Training Your Staff on Products and Services
What You’ll Learn
- How to create short and engaging content for each product & service
- Creating situational awareness for when the need arises for a customer
- Developing a leaders guide and handout tools
Who Should Attend
Anyone responsible for educating employees or product developers.
As a Certified Professional in Training Management (CPTM™), Bobbi McVey-Blath works with an array of banking staff to ensure the training is aligned with the company’s initiatives. Having worked in the banking field for over 25 years, McVey-Blath has had the opportunity to create curricula and facilitate to all levels, from onboarding to supervisor workshops & executive leadership. She is passionate about helping other trainers in her field and enjoys mentoring and coaching them.
- Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts – $279
- Available Upgrades:
- 12 Months OnDemand Playback + $110
- 12 Months OnDemand Playback + CD + $140
- Additional Live Access + $85 per person