Fighting Fraud Workshop
This session will include breakout rooms where you will get the opportunity to collaborate with peers, as well as our industry expert, Dawn Kincaid. Space is limited to 30 participants for a high-value learning experience, so register today!
“You’ve won a foreign lottery!” “Get paid big money to work from home.” “You qualify for a $50,000 line of credit – just pay $8,000 in closing costs!” You’ve likely heard it all!
In this session, we will look at the current scams and schemes, address how to recognize and respond to potentially fraudulent activity, and how to educate your customers on avoiding becoming a victim.
We will discuss how to respond to fraud that’s attacking your institution and your customers from all angles: check fraud, wire fraud, loan fraud, debit card fraud, and more. Tools and resources will be provided to make those conversations go a little easier.
You’ll also learn procedural best practices for responding to fraud and suspected identity theft and be instructed on when, how, and to whom to report fraud.