Events

How would you score if asked to name the top 10 IT frauds? How is fraud defined in this context anyway? Since cybersecurity threats will likely increase, now is the time to learn the biggest dangers and how to mitigate them.

After This Webinar You’ll Be Able To

  • Determine if any of the top 10 IT frauds apply to your institution
  • Define and describe key strategies and controls to prevent, monitor, and mitigate risks associated with cybercrime and payment fraud
  • Use technology to detect fraudsters in a way that causes the least irritation and rejection among users
  • Develop a plan to address fraud trends in digital payments

Webinar Details
Fraud is defined as wrongful or criminal deception intended to result in financial or personal gain. Another description of fraud is deceit, trickery, or breach of confidence perpetrated for profit or to gain some unfair or dishonest advantage. Financial institutions must always remain alert for fraud in all forms. IT-related fraud is a risk area where senior management and directors must deepen their understanding and appreciate the hazards and potential losses. Experts expect cybersecurity risk and risk related to illicit financial activity to remain elevated. Remote workers and expanded use of digital banking products present additional opportunities for illicit activity and IT fraud. Is your institution prepared?

Who Should Attend?
This session is designed for information security officers, senior management, directors, and anyone responsible for securing accountholder information.

Take-Away Toolkit

  • Payment fraud protection best practices
  • Checklist of 10 must-have defensive measures to address the top 10 IT frauds
  • List of FFIEC recommendations to address IT fraud
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

John Moeller, CLA

John Moeller is a principal at CLA and their IT and cyber practice leader for financial institutions. For over 30 years, Moeller has served the security and technology needs of financial institutions across the country. His experience includes IT governance and compliance, regulatory guidance, implementation of cybersecurity frameworks, and risk assessments. He is passionate about explaining the why behind recommendations and educating boards and senior management on today’s cybersecurity risks.

Moeller is a frequent speaker on relevant cyber security topics to banking industry groups and associations. He holds several professional certifications, including Certified Information Systems Security Professional, Certified Ethical Hacker, and EC Council – Certified Security Analyst.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

Traditional and Roth IRAs are extremely popular methods to save for retirement. This two-part series will cover everything you need to know, with Part 1 focusing on eligibility, contributions, rollovers, and transfer rules. Learn the concepts that impact accountholders and institutions most. Don’t miss these highly informative programs.

After This Webinar You’ll Be Able To:

  • Distinguish traditional and Roth IRA eligibility requirements
  • Examine IRA contributions rules and limits
  • Understand when traditional IRA contributions are tax deductible
  • Discuss the differences between IRA rollovers and IRA transfers
  • Explore the concept of employer plan-to-IRA rollovers
  • Employ several quick reference charts that will be included

Don’t miss out on part 2!

Webinar Details
Whether you are new to the IRA world or looking for an informative comprehensive update or refresher on traditional and Roth IRA rules, this session is for you. Join us for a lively, well-paced program on IRA plan eligibility, contributions, rollovers, and transfer rules. Part 1 of this two-part series will explore the concepts that have the greatest impact on IRA owners and financial organizations. For a more complete training experience, join us again on October 18th for Part 2: Distributions, Taxation, Withholding, & Penalties.

Who Should Attend?
This session will provide valuable information for individuals who deal face-to-face with IRA owners and will provide an excellent opportunity for staff training. It will benefit individuals who have IRA operational, supervisory, or managerial responsibilities, as well as licensed insurance agents and registered representatives.

Take-Away Toolkit

  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Frank LaLoggia – LaLoggia Consulting, Inc.

Frank LaLoggia is the president of LaLoggia Consulting, Inc., Rochester, NY, a pension consulting firm that assists financial organizations with ongoing support in the creation, development, and marketing of their retirement plans offerings.

LaLoggia coordinates and conducts retirement plan seminars and training programs throughout the United States, including in-house IRA, HSA and employer retirement plan training sessions. With over 39 years’ experience in employee benefits, he has assisted many leading financial organizations in the pension and financial services industries. LaLoggia has achieved the designation of Deferred Compensation Specialist through Northeastern University’s Center for Continuing Education and The National Retirement Plans Training Conference.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

Further details will be available 45 days prior to the webinar date.

