting audits. Her favorite role is ensuring that her audience, whether on the sports field or in the financial industry, understands the “why” behind the rule. Her wealth of financial knowledge and her numerous years of experience enable her to relate the material to the audience.

Registration Options

Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts $279

Available Upgrades:

  • 12 Months OnDemand Playback $110
  • 12 Months OnDemand Playback + CD $140
  • Additional Live Access $75 per person
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CRA – Review and Update

It has been years since the federal bank regulatory agencies have overhauled the Community Reinvestment Act (CRA) regulations. Right now, major revisions are unfolding, but in awkward manner. This program provides a review of the existing CRA rules, the FDIC’s proposed rule, the OCC’s final rule, and an explanation of the Federal Reserve Board’s Advanced Notice of Proposed Rulemaking.

Covered Topics
This program provides a review of the current, the FDIC’s proposed, the FRB’s advanced proposed, and the OCC final requirements of CRA and its implementing regulations, including:

  • Existing, proposed and revised performance tests, standards, and ratings;
  • Assigned ratings under current, proposed and revised regulations;
  • Assessment area delineation under the current rule and the new facility-based and deposit-based methods;
  • New concepts such as retail deposits, retail lending product lines, and qualifying activities lists;
  • Evaluation concepts such as CRA Evaluation Measures, geographic distribution tests, and borrower distribution tests;
  • Evaluation options under current, proposed and final rules;
  • Current data collection requirements and the expanded requirements under the proposed and final rules;
  • Community Development activities under the current, proposed and revised regulations;
  • The status of “intermediate small banks.” (Will the category continue to exist?);
  • How small is a “small bank” under existing ($1.305 billion), proposed ($500 million) and revised regulations ($600 million);
  • An explanation of the periodic adjustments to the asset-size thresholds used to define “small bank” and “intermediate small bank;”
  • A review of recent redlining cases;
  • A review of the CRA Questions and Answers, exam results and CRA agreements; • Public file requirements;
  • CRA notices;
  • An explanation of how to obtain community development credit for COVID-19-related activities; and
  • The status of the proposed and final revisions to the regulations.

Who Should Attend?
The program is designed for loan officers, compliance officers, CRA officers, loan department staff, bank counsel, and auditors. Whether new to the requirements of the CRA and its regulations or a seasoned veteran, this program provides a comprehensive review of the rapidly changing requirements of the CRA.

Presenter
Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 45 years. In 40 years as a trainer over 150,000 bankers (and many examiners) have participated in Jack’s live seminars and webinars. Holzknecht’s career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he developed loan and deposit form systems and software. He also developed and presented training programs to bankers in 43 states. Holzknecht has been an instructor at compliance schools presented by a number of state bankers associations. As a contractor he developed and delivered compliance training for the FDIC for ten years. He is a Certified Regulatory Compliance Manager and a member of the National Speakers Association.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person
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Lending on Low-Income Housing Tax Credit Projects

Community involvement is at the heart of community banking. Low-Income Housing Tax Credit (LIHTC) projects are a great way to support your local community, grow your earning assets, and earn CRA credits. This session will clearly show you how to participate in these worthwhile programs.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Explain how the LIHTC program works
  • Understand the lending rules under the LIHTC program
  • Distinguish between the 9% and the 4% tax credits
  • Explain how to use the federal tax credits as equity in the project
  • Define the special loan documents that are required for a LIHTC project

WEBINAR DETAILS
Community banks are interested in becoming involved with multi-family affordable housing projects. The most well-known program is the Low-Income Housing Tax Credit (LIHTC) program, where federal tax credits provide the necessary equity capital to make the multi-family affordable housing project financially feasible. Community banks can act as the construction lender, tax credit bridge lender, or even as the tax credit investor. This webinar will explain the LIHTC program from a banker’s perspective and how it can assist an affordable housing project in satisfying your bank’s credit underwriting standards.

WHO SHOULD ATTEND?
This informative session is designed for loan officers, loan operations personnel, compliance personnel, managers, auditors, and others that deal with affordable housing and tax credit loans.

