Pictured (from left to right): Scott Freiburger, president and CEO, Steve Malone, EVP, WBA President and CEO Rose Oswald Poels, and Kay Orth Sr. VP.
Congratulations to Steve Malone, Benton State Bank former president and CEO who is now currently serving as executive vice president. Malone recently celebrated 37 years of service in the banking industry. WBA President and CEO Rose Oswald Poels was on hand to present a WBA Lifetime Service Award to Malone on December 3, 2024.
Thomas L. Jensen
The following is a brief interview between WBA President and CEO Rose Oswald Poels and Independence State Bank President and CEO Thomas L. Jensen.
Rose: How did you first get into the banking industry?
Tom: As college graduation approached at Beloit College, I began a search for a career in the finance industry. I approached John Eldred (president/CEO) for an interview about entry level positions at the 1st National Bank of Beloit. Dennis Staaland (EVP) was also asked to join the “interview.” I soon learned that there were no positions available, but Dennis pulled me aside and explained that a solid foundation in financial services could be as a National Bank Examiner with the Comptroller of the Currency (as he had done). He provided me with employment brochures, names, and phone numbers of previous colleagues and encouraged me to apply. Later that summer (1986), I was assigned to a training crew in Milwaukee, Wis. and started my banking career with the OCC.
What is your favorite aspect of your role at the bank?
I am surrounded by an exceptional team and Board of Directors at the bank. My trust in the team affords me the flexibility to serve my community in ways that don’t necessarily require me to be at the bank. I have been a volunteer firefighter for over 30 years, and our team understands that there may be times that the pager goes off and I have to respond. The same is true for community events (Lions Club, Water and Sewer Commission, church events, etc.). There is nothing more satisfying than actively serving your community and making a difference.
What do you wish the general public understood about the banking industry?
I wish the general public understood how heavily regulated the banking industry is. I learned early in my career of the sheer magnitude of rules, regulations, and guidance that bankers are expected to understand and comply with. This can be a daunting task and can sometimes be perceived by the public as being difficult to work with. Banking is not the same as it was 60 years ago. This is especially true for smaller community banks who are generally expected to comply with the same regulations as the largest banks in the country.
Where do you believe the industry’s greatest challenges are in the next three to five years?
Artificial intelligence (AI). The cyber risk associated with AI is obvious. However, while predictive modeling, automated loan approval, and optimal deposit gathering could all benefit from AI, I believe consumers will still demand meaningful business relationships and human interaction well into the future. Automated processes are great in a perfect world; unfortunately we don’t live in a perfect world. AI can’t make judgment calls, and humans are able to identify specific situations and critical calls that AI may not be able to. It might be difficult to explain cost over-runs, a death in the family, or strategic direction of a family-owned business to an AI Bot.
Please describe your current role at your bank and share with us one of your more rewarding experiences.
My current role at the bank is president/CEO. We pride ourselves in being a community bank. This may sound corny, but each and every day in a community bank is rewarding. We hope to be worthy stewards of our customers’ financial assets, providing quality products and services in a thoughtful and protective manner. I frequently remind our team that it isn’t so much what we have to offer, it’s what we give back to the community that is most important.
One Community Bank is proud to serve our clients, support our colleagues and invest in our communities. OCB held its fourth annual Badger Tailgate at its Waunakee location on Saturday, September 28. There was an excellent turn out of clients, community members, and colleagues.
“What a perfect day for our staff and community at the Badger Tailgate party. Everyone enjoyed delicious food, drinks, entertainment, and an absolutely beautiful day. Go Bucky!” said Chris Zellner, Market President at One Community Bank – Waunakee.
This family friendly event featured free fresh grilled food, and free beverages provided by Octopi Brewing. Bucky Badger, the UW-Madison Alumni Band, and University Book Store joined the event filled with Badger pride. The first 100 guests received a complimentary Badger shirt from OCB. The game was live streamed on a jumbotron provided by Bishops Bay. Kids enjoyed painting pumpkins, getting temporary tattoos, and playing various games.
Thank you to Bishops Bay, Minuteman Press, Octopi Brewing, Waunakee Chamber, Waunakee Remodeling and Country Financial for helping make this event possible.