Don’t miss out on part 1!

Presenter Bio

Frank LaLoggia – LaLoggia Consulting, Inc.

Frank LaLoggia is the president of LaLoggia Consulting, Inc., Rochester, NY, a pension consulting firm that assists financial organizations with ongoing support in the creation, development, and marketing of their retirement plans offerings.

LaLoggia coordinates and conducts retirement plan seminars and training programs throughout the United States, including in-house IRA, HSA, and employer retirement plan training sessions. With over 39 years’ experience in employee benefits, he has assisted many leading financial organizations in the pension and financial services industries. LaLoggia has achieved the designation of Deferred Compensation Specialist through Northeastern University’s Center for Continuing Education and The National Retirement Plans Training Conference.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

If you’ve been looking for a training that’s one-stop shopping for all things related to checks, mobile deposits, and substitute checks, this is it! Don’t miss this comprehensive training by Debbie Crawford, a true operations expert.

After This Webinar You’ll Be Able To:

  • Understand mobile deposit indemnities or who takes the loss on multiple deposits
  • Learn about timeframes for forgeries, alterations, and forged endorsements
  • Realize you don’t have to return checks missing an endorsement
  • Employ error resolution rules on substitute checks
  • Fully comprehend the power of endorsements and why checks should not be stamped for accountholders

Save when you buy the series!

Webinar Details
This must-attend program for frontline and operations staff will teach you about timeframes for fraudulent check claims, substitute check rules, missing endorsements return issues, and mobile deposit regulations. Don’t miss this chance to get your questions answered about these issues and more.

Who Should Attend?
This informative session is designed for deposit operations staff, new accounts staff, deposit compliance personnel, security staff, and trainers.

Take-Away Toolkit

  • Supplement containing all the related regulations
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Deborah Crawford – Gettechnical Inc

Deborah Crawford is the president of Gettechnical Inc., a Florida-based firm, specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.

Crawford specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

Check and debit card fraud can manifest in multiple and creative ways. When fraud occurs, what can be required of the consumer? Who is liable? Do you understand the related UCC and Reg E rules and know which is which in which situation? Learn how to stay in compliance and also protect your institution from loss.

After This Webinar You’ll Be Able To:

  • Distinguish which party is liable for all types of check and debit card fraud
  • Calculate your institution’s liability under the UCC for check fraud
  • Determine your institution’s liability under Reg E depending on whether a debit card or other access device was used
  • Explain what constitutes an unauthorized debit card transaction under Reg E
  • Understand what your institution can and can’t require of an accountholder when investigating check and debit card fraud

Webinar Details
Check fraud and debit card fraud have increased tremendously and with staggering losses to financial institutions. Your institution’s liability will vary depending on the type of transaction, how the fraud occurred, and whether it was a consumer or business account. Was it a forged maker’s signature, a forged endorsement, a counterfeit check, an altered check, an electronically converted check, a fraudulent debit card transaction, a counterfeit debit card, or a card-not-present transaction? The numerous rules under the Uniform Commercial Code and Regulation E are mindboggling. How do you determine which rule applies in your situation? This webinar will explain which law applies in each type of situation involving check fraud and debit card fraud. This webinar will also explain your institution’s liability in these situations and what it can do to protect itself from liability.

Who Should Attend?
This informative session will be useful to deposit operations personnel and managers, tellers, compliance staff, new accounts personnel, security officers, fraud investigators, attorneys, and auditors.

Take-Away Toolkit

  • Summary of the law in each type of fraud situation and which party is liable
  • Easy-to-follow matrix to determine the dollar amount of your institution’s liability for debit card fraud
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Elizabeth Fast JD, CPA – Spencer Fane LLP
Elizabeth Fast is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions. Fast is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

Collectors beware. With increased volume and consumer desperation comes increased risk from the collections function. Understanding recent litigation, the CFPB guidance on “junk” fees, and the sources of common collections mistakes is necessary to successfully manage collections risk. Don’t miss this lively, jam-packed webinar.

