WBA Presents Linda Kress With Lifetime Service Award

Mound City Bank’s Linda Kress, senior customer service representative, was honored with a 30-Year Lifetime Service Award last week for her service in the banking industry. WBA President and CEO Rose Oswald Poels personally delivered Kress’s plaque and thanked her for her dedication to her community.

Kress joined Mound City Bank in 1996 as a customer service representative at the Motor Branch, where she worked for 12 years. She then spent two years in Deposit Operations, gaining valuable experience and expanding her knowledge of banking operations. While she appreciated the opportunity to learn a different part of banking, she missed the daily face-to-face interactions with customers.

In 2008, Linda returned to the teller line and worked her way to becoming a senior customer service representative, a role she continues to enjoy. She takes pride in building lasting relationships with customers and providing exceptional service to meet their banking needs.