Events

The 2023 WBA Security Officer Workshop will be offered in a hybrid format this year. You have the option to attend in person at Glacier Canyon Lodge in Wisconsin Dells or attend virtually via livestream.

Bank Security Officers are responsible for supervising the security program which must address five broad areas: physical security, personnel security, information security, crime prevention and detection, and investigations. This is changing!

Banking has evolved into using more technology for customer interaction which is changing the interpretation of the Security Officer role as well as their focus on bank security.

New questions are constantly cropping up: How are new machines affecting your branch layout and the overall safety of your people? How are personal devices affecting your front line staff’s interactions with customers? Although security is the main focus, what other duties should a security officer be familiar with?

Join us for this full day session that delves into the Security Officer role in modern banking.

Who Should Attend:
This full day workshop is for anyone that is responsible for or interested in Bank Security, including but not limited too Security Officers, Cashiers, Training Officers, Branch Managers, HR Managers, Compliance Officers or anyone that is face to face with customers on a daily basis.

Registration:
The registration fee of $175 includes program registration, instruction and materials, refreshment breaks and lunch for those on-sight. A recording will also be avalible once this session has offically ended.

Refund Policy:
A refund, less a $25 administrative fee, is provided for cancellations requested on or before March 17th.

A violent bank robbery has left someone hurt or killed. Law enforcement and medical personnel have taken control of your banking office. Management wants to know what you are doing to contain the situation. What does the Security Officer say to the press, family, or the public? This session will familiarize you with the steps you should take after such an incident occurs. This illuminating program will provide you with valuable information on how to handle this most difficult situation.

What You’ll Learn

  • Learn how to “Harden the Target!”
  • Know how to get your bank back to work!
  • The steps to take immediately after a robbery to comfort staff.
  • The aftermath of a robbery may cause mental problems for staff to know the warning signs!
  • Review the factors that will help prevent a robbery before it happens
  • Know how to work with law enforcement in a crisis situation.

Who Should Attend
Anyone of your staff who will be involved with a bank robbery event.

Instructor Bio
Arvin is a natioClar nally known instructor in security, police operations, and economic crime. He has been a speaker for many organizations, corporations, and trade groups, and has conducted security evaluations and assessments of financial institutions throughout the United States. His nearly 40 years of experience in the fields of risk assessment and analysis in the financial services industry and premises security and safety issues includes: evaluating the level of appropriate safety and security, professional investigation services, violent criminal acts, security survey and analysis, accident investigation, the investigation of fraud and financial crime, and the design of security systems for financial institutions.

Prior to joining Thompson Consulting Group, Arvin served with the Cleveland Police Department for over 29 years, where he served as a detective in the Financial Crimes Unit. Clar was responsible for the investigations of thousands of financial crime cases and prepared and presented these cases for state and federal prosecution.

Clar’s additional experience includes over 35 years of lecturing at the college-level on courses of Criminal Justice, Criminology, and Criminal Investigation and over 17 years of serving as a Bank Protection Coordinator for a large, regional bank where he oversaw the safety and investigation of fraud issues of 750 banking branches throughout five states.

Mr. Clar has been published in several national magazines regarding security, fraud, and investigations. He has authored training programs for bank robbery and identity theft and has been a featured guest on National Public Radio.

Registration Options

Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts $279

  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + Digital Download + $140
    • 12 Months OnDemand Playback + CD + $140
    • Additional Live Access + $75 per person

Why do robbers choose one location over another? How can robbers be deterred? What life-saving steps should employees take when facing a robbery? All financial institution employees must recognize the risk that exists, and understand that knowledge and quality training are vital to survival.

After This Webinar You’ll Be Able To:

  • Use situational awareness to become safer
  • Recognize vulnerabilities within your habits and environment
  • Distinguish different robbery methods
  • Realize the importance of safe opening procedures
  • Know what steps to take during a robbery
  • Understand which actions to avoid during a robbery
  • Identify habits that endanger
  • Reduce risk

Webinar Details
There have been many changes in our country over the last couple of years. In what seems to be an increasingly violent world, how can we protect ourselves? Despite robbery being one of the most feared crimes for the banking industry, training is often lacking and uninspired. This session will go beyond basic robbery training to focus on prevention and recognizing weaknesses that can cause vulnerability. It will reveal the facts about robbery, address current trends, and provide step-by-step guidelines for effective prevention, safe response, and managing the aftereffects.

