- Developing baseline questions
- Purpose and source questions
- Transactional questions
- International questions
- Consumer and entity accounts
- Learn to tie the questions to the monitoring system
- Making the new account interview fluid
- Completing customer identification programs
- Other compliance tasks that must be completed
- Using the interview or questionnaire to prevent identity theft
- Basic communication skills
- Checking OFAC
Who Should Attend
This session is ideal for BSA officers, compliance officers, security officers, marketing, training, branch administration, and new accounts.