TAKE-AWAY TOOLKIT

  • Loan closing checklist for LIHTC projects
  • PDF copy of the slides
  • Employee training log
  • Interactive quiz

MEET THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP
Elizabeth Fast is a partner with Spencer Fane LLP where she specializes in the representation of financial institutions. Fast is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a master of business administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions.

REGISTRATION OPTIONS

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $320 – Both Live & On-Demand Access + Digital Download
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Opening 30 Types of Deposit Accounts: CIP, Documentation, Procedures and More! Seminar: OnDemand with Live Streaming

Attend the Opening 30 Types of Deposit Accounts: CIP, Documentation, Procedures and More! Seminar from the convenience of your own office via Live Streaming Video as it happens on Thursday, February 10th (9:00 am – 4:00 pm Central Time), or at your own convenience with 6 months of OnDemand playback.

Learn how to open approximately 30 types of legal ownerships. We will cover consumer accounts, business accounts, deceased accounts and nonprofits. We will review the tax reporting, documentation requirements and best practices in our industry. Submit a copy of your signature card, resolutions, and terms and conditions before the program. What you will receive: New Account Handbook and a Deposit Compliance Handbook

Seminar Overview:

  • Single Party
  • Multiple Party-WROS and WOROS
  • Payable On Death/ In Trust For Accounts
  • Power of attorneys
  • Uniform Transfer to Minors Act
  • Qualified Income Trust
  • Formal Trusts—Revocable and Irrevocable
  • Estate Accounts
  • Sole Proprietorships
  • Partnerships
  • Corporations
  • Limited Liability Companies
  • IOLTA
  • Agency
  • Nonprofits
  • And many more

Who Should Attend?
Designed for bank branch employees. Tellers, new account representatives, new member representatives, personal bankers, branch managers, branch operations, deposit compliance, BSA, training.

Presenter
Deborah Crawford is the president of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, deposit regulations, and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.

Registration Option
OnDemand with Live Streaming – $995

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2023 BSA Officer and Staff Annual Update and Review Seminar: OnDemand with Live Streaming

Working with customers to achieve compliance for them and for you. Learn more about the Digital Assets space. There is so much to do in the first quarter and it goes by fast. You will receive a complete to-do checklist about what you need to know and do in the first quarter. This program will take care of your training requirements for 2023 for the BSA Officer.

What You’ll Learn

  • Beneficial ownership Part I final rule
  • Beneficial Ownership Secure System – Part II Proposed Rule
  • Updating your Risk Assessment
  • Training your Board of Directors
  • Writing Your Digital Assets Policy and Risk Assessment
  • SAR Decision Making and Writing of the Narrative
  • Managing Alerts – Consent Orders
  • Managing Advisories
  • Working with IT and Security to get your SAR information
  • CTR Common Errors
  • Know Your Customer – CIP, CDD, and EDD
  • High-Risk Customers and De-Risking
  • OFAC Sanctions on Russia
  • Human Crimes – Elder Fraud, Human Trafficking, Human Smuggling, and Child Exploitation
  • Common hot spots on examinations – Audit Issues

Who Should Attend?
BSA Officers, Compliance Officers, Internal Auditors, any person within the bank who has responsibility for setting BSA policy and procedure.

Presenter
Deborah Crawford is the president of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, deposit regulations, and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.

Registration Option
OnDemand with Live Streaming – $1049

Includes: Access the recording for 12 months.

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3 Day Deposit, BSA and Account Opening Update and Review Seminar: OnDemand with Live Streaming

Attend the 3 Day Deposit, BSA and Account Opening Update and Review Seminar from the convenience of your own office via Live Streaming Video as it happens on February 8th, 9th, and 10th (9:00 am – 4:00 pm Central Time), or at your own convenience with 6 months of OnDemand playback.

On day one, streaming attendees will learn about the regulatory changes affecting the deposit side of your financial institution in 2021. Regulations D, E, CC, DD and other miscellaneous regulatory issues will be covered.