Every employee can play a role in prevention, and it is critical that all personnel are prepared and trained in the safest response methods. Attendees will learn various methods used by crooks, how their observations of the event can be valuable, and essential actions to take following a robbery.

Who Should Attend?
This must-attend webinar will benefit all financial institution employees.

Take-Away Toolkit

  • Robber description form
  • Robbery quiz
  • Before, during, and after a robbery checklist
  • Robbery basics and beyond handout material
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presenter
Carol Dodgen – Dodgen Security Consulting, LLC

Carol Dodgen is the owner of Dodgen Security Consulting, LLC. Since 1998, her company has provided services including training, ATM lighting inspections, and security assessments to financial institutions, government entities, and businesses. Previously, Dodgen served as the security training officer for Compass Bank. She earned a Master’s in Criminal Justice and spent several years as an adjunct criminal justice instructor.

Dodgen is a nationally recognized speaker who has provided training for over 150,000 corporate, manufacturing, utility, law enforcement, and security personnel over the past 26 years. She holds a Crime Prevention Designation and provides instruction on crime prevention, workplace violence, and robbery. In 2009, Dodgen was appointed by the governor to the Alabama Security Regulatory Board and served for six years as vice chair.

Registration Options

  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $350 – Both Live & On-Demand Access + Digital Download

Prioritize survival! This video-enhanced webinar should be mandatory training for everyone at your financial institution. Learn how to prevent an active-shooter event, how to behave when one is in progress, and what to do afterward. You can’t afford to miss this important training conducted by a former Special Agent with the Secret Service.

After This Webinar You’ll Be Able To:

  • Understand the FBI’s new definition of an active shooter
  • Refer to OSHA’s General Duty Clause and how it relates to workplace safety
  • Employ four preventative steps to ward off an active shooting event
  • Identify four keys to survival that can save lives if an active shooter attacks your institution
  • Discuss continuity of operations (COOP) for your financial institution

Webinar Details
This timely webinar is taught by a security expert with real-world experience and includes video clips from additional subject matter experts that reinforce learning objectives. You’ll learn information that may save employees’ lives in the event of the unthinkable. The webinar will also provide meaningful preventative steps that might thwart an active-shooter event at your financial institution before it happens. Go beyond “run, hide, fight” and understand how to “react, escape, survive.”

Preparation is crucial. This must-attend session will be presented by one of the few companies that trains businesses how respond to an active shooter, how to recognize the warning signs prior to an event, and how to respond in the aftermath. After years of experience at the highest levels of the U.S. government, the speaker understands the vital importance of active-shooter prevention and best practices for safety and continuity of operations planning (COOP).

Who Should Attend?
All employees at your financial institution.

Take-Away Toolkit

  • Pre- and post-incident checklists
  • Employee training log
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

Presenter Bio
William Gage – Old Dominion Resources Group

William “Bill” Gage is an experienced, award-winning law enforcement professional who returned to local law enforcement in 2013 after a 12-year career as a Special Agent with the Secret Service. While with the Secret Service, Gage received a number of awards for investigative and protective excellence. He has participated in hundreds of protective missions and has done numerous foreign and domestic protective advances for the President, Vice-President, and others, including missions to Iraq and Afghanistan. In addition, he served as the Lead Tactical Advance Agent for multiple National Special Security Events and served as a Team Leader on the elite Counter Assault Team (CAT) focusing on active-shooter response, threat suppression, and planning at the White House and other U.S. government functions and facilities. Gage served on two U.S. Congressional subcommittees related to continuity of operations planning (COOP) for the President and Vice-President.

Gage is an ALERRT-certified active-shooter instructor. He was selected to overhaul the Loudoun County, VA, active-shooter response and protocols and train over 1,000 first responders. Gage holds a bachelor’s from the Virginia Military Institute and master’s from Boston University. He has appeared in/on CNN, C-SPAN, The Washington Post, and several national podcasts. His company, Old Dominion Resources Group, assists companies large and small with assessing and mitigating risks.

