• Home
  • Education
  • News and Resources
  • Advocacy
  • Associate Members
  • Contact
  • Search
  • Menu Menu

Tag Archive for: Operations

Events

Human Resources, Operations, Webinar

ACH Basics for Operations Staff

ACH operations are a vital, overarching part of the banking world. Accountholders take for granted that their transactions will be handled accurately and seamlessly, so it’s important to know the fundamentals and where to find answers. Can you answer basic questions? Do you understand how the system works? What about the relevant forms? This webinar is the ticket to getting on board with your ACH education.

After This Webinar You’ll Be Able To:

  • Familiarize yourself with the 2023 Nacha Operating Rules & Guidelines
  • Compare ACH to other payments systems
  • Outline the participants in the ACH network
  • Define the different transaction types
  • Explain the exception handling process

Webinar Details

Whether you are new to ACH processing or provide support to the ACH manager, it’s important to get the ACH basics down pat! This webinar will provide an overview of all things ACH from the operations perspective, including network participants, transaction flow, and the exception handling process. Join us to up your game and ensure your ACH knowledge is up to snuff!
This course is eligible for 1.8 AAP/APRP credits.

Who Should Attend?
This informative session is ideal for ACH operations staff and their support staff, AAP candidates, and IT personnel.

Take-Away Toolkit

  • Sample ACH authorization and stop payment forms
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter

Michele Barlow, AAP, NCP – Macha/PAR
Michele Barlow is the Senior Vice President at Macha/PAR (Everything Payments, Everywhere), with offices in Wisconsin and Maryland. Before joining the Macha team in 2009, Barlow spent several years as a corporate trainer in the financial industry. She is responsible for development and execution of association training and certification programs, conference planning, and member service. Barlow is a past member of NACHA’s Blue Ribbon Panel and currently serves on the APRP Oversight Panel, the Payments Institute Board of Regents, and Nacha’s LMS Editorial Board. She is active on other national committees, and a frequent speaker at industry events. She obtained her AAP certification in 2010, her NCP in 2011, and became an NCP Certified Trainer in 2012. Barlow holds a bachelor’s from the University of Wisconsin.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
March 31, 2023/by Katie Reiser
https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg 0 0 Katie Reiser https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg Katie Reiser2023-03-31 11:00:502023-03-31 11:00:50ACH Basics for Operations Staff
Compliance, Frontline Retail, Internal Audit, Operations, Security, Senior Management, Webinar

Managing Faster Payments Risk & Fraud

The world seems to be continually spinning faster — and it’s taking the financial services industry with it. Take this opportunity to learn how to recognize, evaluate, and avoid the risk and fraud attendant to faster payments. The danger zones, risks, and fraud are real. This dynamic webinar will provide the expert insight you need.

After This Webinar You’ll Be Able To:

  • Identify the risk associated with faster payments
  • Implement controls for faster payments
  • Understand the rules governing various faster payments networks
  • Identify OFAC requirements for faster payments
  • Distinguish between different faster payments networks

Webinar Details
All payments have risk and a potential for loss due to risk mismanagement and fraud! With payments moving faster than ever before along the RTP network, the FedNow Service, and other avenues, how have those risks evolved or changed? Are there new danger zones? Are there new ways to address this risk? Will faster payments equal faster fraud? Will fraud increase with the release of a faster solution? Learn the answers to these questions and more while building a risk-management program for a faster payment solution.

Who Should Attend?
This session is best suited for directors, managers, compliance officers, and operations personnel.

Take-Away Toolkit

  • CFPB’s Electronic Fund Transfers FAQs
  • OFAC’s Sanctions Compliance Guidance for Instant Payment Systems
  • Nacha’s 9/22/22 Risk Management Framework
  • RTP Rules Interpretation, Fraud Reporting, and Acting on Alerts
  • FedNow fraud resource links
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter
Kevin Olsen, AAP, NCP, APRP, CHPC – Pidgin/Payments Professor

For most of the past two decades Kevin Olsen has been managing the development and delivery of education services, including in-person, web conferences, and webcasts. Olsen creates programs, presentations, and articles designed to orient and educate financial professionals on electronic payment topics. As the “Payments Professor,” he brings enthusiasm and motivation to presentations. He views the world as a classroom, which is exemplified in the “edutainment” ed-u-tain-mint (noun: when education is motivating, informative, and fun) style of training he uses to educate and inform all on the latest developments and trends in the fascinating world of electronic payments.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
March 31, 2023/by Katie Reiser
https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg 0 0 Katie Reiser https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg Katie Reiser2023-03-31 10:49:412023-03-31 10:49:41Managing Faster Payments Risk & Fraud
BSA/AML, Compliance, Frontline Retail, Marketing / Sales, Operations, Security, Webinar

High-Risk Accountholders & Services

There is a list of high-risk customers and services in the BSA exam manual. Are you familiar with it? Do you understand how they impact your anti-money laundering program and how to mitigate the risks? Learn about the additional due diligence that is required.