On day two, we will cover all facets of BSA. From the COVID 19 fraud and FinCEN advisories that are keeping us busy with SAR filing requirements. To Currency Transaction rules on businesses that are still pending to the many changes in the transaction monitoring area. Plus, you can only imagine the challenges institutions are having with online account opening and identification processes as we change our Customer Identification Programs to open accounts when we are not face to face. Its going to be a big, busy year with many new types of customer services, fraud and CIP Procedures.

Day three will cover new account procedures and will develop you into the exceptional new account representative that your institution needs or help you write the procedures your institution needs. You will receive a new account manual template that is over 600 pages of tips on how to run Customer Identification Program and Customer Due Diligence on over 40 accounts. Plus you will receive checklists, matrixes and other tools to help you develop your own tailored new account process.

The “3 Day Deposit, BSA and Account Opening Update and Review Seminar OnDemand with Live Streaming” has been approved for 21 CAMS credits. Credits are redeemable for Live attendance only. Users must connect to the streaming individually and enter their name and email for reporting purposes. Accreditation is valid for one year from the date of the event. To receive a certificate, email Streaming@OnCourseLearning.com.

Seminar Overview:
Day 1: 2022 Deposit Regulatory Update and Review – Tuesday, February 8th

  • 10 Hot Spots on Overdraft Programs
  • Where are we on complaint management?
  • What are some key point for developing an online program?
  • Regulation CC Holds
  • Check scams and UCC 3 and 4 facts you need to know
  • Regulation E unauthorized transactions
  • Changing products and Regulation DD requirements
  • What happened to savings accounts and NOW accounts?
  • New Accounts disclosures
  • Recent sanctions and fines and what we can learn
  • Insurance issues and challenges
  • Developing a new account process to accomplish all the federal regulatory requirements
  • CP 2100 and TIN Match Issues
  • Anything new happening at the federal level

Day 2: BSA Officer and Staff Annual Update and Review – Wednesday, February 9th

  • National Defense Authorization Act—BSA Implications for Beneficial Ownership, CTRs, and SARs
  • Managing risk assessments, internal controls, audit, and training
  • Beneficial ownership issues and changes
  • Customer Identification Program and Customer Due Diligence
  • OFAC
  • SAR Reporting and Decision Making
  • Currency Transaction Reporting
  • 314 A and 314 B
  • Funds Transfers and Monetary Instrument Rules
  • COVID 19 Fraud
  • Virtual Currency Issues
  • Geographic issues
  • Cyber Crimes, Elder Fraud, Human Trafficking and Human Smuggling
  • Challenges when you open accounts online

Day 3: Opening 30 Types of Deposit Accounts: CIP, Documentation, Procedures and More! – Thursday, February 10th

  • From Birth to death on 40 accounts
  • Types of identification that are acceptable
  • Issues with the military ID copies
  • Issues with online opening identification images
  • Nonresident alien issues on interest bearing accounts
  • What regulations disclosures go to what type of accounts
  • Writing your procedures, checklists, matrix for your state and your institution
  • Personal Accounts
  • Power of Attorney
  • Agents, Convenience signers, authorized signers
  • Uniform Transfer to Minors Accounts, joint accounts with minors, PODs to minors
  • Social Security and VA Accounts
  • Death and Estates
  • Tricky issues on formal trusts
  • Business Accounts
  • IOLTAs, Agents, 1031 Exchange
  • Nonprofits, charities, and benefit accounts

Training Day Agenda (Subject to Change)

  • 9:00-10:15am – Content followed by a 15 minute break and Q&A
  • 10:30-12:00pm – Content followed by a 45 minute lunch break and Q&A
  • 1:00-2:15pm – Content followed by a 15 minute break and Q&A
  • 2:30-4:00pm – Remaining content and final Q&A

Who Should Attend?
BSA officers and staff, bank management and Board of Directors, deposit compliance officers and support staff, deposit operations, deposit training, personal bankers, customer service representatives, management and deposit staff, deposit operations, deposit compliance, deposit training, customer service representatives, branch managers, personal bankers, and lenders. Virtually anyone at your institution!

Presenter
Deborah Crawford is the president of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, deposit regulations, and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.

Registration Option
OnDemand with Live Streaming – $2495

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608-441-1200

4721 S Biltmore Ln.
Madison, WI 53718

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