Writing Effective Credit Memos & Loan Narratives

Credit memos and loan narratives are crucial to the loan committee, loan officers, and underwriters in making strong credit decisions; to loan review officers in understanding a credit being reviewed; and to examiners when reviewing your files. They can also document workout strategies for problem credits. This practical webinar will explain the essentials and even provide sample formats.

• Identify the objectives of a credit memo to know what to include and exclude
• Understand the components of credit analysis, including terms, exposure summary, financial analysis, collateral, etc.
• Define and consider key financial ratios
• Structure a strong summary narrative
• Know what examiners look for in a sensitivity analysis (stress testing)
• Recognize the importance of the succession plan
• Draw clear credit-risk conclusions
• Provide a detailed record of strengths, weaknesses, and mitigants
• Explain the importance of documenting and monitoring loan policy exceptions
• Avoid common examiner criticisms in credit write-ups

The purpose of the credit analysis memorandum (CAM) and loan narrative is to capture an accurate, complete snapshot of the applicant and credit request. These critical documents are the basis for making the initial credit decision and create a foundation for modifications and renewal decisions as the loan ages. This information is also used for ongoing account management and documents material developments or changes in the quality or nature of the credit or borrower over the life of the loan. The underwriter needs a clear and accurate picture to make the best risk-based decision. Whether it is a consumer, real estate, or commercial credit, an effective CAM/loan narrative is imperative to address safety and soundness and compliance risk.

This session will cover how to develop meaningful write-ups that document the credit request in a clear, concise, organized format. It will go step-by-step through the process and provide samples that illustrate development of a useful, relevant CAM/loan narrative.

This informative session is designed for commercial lenders, credit analysts, loan review personnel, and commercial loan administration professionals. Directors on the loan committee will also benefit.

• Two sample formats to use to develop and strengthen credit memos
• List of online resources for industry analysis
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided to self-report CE credits
• Employee training log
• Interactive quiz

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTERMolly Stull, Brode Consulting Services, Inc.
Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, branch mergers, charter changes, name changes, etc. Stull has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners. Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Stull holds a bachelor’s from the University of Akron and an MBA from Ashland University.


  • $245 – Live Webinar Access
  • $245 – OnDemand Access + Digital Download
  • $320 – Both Live & On-Demand Access + Digital Download


Apr 20 2022


10:00 am - 11:30 am



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