Webinar Highlights

  • Nonresident aliens and foreign individuals (NRA)
  • Politically exposed persons (PEP)
  • Embassy and foreign consulate accounts
  • Nonbank financial institutions and MSBs
  • Professional service providers
  • Nongovernmental organizations and charities
  • Cash intensive businesses
  • Cannabis-related businesses
  • Private ATMs
  • Virtual asset service providers
  • Third-party payment processors (TPPPs)

Who Should Attend?
This webinar is designed for BSA officers, BSA coordinators, compliance officers, and security officers.

Take-Away Toolkit

  • FFIEC’s BSA/AML Examination Manual
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presenter

Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm, specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.

Crawford specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.

Registration Options

  • Live $279
  • On-Demand $2979
  • Live + On-Demand $379
March 31, 2023/by Katie Reiser
https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg 0 0 Katie Reiser https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg Katie Reiser2023-03-31 10:47:012023-03-31 10:47:01High-Risk Accountholders & Services
Compliance, Frontline Retail, Webinar

Safe Deposit Issues: Drilling, Unpaid Rent, Death, & Unclaimed Property

What could go wrong? Safe deposit box rental and use are predictable, right? Not so! From delinquent rent, to joint ownership, to escheatment and death of an owner, proper handling of safe deposit boxes is hardly banal. Learn the ins and outs of this often-overlooked area.

After This Webinar You’ll Be Able To:

  • Understand your institution’s safe deposit box obligations and responsibilities
  • Implement proper procedures to grant access to a safe deposit box
  • Handle delinquent rent
  • Manage the death of a joint or sole owner
  • Properly escheat safe deposit box contents to the state

Webinar Details
Safe deposit boxes are an important service. They provide additional revenue and enhance accountholder relationships. But safe deposit box operations are unique and sometimes mysterious. Inappropriately handling a safe deposit box can result in unforeseen liability to your institution of tremendous proportions. This webinar will cover everything you need to know to properly handle safe deposit boxes, including the rental agreement, collecting rent, drilling the box, and escheatment of box contents to the state.

Who Should Attend?
This informative session is designed for all staff involved with safe deposit boxes, including officers, service representatives, operations personnel, compliance officers, auditors, attorneys, and managers.

Take-Away Toolkit

  • Checklist of items that should be included in a safe deposit box policy
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presenter
Elizabeth Fast, JD, CPA — Spencer Fane LLP

Elizabeth Fast is a partner with Spencer Fane LLP where she specializes in the representation of financial institutions. Fast is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
March 31, 2023/by Katie Reiser
https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg 0 0 Katie Reiser https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg Katie Reiser2023-03-31 10:46:112023-03-31 10:46:11Safe Deposit Issues: Drilling, Unpaid Rent, Death, & Unclaimed Property
Compliance, Frontline Retail, Operations, Webinar

Minor Accounts Options & Transactions

Do you have major questions about minor accounts? Do you know when and whether the minor can access the account? What are the different account types? How are BSA and CIP woven into the process? What if the minor dies? Join us to learn the answer to these questions and best practices on minor accounts.

After This Webinar You’ll Be Able To:

  • Differentiate account types for minors
  • Understand how Uniform Transfers to Minors Act accounts operate
  • Describe the requirements for setting up representative payee accounts involving minors
  • Explain how the Bank Secrecy Act customer identification requirements apply to minors
  • Determine whether minors have access to an account and how that may be achieved

Webinar Details
There are so many questions regarding minor accounts. Who can set one up? When are minors allowed to transact or prohibited from transacting? What about issuing ATM cards, debit cards, or checks? This webinar will explore the different types of minor accounts – UTMAs, informal or Totten trusts, accounts for minors with income from sports or entertainment, and more. In addition, it will tackle some of the stickier issues, such as whether to allow or require an adult as a joint accountholder, who has authority over a UTMA when a custodian dies, considerations for issuing access devices (cards and other EFT services), and what happens if the minor dies.

Who Should Attend?
This informative session is designed for new account representatives, tellers, branch managers, call center representatives, compliance staff, and auditors.