This event raised funds for the Waunakee Early Childhood Fund and Schumacher Farm Park. One Community Bank generously donated $500 to each organization, and the community helped raise an additional $1,464!
The Waunakee Early Childhood Fund is dedicated to addressing financial challenges that affect teacher retention and the quality of early childhood education in Waunakee.
The Schumacher Farm Park is continuing its mission of providing a living history museum and nature conservancy that offers a representation of Dane County’s rural heritage.
One Community Bank remains committed to investing in our communities and is proud to support these Feel Good organizations.
Premier Community Bank is excited to announce the promotion of four key employees to senior leadership positions. Approved by the Board in October, these promotions reflect the dedication, expertise, and leadership that each has brought to the bank. The team at Premier looks forward to seeing these individuals continue to drive growth and foster innovation in their new roles.
Promoted to Senior Vice President (SVP):
Jeff Brady, SVP of Lending
With an extensive background in consumer, mortgage, commercial, and agricultural lending, Jeff has been a pillar in expanding the Commercial Loan portfolio. His focus on commercial and agricultural lending has allowed him to build lasting client relationships and achieve impressive results. A 2008 graduate of Leadership Shawano County, Jeff completed his education with a Graduate School of Banking–Madison and holds an Executive Leadership Certificate from the UW Wisconsin School of Business.
Morgan Mielke, SVP of Finance
Morgan has been with Premier Community Bank for nine years, beginning as a credit analyst and later transitioning to the finance team. She holds a bachelor’s degree in accounting from UW-La Crosse and is a licensed CPA. Morgan is a graduate of the Leadership Shawano County Program, and actively supports it as a leader and mentor. She has participated in a variety of programs through the Graduate School of Banking- Madison. Morgan’s deep knowledge of finance has been instrumental in guiding Premier’s financial strategies.
Promoted to Vice President (VP):
Kay Tellock, VP of Human Resources
With over 13 years at Premier, Kay has progressed from an Administrative Assistant to her new role as VP of Human Resources. She earned her bachelor’s degree in human resources management in 2020 from Concordia University and is a graduate of the Graduate School of Banking’s HR Management School. Kay’s commitment to staff development and culture has been vital to the bank’s workplace environment.
Tiffany Krueger, VP of Credit Services
Since joining Premier Community Bank in 2012, Tiffany has played a pivotal role in the bank’s growth and operations. With a strong background in loan support, credit analysis, and loan portfolio management, Tiffany has developed a robust team and led numerous process improvements, including digital initiatives. She has completed several WBA courses, gaining expertise in financial analysis and leadership. Tiffany’s technical and supervisory skills have been key assets for the bank’s loan services.
President and CEO Tom Pamperin commented, “These promotions are a testament to the leadership and hard work these individuals bring to our team. Each has made those around them better and contributed greatly to our success. We are proud to recognize their achievements and look forward to their continued impact.”
Forward Bank has announced a significant $115,000 donation to the DR Moon Memorial Library, supporting its efforts to enhance learning opportunities, foster connections among residents of all ages, and expand vital community resources.
The library, an enduring cornerstone of the Stanley community, provides a place for learning, creativity, and growth across generations. The funds will help update library facilities, expand resources, and improve accessibility for everyone, creating a welcoming hub for education, collaboration, and enrichment.
“We approached Forward because of their dedication to empowering communities through meaningful investments,” said Elizabeth Miniatt, Director of the DR Moon Memorial Library. “This $115,000 donation is a transformational step in making the library an even greater resource for residents of all ages. We’re excited to see how these upgrades will help individuals, families, and businesses thrive in our area.”
Forward Bank’s commitment to community improvement is rooted in its mission of giving back. “Libraries are the heart of vibrant communities, providing opportunities for children to discover the magic of reading, adults to continue learning, and seniors to stay engaged,” said Jaimie Keeku, Stanley Office Manager for Forward Bank. “The DR Moon Memorial Library isn’t just a building – it’s a place where generations connect, learn, and grow. Forward is proud to help ensure that this treasure continues to serve the community for decades to come.”
Forward encourages other businesses and individuals to join in supporting the DR Moon Memorial Library. Together, the community can create a legacy of learning and connection for future generations.