Registration Option

  • $245 – OnDemand Access  includes:
    • Unlimited & shareable access starting
      two business days after live stream
    • Available on desktop, mobile & tablet devices 24/7
    • Ability to download webinar video
    • Presenter’s contact info for questions

BACK AGAIN IN 2022: The 2022 Secur-I.T. Conference is now combined with the annual BSA/AML Conference!

The 2022 WBA Secur-I.T. & BSA/AML Conference will be held on September 20-21 at Glacier Canyon Lodge in Wisconsin Dells. The conference will kick off at 8:30 a.m. on Tuesday and adjourn at Noon on Wednesday.

This annual meeting brings together BSA/AML, Operations, Security and Technology banking professionals from all around the state of Wisconsin for education and networking. Attendees will benefit from over 7 hours of presentations from nationally recognized speakers and local professionals; network with more than 125 banking peers; and meet several exhibitors who offer products and services geared to better your bank’s customer experiences, BSA/AML program, security, and technology. You won’t want to miss this great event!

Registration Information

Banker Registration:

The registration fee of $350/attendee includes conference materials, Tuesday refreshments, lunch and reception; and Wednesday breakfast and refreshments. If your bank brings multiple attendees, each person after the first registrant is $300/attendee.

To receive the published discount, you must register everyone at the same time.

Associate Member Registration: 

The registration fee of $450/attendee includes conference materials, Tuesday refreshments, lunch and reception; and Wednesday breakfast and refreshments.

Refund Policy: A refund, less a $25 administrative fee, is provided for cancellations requested on or before Thursday, September 15, 2022.

Exhibitor Registration:

Exhibit Booths are available for $650 for Associate Members and $1,150 for non-Associate Members. Exhibit booth registrations include one attendee. Additional booth attendees can be registered for $250/attendee. Visit the Information for Exhibitors/Sponsors tab for more information.

Unfortunately, it’s not a question of “if,” it’s a question of when and where the next active shooter event will occur. According to the FBI, these incidents have been on an upward trend since 2016. In 2020, we saw a 33% increase from the year before and a 100% increase from 2016. What is your degree of readiness? In this fast-moving session, we will cover the history of these events, current statistics, pre-event planning, and best practices. We will also delve into the active shooter’s mindset, identify commonalities among cases, and reveal how what you observe and report before an incident can often prevent events altogether. Preparation, planning, and training are crucial in prevention and survival. Learn what you must do to protect yourself and your workplace.

Covered Topics

  • Current statistics and trends
  • Examination of recent cases
  • The high cost of complacency
  • Profiles of killers
  • Best practices for prevention and response
  • Is your workplace at risk?
  • Learning to trust instincts
  • Where threats come from
  • Workplace violence continuum
  • Creating a plan
  • Developing situational awareness
  • How to survive
  • Aftermath

Who Should Attend
This webinar is beneficial for anyone who could be involved in an active shooter scenario.

Instructor Bio
Carol Dodgen is the owner of Dodgen Security Consulting. Since 1998, her company has been providing services for businesses, financial institutions, and government entities to include training, ATM lighting inspections, and security assessments. Before forming her company, Dodgen served as the security training officer for Compass Bank. She earned her Master’s Degree in Criminal Justice and spent several years as an adjunct criminal justice instructor. Dodgen is a nationally recognized speaker who has provided training for over 100,000 corporate, manufacturing, utility, law enforcement, and security personnel over the past 26 years. Dodgen earned her CPD (Crime Prevention Designation) and provides instruction on Crime Prevention Through Environmental Design (CPTED), Workplace Violence Prevention and Response, Robbery Prevention and Response, and Personal Safety. Carol has recently produced several video and e-learning training programs.

In 2009, Dodgen was appointed by the Governor to serve on the newly formed Alabama Security Regulatory Board and served for 6 years as vice-chair of this board which regulates the security guard industry in the state.

Registration Options

  • Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
  • Available Upgrades:
    • 12 Months OnDemand Playback + $110
    • 12 Months OnDemand Playback + CD  + $140
    • Additional Live Access + $75 per person

The implementing regulations of the Bank Protection Act require the security officer to report annually to the board on the “implementation, administration, and effectiveness of the security program.” As banks downsize or right-size, danger in the security area increases. Learn how to educate your board on these issues with skill and diplomacy.

