How Artificial Intelligence Changes Customer Service
Can your financial institution continue to thrive without AI? This intro to AI will emphasize its impact on accountholder service and provide a concrete checklist you can use to evaluate and implement AI-supported customer service. Attend this webinar and don’t be left behind!
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Define artificial intelligence (AI)
- Identify an AI-solvable problem
- Explain potential risks and benefits of using AI for accountholder service
- Recommend best practices for evaluating an AI solution
WEBINAR DETAILS
This program will explain the increase in AI performance, provide guidelines for identifying AI-solvable business problems, present AI legal and reputation risks, make the argument for adopting AI for customer service, and provide actionable steps you can take to prepare. The webinar presenter has implemented some of the first international multilingual web surveys, holds patents with Microsoft and eBay, was recognized with the Google Founders Award for the Chrome web browser, and trained Amazon executives on applying AI. Customer service is one of the first areas to be transformed by AI. Come prepared to learn practical approaches and ask questions.
WHO SHOULD ATTEND?
This timely webinar will benefit teller managers, loan office managers, portfolio managers, branch managers, customer service leaders, and legal counsel assigned to regulatory compliance.