After This Webinar You’ll Be Able To:

  • Break down the definition of debt collector under the Fair Debt Collection Practices Act
  • Appreciate recent guidance and court rulings related to “pay to pay” or junk fees
  • Distinguish between allowable collection fees and forbidden fees
  • Perform a collections inventory and risk assessment
  • Maximize recoveries and avoid unnecessary compliance risk in collections

Webinar Details
What collector wouldn’t like to take a payment over the phone or get agreement on an electronic payment? And what institution would turn down the opportunity to charge a fee on a transaction that reduces delinquency? Unfortunately, these two areas of continuing concern for financial institutions are now the source of increasing risk. Recent developments have made it clear there is a storm brewing on both fronts and the limits on the definition of a debt collector under the FDCPA may be under attack, too! These are not easy days for collections or compliance professionals. Complaints, regulatory penalties, and class action litigation continue to negatively impact the ability to collect on delinquent loans. Now the CFPB has issued an advisory opinion affirming that federal law often prohibits debt collectors from charging “pay-to-pay” fees under the FDCPA and other federal rules. These charges, commonly described by debt collectors as “convenience fees”, are imposed on borrowers who want to make a payment in a particular way, such as online or by phone. Unfortunately, recent class action litigation has also scored a direct hit on so-called “junk fees.”

An effective collection process must include sound methods for communicating with borrowers, resolving the delinquency, recovering collateral on defaulted loans, and doing all of this while complying with an increasing variety of state and federal laws, rules, and regulations. Join collections veteran and regulatory compliance attorney, David Reed, as he details the steps to fully comply with recent guidance, while still maintaining an effective collections function.

Who Should Attend?
This session is designed for executives, internal auditors, lending staff, collections managers, collectors, compliance officers, and anyone involved in the collections and payment process.

Take-Away Toolkit

  • Regulatory guidance
  • Sample collections inventory
  • Sample collections risk assessment
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

David A. Reed, JD — Reed & Jolly, PLLC
Attorney, author, consultant, and nationally recognized trainer David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.

A former trial attorney and vice president and general counsel of a large regional financial institution, Reed is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

Now what? A borrower passed away, but still owes money to your institution. What are the chances of collecting? How do you go about it — compliantly? Is setoff an option? What about relatives or joint accounts? Don’t miss this jampacked webinar with the answers to all your questions.

After This Webinar You’ll Be Able To:

  • Take the proper steps when a probate estate is opened
  • Handle cases where a probate estate is never opened
  • Determine when the deceased’s relatives and other parties can be held liable for loan repayment
  • Identify situations when death of a co-borrower can constitute a loan default
  • Exercise your institution’s right of setoff against the deceased’s deposit accounts
  • Explain the special rules for home mortgage loans when a borrower dies

Webinar Details
It’s bound to happen. One of your borrowers dies still owing on a loan or other obligation. In this situation, you must act swiftly to increase the chances of collecting on the loan and to avoid liability. What should you do? This webinar will explain the proper procedures and processes your institution should follow when a borrower dies owing on a loan or other obligation to your institution, including the special procedures under the mortgage servicing rules regarding home loans.

Take-Away Toolkit

  • Sample procedures for handling and collecting loans of deceased borrowers
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Elizabeth Fast JD, CPA — Spencer Fane LLP
Elizabeth Fast is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions. Fast is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

This primer on cryptocurrency will identify issues that your institution should be ready to address as accountholders’ activities expand. This fact-filled webinar will unpack guidance, risks, and red flags.

After This Webinar You’ll Be Able To:

  • Understand how payment for goods and services has evolved
  • Define common crypto-related terms
  • Identify key players and roles within the cryptocurrency industry
  • Explain how virtual currency is acquired
  • Recognize common cryptocurrency scams
  • Use agency-issued guidance to develop policies and procedures
  • Manage risks when paying with cryptocurrency
  • Discuss recent cryptocurrency fraud cases
  • Detect virtual currency red flags defined by FinCEN and FATF

Webinar Details
Cryptocurrency activities are becoming a widely accepted payment method and investment tool. Does your institution understand basic industry terms, definitions, roles, and risks? Can your employees identify possible cryptocurrency red flags? Have your policies and procedures been updated to reflect this medium of exchange and agency-issued guidance? This webinar will explain common cryptocurrency industry terminology, expound on various roles within the industry, identify potential red flags and risks, and address ways accountholders can acquire and sell cryptocurrency.