Troy Nielsen
Premier Community Bank is pleased to announce the appointment of Troy Nielsen to its Board of Directors. A dedicated legal professional and community leader, Troy brings a wealth of experience and a deep commitment to service that will enhance Premier Community Bank’s mission and values.
Mr. Nielsen began his undergraduate studies at Carthage College in Kenosha, majoring in business management, before transferring to UW-Parkside to pursue a degree in criminal justice. After earning his bachelor’s degree, Troy attended law school at Hamline University in Saint Paul, Minnesota, and successfully passed the Wisconsin Bar Exam to launch his legal career.
Troy is married to Angie, and together they are the proud parents of four children. They reside in the Iola area. Active in the community, Troy is a member of the Iola Lions Club and a recent addition to the Waupaca Rotary Club.
“I am honored to join Premier’s Board of Directors and look forward to contributing to the organization’s continued success,” said Mr. Nielsen. “With my background in law, community service, and leadership, I am excited to support Premier’s vision while fostering meaningful connections within our community.”
By Kelsey Hudson, Vice President Commercial Banking Officer at One Community Bank and member of the Wisconsin Bankers Association BOLT Board
Kelsey Hudson
As the year winds down, it’s a natural time to pause, reflect, and plan for the future. This season of gratitude offers the perfect opportunity to celebrate successes, acknowledge the people who’ve supported us, and prepare for the opportunities ahead. In banking, where relationships and growth go hand in hand, intentional reflection and goal setting can make all the difference.
Looking back on 2024, it’s important to take pride in the progress we’ve made. Whether it was deepening client relationships, navigating challenges, or achieving professional milestones, each step forward contributes to our growth. Reflecting on these moments allows us to see how far we’ve come while also showing gratitude to the colleagues, clients, and mentors who’ve supported us along the way.
As we turn our focus to 2025, setting intentional goals is key to thriving. Professionally, this might mean expanding your skills, pursuing leadership opportunities, or finding innovative ways to serve clients. On a personal level, it could involve prioritizing health, spending more time with loved ones, or pursuing a passion project. Clear, actionable goals help turn aspirations into accomplishments, providing purpose and direction as we move forward. By planning with purpose and approaching 2025 with optimism, we can all make a difference in our careers, our communities, and our personal lives.
While it’s natural to look ahead with ambition, it’s equally important to remember how far we’ve come. Growth is a journey, shaped by challenges overcome and lessons learned. By taking time to reflect on our progress and setting thoughtful goals for the future, we can build on our successes and embrace the opportunities ahead.
Here’s to a new year filled with growth, opportunity, and meaningful progress. Let’s make 2025 a year of thriving, both personally and professionally.
Waumandee State Bank’s Board of Directors donated $500 to the Arcadia Area Historical Society in honor of Jane’s retirement. (left to right) Herb Lallemont (CEO) Jane Sendelbach, Robert Baecker, Paul Rosenow, Todd Pronschinske (President), Michael Schmidtknecht.
Jane Sendelbach, long-time member of Waumandee State Bank’s board of directors, officially retired from her position following the board meeting held on Thursday, November 21. Sendelbach has served as a member of the board since July 2001.
During her time on the board of directors, Sendelbach has helped guide the bank through many periods of growth and transition. She has been a great asset to the bank in promoting its core values and she will be greatly missed.
As a thank you to Sendelbach for her years of service, Waumandee State Bank has made a special donation on her behalf to the Arcadia Area Historical Society — a cause very close to her heart.
Waumandee State Bank congratulates Jane Sendelbach on 23 years of outstanding service as a member of the board of directors and wishes her the best in retirement.
Mikayla Johnson
Prevail Bank is excited to share that Mikayla Johnson is the new Relationship Banker in Eau Claire. Johnson is a professional with 3 years’ banking experience with an emphasis in customer relationship management, digital banking, and retail banking.
Johnson, a Wisconsin native, enjoys being outdoors, hiking, and traveling.
Dejonna Bates
Prevail Bank is excited to share that Dejonna Bates is the new Branch Manager in Stevens Point. Bates has over 10 years’ experience in account management and building customer relationships, with an emphasis on managing an assortment of financial services in the last five.
Bates, a Plainfield native, enjoys kayaking, playing with rescue dogs Parker and Lola, home improvement DIY projects, and spending time with family.