Take-Away Toolkit

  • Internet resource list
  • Sample procedures for minor accounts
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter
Mary-Lou Heighes – Compliance Plus, Inc.

Mary-Lou Heighes is president and founder of Compliance Plus, Inc., which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Heighes has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country.

Involved with financial institutions since 1989, Heighes has over 30 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
March 31, 2023/by Katie Reiser
https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg 0 0 Katie Reiser https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg Katie Reiser2023-03-31 10:45:412023-03-31 10:45:41Minor Accounts Options & Transactions
Compliance, Frontline Retail, Lending, Operations, Webinar

Effective Management of Credit Report Disputes

Fully 70% of consumer complaints to the CFPB revolve around credit reporting! Noncompliance with FCRA can domino into lapses in ECOA compliance — which is simply inviting action by the CFPB. From automated disputes to direct disputes and all the gray areas in between, this session will provide a commonsense approach to FCRA dispute compliance and management.

After This Webinar You’ll Be Able To:

  • Appreciate the increasing credit reporting compliance risks
  • Maximize the credit reporting dispute process
  • Examine the optimal alignment for dispute management
  • Understand the critical steps in responding to credit report disputes
  • Create a plan for effective dispute management
  • Identify and avoid common compliance landmines

Webinar Details

The issue of managing credit reporting disputes is growing.  In the most recent Consumer Financial Protection Bureau (CFPB) statistics, credit reporting accounted for over 70% of consumer complaints!  It is receiving added attention from both examiners and consumer protection attorneys.  In fact, the CFPB has linked credit reporting irregularities with lapses in Equal Credit Opportunity Act compliance and has promised swift action.  From policies and procedures to quality assurance and organizational charts, this essential function impacts every financial institution and there are some basic steps you can take to increase efficiency, reduce risks, and calm your compliance nerves.

This webinar will focus on the unique operational and compliance challenges posed by credit reporting disputes.  Join credit reporting veteran David Reed as he cuts through the regulatory web and shares a clean and manageable credit reporting process for your institution

Who Should Attend?
This informative session is designed for senior executives, managers, compliance staff, lending staff, collections managers, frontline managers, internal auditors, and anyone involved with credit reporting.

Take-Away Toolkit

  • Sample credit report dispute resolution procedures
  • Sample credit report dispute response letters
  • FCRA examination guidance
  • Sample FCRA policy
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presenter
David A. Reed, JD — Reed & Jolly, PLLC

Attorney, author, consultant, and nationally recognized trainer, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.

A former trial attorney and vice president and general counsel of a large regional financial institution, Reed is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
March 3, 2023/by Katie Reiser
https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg 0 0 Katie Reiser https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg Katie Reiser2023-03-03 15:29:292023-03-03 15:29:29Effective Management of Credit Report Disputes
Compliance, Frontline Retail, Operations, Webinar

Check Returns: Past the Point of Redemption

You’re smiling at an approaching accountholder with a check in their hand. Your smile freezes when you realize it’s an NSF situation and they are holding a returned check. Do you know what to do next? What if it’s past the point of redemption? Could fraud be involved? Join this webinar to learn how to handle such situations confidently and compliantly.

After This Webinar You’ll Be Able To:

  • Determine the timeframes for returns, adjustments, and breach-of-warranty check claims
  • Identify the warranties that a depository institution makes to a paying institution
  • Determine the appropriate action to take when a check is past the point of return for various scenarios

Webinar Details
Stop! You can’t return that! Though sometimes abused, checks have a limited return timeframe. There is not an extended return window for fraudulent checks or other exception items. So, what do you do if a check is past the point of return? Join us to learn how to handle exception items after the return window has passed. This webinar will define the timeframe for returns and certain adjustment types. It will also look at how the Uniform Commercial Code (UCC) warranties come into play, including the warranties that a depository financial institution makes to a paying financial institution and how the breach-of-warranty process works. It will also work through fraudulent check scenarios to determine if a check can be returned or adjusted, or if a breach-of-warranty claim can be filed.

Who Should Attend?
This informative session is designed for check exception personnel.