This webinar will review best practices relating to training, inspections, and foreseeable events that should be reported to the board. Learn how the annual written report should be prepared, presented, and reported. Security officers and board members will garner valuable resources that can provide statistics, facts, and information to reduce liability.

Many financial institutions are satisfied if regulators don’t take issue with the board report or the security program. However, don’t wait for a lawsuit against the security officer, management, and the board (both jointly and individually) to discover your report was missing key items. Information that could help during litigation is very different than what regulators examine for compliance. Be aware that the report is not just for the board – a much larger audience will review it if something goes wrong.

Attendance certificate provided to self-report CE credits.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:
Report foreseeable events that could bring liability against the board
Identify information that should be reported to the board annually
Present major problems to the board with limited time
Explain why the security officer/risk management department should report to the board in person
Understand what is included in the security function
Keep records that will make board reporting easier

WHO SHOULD ATTEND?
This informative session was designed for auditors, security officers, risk management staff, senior management, and board members responsible for the security function.

TAKE-AWAY TOOLKIT
Sample annual board report
Sample top sheet for board reporting
Special report form
Incident report form
Security tips
Employee training log
Interactive quiz

ABOUT THE PRESENTER – Barry Thompson, CRCM Thompson Consulting Group, LLC
Barry Thompson is an international speaker, trainer, consultant, and writer. He is a security and compliance “guru” for a leading national training organization and regularly presents security conferences for trade groups – he has trained over 51,000 financial professionals.

Barry is recognized worldwide, presenting in Brussels, Belgium to European bankers on internal fraud; at the United Nations on identity theft; and to Japanese bankers on bank security. Barry has worked in the financial services industry for over four decades, and has held the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He has handled over 900 security cases and has been involved with investigations and prosecutions at the federal, state, and local levels. Barry is the author of 101 Security Tips for the Beginning Security Officer and has been interviewed by Newsweek, Computer World, USA Today, and other national publications.

REGISTRATION OPTIONS
Live Webinar Access – $245
On-Demand Access + Digital Download – $245
Both Live & On-Demand Access + Digital Download – $320

Join us for a deep-dive robbery training. After this fast-paced program, staff will know what to do immediately when facing a lone bandit with a gun, a note-passing robber, or a gang takeover of your financial institution. After a robbery the media can be your friend or foe. Your Public Information Officer and staff need to know how to respond to the media in critical situations.

In addition, management must know how to handle post robbery concerns and get staff back to work. Psychocentric factors may develop with some individuals, so it’s important to know the warning signs and the steps required to adjust to the new normal.

Finally, you must “harden the target” after the robbery because criminals will view your location as a weak link. Many financial institutions think it was just their time. In reality, a thief believed that facility was an easy target. Now is the time for a risk assessment and/or vulnerability assessment to determine why you were – or might be – targeted.

Attendance certificate provided to self-report CE credits.

HIGHLIGHTS

Keep your frontline safe
Identify risk factors
“Harden the target”
Pinpoint the one item needed in your security manual
Get your financial institution back to work
Determine whether to use risk assessments versus vulnerability assessments

TAKE-AWAY TOOLKIT

Robbery tips
Robbery checklist
Incident report
Proper employee conduct during and after a robbery
What the robbery packet should contain
Witness list form
Employee training log
Interactive quiz

WHO SHOULD ATTEND?
This informative session is for all staff of every financial institution. If you ever enter an institution’s lobby, this webinar is for you!

ABOUT THE PRESENTER – Barry Thompson, CRCM Thompson Consulting Group, LLC

Barry Thompson is an international speaker, trainer, consultant, and writer. He is a security and compliance “guru” for a leading national training organization and regularly presents security conferences for trade groups – he has trained over 51,000 financial professionals.

Barry is recognized worldwide, presenting in Brussels, Belgium to European bankers on internal fraud; at the United Nations on identity theft; and to Japanese bankers on bank security. Barry has worked in the financial services industry for over four decades, and has held the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He has handled over 900 security cases and has been involved with investigations and prosecutions at the federal, state, and local levels. Barry is the author of 101 Security Tips for the Beginning Security Officer and has been interviewed by Newsweek, Computer World, USA Today, and other national publications.

REGISTRATION OPTIONS:

Live Webinar – $245
Recorded Webinar and Digital Download – $245 plus tax
Live Webinar, Recorded Webinar and Digital Download – $320 plus tax