As this type of currency continues to evolve, the financial industry is starting to enter this payment world by offering cryptocurrency safekeeping and custodial services. While your institution may not be ready to enter the market at this level, are you prepared to underwrite a loan in which your applicant is receiving cryptocurrency payments or have assets that are predominately held in cryptocurrency? Join us to learn the current regulatory guidance and expectations, as well as lessons learned from recently identified fraud cases.

Who Should Attend?
This informative session is designed for compliance officers, BSA officers, trainers, and all staff that desire to expand their cryptocurrency knowledge.

Take-Away Toolkit

  • Crypto lingo definitions
  • Virtual assets red flag indicators of money laundering and terrorist financing
  • Cryptocurrency resources
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Molly Stull – Brode Consulting Services, Inc.
Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, branch mergers, charter changes, name changes, etc. Stull has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners. Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Molly holds a bachelor’s from the University of Akron and an MBA from Ashland University.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

Regardless of their decline, knowing how to handle checks is as important as ever! This sample-filled webinar will give you the scoop on check holds and funds availability for numerous circumstances. Be sure to bring your questions!

After This Webinar You’ll Be Able To:

  • Place holds for exceptions, new accounts, treasury checks, cashier’s checks, etc.
  • Know how to make the decision to place a hold
  • Decide which hold to use

Webinar Details
This energetic program will fulfill the annual training requirement on Regulation CC. It will cover the Reg CC definitions, holds, and policy for your institution. This practical training will include many examples and scenarios for easy reference and teach you how to count days and make hold decisions.

Who Should Attend?
This informative session is designed for staff involved in the frontline, new accounts, deposit operations, deposit compliance, and training.

Take-Away Toolkit

  • Regulation CC training handbook
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Deborah Crawford – Gettechnical Inc
Deborah Crawford is the president of Gettechnical Inc., a Florida-based firm, specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.

Crawford specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

Are you a CECL planner or procrastinator? With the initial, perceived complexity and a global pandemic intervening, many financial institutions put off CECL implementation. But with a deadline of January 1, 2023, it’s time to move the process along! Join us to learn how to prepare the initial CECL calculations, so you’ll be able to analyze the expected impact on your organization.

After This Webinar You’ll Be Able To:

  • Create a roadmap for starting CECL preparation for late adopters
  • Use the provided resources for basic CECL implementation
  • Know how financial institutions that have adopted CECL have been impacted
  • Understand regulatory expectations for implementing CECL
  • Discuss the impact of CECL adoption with your board

Webinar Details
CECL was first introduced in 2016. It is a significant change to loan loss reserve calculations and initially was seen as an overly complex rule that would potentially have a substantial impact on many financial institutions. Originally scheduled for implementation in January 2020, the deadline is now January 1, 2023 — and further delays are unlikely.

This webinar will provide a simple roadmap for implementing CECL, including a review of available resources to get started. You’ll discover how CECL has impacted early adopters. You’ll also learn the regulators’ expectations for the implementation and use of CECL, including how regulators are preparing to examine for CECL compliance.

Who Should Attend?
This informative session is designed for members of senior management that seek a high-level understanding of CECL today. It will also provide practical tips for staff responsible for managing CECL.

Take-Away Toolkit

  • List of CECL resources that have been reviewed for current, accurate, and usable content
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Bob Viering – RiverPointUSA LLC
Bob Viering brings over 35 years of banking experience to RiverPointUSA, where he concentrates on management and board planning activities, such as strategic, capital, and succession planning, de novo bank formation, assisting with managing regulatory agreements, loan review, and credit process assessment. He has served as a bank director and was an independent member of a bank’s audit committee.

Prior to becoming a consultant, Viering was a de novo bank organizer responsible for all regulatory filings, planning, recruiting, and also serving as CEO. He has been an advisor for other de novo bank formations. Earlier in his career, Viering held various management positions with large and regional banks, including market president and regional credit officer. In addition, he has managed deposit and loan operations groups and was a lender to local, regional, and international businesses. He has also served as a board member of state and national trade associations.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download