Take-Away Toolkit

  • Check return code list
  • Check exception guide
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presenter
Marcy Cauthon, AAP, APRP, NCP – EPCOR

Marcy Cauthon joined EPCOR in 2011. She is the senior director of On-Demand Services and is responsible for the National Check Payments Certification Prep Program. She has 26 years’ experience in the financial industry, including financial institution operations. Cauthon obtained her AAP and NCP accreditations in 2011 and the APRP accreditation in 2018. She represents the EPCOR membership on the ECCHO Operations Committee, NCP Editorial Board, and Nacha’s Payments Innovation Alliance.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
March 3, 2023/by Katie Reiser
https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg 0 0 Katie Reiser https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg Katie Reiser2023-03-03 15:28:512023-03-03 15:28:51Check Returns: Past the Point of Redemption
BSA/AML, Compliance, Frontline Retail, Lending, Marketing / Sales, Operations, Security, Senior Management, Webinar

Cannabis Banking: Hemp, MRBs, & CBD Business Update

The cannabis industry is flourishing. Banking these thriving businesses could be good for your institution, but are there remaining questions or concerns? This webinar will take the stigma out of banking cannabis-related businesses. It will provide best practices and sample policy to enable you to prepare your own policies and procedures.

After This Webinar You’ll Be Able To:

  • Differentiate marijuana-related, hemp-related, and CBD businesses
  • Explain federal regulations to your board and management team to support their decisions about banking cannabis-related businesses
  • Understand FinCEN’s guidance for conducting due diligence for cannabis-related businesses
  • Ask the right questions at account opening to avoid “discovering” a cannabis business after the fact
  • Update your BSA compliance program, including risk assessment, monitoring procedures, and training
  • Address concerns lenders have regarding the unique nature of collateral for cannabis-related businesses

Webinar Details
Although marijuana remains a Schedule I substance federally, 39 states have now legalized either medical marijuana, recreational marijuana, or both – and even more states are poised to pass legislation. This has opened an entirely new, booming industry, packed with businesses who need deposit accounts, loans, and other financial products.

Could a cannabis business open an account or borrow from your financial institution? Or does confusion remain regarding the difference between marijuana- and hemp-related laws? Where do you start? What are the risks? What due diligence is required? What about all the cash transactions, CTRs, and SARs? What reporting is expected? This timely session will address these questions, differentiate between marijuana-related and hemp-related laws, and map out the landmines. Learn the facts so you can make an informed decision about whether to serve these businesses.

Who Should Attend?
This informative session is designed for branch managers, loan managers, BSA officers, compliance officers, and senior management.

Take-Away Toolkit

  • Sample policy for banking cannabis-related businesses
  • Sample due diligence worksheets
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presenter
Dawn Kincaid — Brode Consulting Services Inc

Dawn Kincaid began her banking career while attending The Ohio State University. She has over 20 years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently, Kincaid served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized implementation of new products and services. Kincaid has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits and exams, and presented for numerous state associations.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
March 3, 2023/by Katie Reiser
https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg 0 0 Katie Reiser https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg Katie Reiser2023-03-03 15:26:332023-03-03 15:26:33Cannabis Banking: Hemp, MRBs, & CBD Business Update
Compliance, Frontline Retail, Marketing / Sales, Operations, Security, Senior Management, Webinar

Cryptocurrency Regulatory Expectations & Guidance

Does your institution provide cryptocurrency services? Even if you don’t, you need to understand the attendant regulations to deal with accountholders that have embraced it. Every financial institution needs to understand the agency-issued guidance, red flags, and potential for fraud. Now is the time to learn more.

After This Webinar You’ll Be Able To:

  • Understand crypto-asset risks to financial institutions
  • Identify potential red flags and risks with cryptocurrency
  • Explain related regulatory expectations and guidance
  • Define common cryptocurrency industry terminology
  • Recognize crypto asset-related frauds and scams

Webinar Details

Even if your institution is not planning to actively participate in cryptocurrency, you should be aware of the expectations when banking an accountholder that has embraced the distributed ledger technology. Cryptocurrency activity is conducted by millions of Americans, and financial institutions must understand the risks and red flags. The regulatory agencies have issued guidance explaining their expectations.  Do your policies and procedures address these expectations? Have you implemented gates and guardrails to control risk? As the digital asset world continues to evolve, it is critical that your institution understands regulatory expectations and is ready to handle accountholders that engage in cryptocurrency activity. This program will explain current crypto asset-related frauds and scams and red flags to help protect your accountholder’s assets.

Who Should Attend?
This informative session is designed for compliance officers, BSA officers, managers, trainers, and all staff that want to understand the current regulatory expectations and guidance regarding cryptocurrency and digital assets.

Take-Away Toolkit

  • Sample due diligence questions
  • Crypto lingo terms and definitions
  • Detailed regulatory reference list
  • Virtual asset red flag indicators of money laundering and terrorist financing
  • Crypto asset-related risk chart
  • Sample policy language
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presenter
Molly Stull — Brode Consulting Services, Inc.

Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, branch mergers, charter changes, name changes, etc. Stull has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners. Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Stull holds a bachelor’s from the University of Akron and an MBA from Ashland University

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
March 3, 2023/by Katie Reiser
https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg 0 0 Katie Reiser https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg Katie Reiser2023-03-03 15:00:542023-03-03 15:00:54Cryptocurrency Regulatory Expectations & Guidance
Compliance, Frontline Retail, IRAs, Marketing / Sales, Operations, Security, Senior Management, Webinar

Opening Accounts Online: CIP, CDD, Documentation, & Beneficial Ownership

Online account opening is here to stay. A cascade of regulations apply, including BSA, CIP, CDD, E-SIGN, beneficial ownership, and more. Would you be able to identify a red flag? Are you adept at wading through the documentation? If all this seems like paddling upstream, this webinar will bring smooth sailing.

After This Webinar You’ll Be Able To:

  • Explain and implement the E-SIGN consent process to open accounts online
  • Understand which deposit regulations are related to E-SIGN and have compliance provisions
  • Use the most-recent BSA guidance to satisfy CIP due diligence requirements
  • Define and identify acceptable documents to open accounts and incorporate risk mitigation into the new account process
  • Document the requirements for accounts subject to beneficial ownership

Webinar Details

Compliance with E-SIGN requirements is one piece of the puzzle to opening accounts online, while knowing the “true identity” of the customer for BSA and CIP completes the process. What additional “out of wallet” questions should be asked when accounts are opened online? How does electronic account opening impact the BSA risk assessment process? Learn about the additional controls needed to protect your financial institution and red flags for reporting suspicious activity. Important requirements will be covered, including:

  • CIP required documentation and “reasonable belief” of the identity of the customer
  • Risk-mitigation strategies
  • Beneficial ownership criteria and documentation

Who Should Attend?
This informative session will ensure compliance with e-banking and is designed for compliance officers, risk managers, operations managers, business development managers, and others responsible for managing online banking, E-SIGN compliance, e-statements, and e-disclosures.

Take-Away Toolkit

  • Current exam procedures and resources for online banking
  • E-SIGN checklist and answers to common questions
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter
Susan Costonis, CRCM – Compliance Training & Consulting for Financial Institutions

Susan Costonis is a compliance consultant and trainer who began her career in 1978. She specializes in compliance management along with deposit and lending regulatory training. Costonis has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Costonis has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real-life examples.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
March 3, 2023/by Katie Reiser
https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg 0 0 Katie Reiser https://www.wisbank.com/wp-content/uploads/2021/09/Wisconsin-Bankers-Association-logo.svg Katie Reiser2023-03-03 08:27:022023-03-03 08:27:02Opening Accounts Online: CIP, CDD, Documentation, & Beneficial Ownership
Page 1 of 41234

Categories

  • Advocacy
  • Community
  • Compliance
  • Credit Unions
  • Education
  • Member News
  • News
  • Products
  • Resources
  • Uncategorized

Recent Posts

  • Nelson Celebrates 30 Years at National Exchange Bank & Trust
  • Bakalars to Retire
  • PWSB Mortgage Lenders Receive the Five Star Mortgage Professional Award
  • Executive Letter: Wisconsin Supreme Court Upholds Priority of Secured Creditor Under Receivership Rules
  • Peshtigo National Bank Announces Promotions

Archives

  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • December 2020
  • November 2020
  • October 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • May 2019
  • April 2019
  • March 2019
  • November 2018
  • September 2018
  • August 2018
  • June 2018
  • April 2018
  • March 2018
  • January 2018
  • November 2017
  • October 2017
  • September 2017
  • May 2017
  • April 2017
  • December 2016
  • November 2016
  • August 2016
WBA logo
  • About
  • Community
  • Subsidiaries
  • Staff

questions@wisbank.com

608-441-1200

4721 S Biltmore Ln.
Madison, WI 53718

Get our Newsletter!
Subscribe

© 2023 Wisconsin Bankers Association. All rights reserved. | Website Design by Bizzy Bizzy
Scroll to top

This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.

OKLearn more×

Cookie and Privacy Settings



How we use cookies

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, refusing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.

We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.

We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.

Other external services

We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.

Google Webfont Settings:

Google Map Settings:

Google reCaptcha Settings:

Vimeo and Youtube video embeds:

Privacy Policy

You can read about our cookies and privacy settings in detail on our Privacy Policy Page.

Terms of Use
Accept settingsHide notification only

Subscribe

* indicates required








Membership