Regulation CC for Tellers

Reg CC issues abound. They take up a large share of each teller’s day. Despite its prevalence, there are many Reg CC misconceptions that are yet to be debunked — which can result in losses for your financial institution. Join this A-to-Z, jam-packed program to learn about definitions, disclosures, holds, substitute checks, and how to avoid errors. All participants will receive an in-depth Reg CC handbook.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Define terms, including next-day item, local checks, banking days, and business days
• Count days
• Decide whether to hold or not
• Place holds on cashier’s, Treasury, and official checks
• Know how to place a new-account hold
• Place large deposit, reasonable cause, and repeated overdraft holds
• Handle mobile deposits, endorsements, and substitute checks
• Read and understand your disclosures

WEBINAR DETAILS
Financial institutions take losses daily because of the many misconceptions about check holds. In 1993, the regulation changed so that holds can be placed on Treasury checks and cashier’s checks. But many financial institutions still believe they cannot because of a misunderstanding about the definition of a next-day item. This program will look at what you can and what you cannot do under Regulation CC. It will clear up the misinformation that is still circulating and help your institution place legitimate holds on checks when necessary. You won’t want to miss this A to Z on Regulation CC for tellers.

WHO SHOULD ATTEND?
This informative session is designed for frontline staff, new accounts personnel, deposit operations employees, auditors, and compliance officers.

TAKE-AWAY TOOLKIT

• Regulation CC handbook with quizzes, flowcharts, and tables to assist in holds
• Employee training log
• Interactive quiz
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER – Deborah Crawford, Gettechnical Inc
Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm, specializing in the education of financial institutions across the nation.  Her 30+ years of experience began at Hibernia National Bank in New Orleans.  She graduated from Louisiana State University with both her bachelor’s and master’s degrees.

REGISTRATION OPTIONS

• $279 – Live Webinar Access
• $279 – OnDemand Access + Digital Download
• $379 – Both Live & On-Demand Access + Digital Download