Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts $279
Available Upgrades:
- 12 Months OnDemand Playback + $110
- 12 Months OnDemand Playback + CD + $140
- Additional Live Access + $85 per person
We have seen many changes in our country over the last year. In what seems to be an ever-increasingly violent world, what can we do to protect ourselves? Robbery is one of the most feared crimes for bank employees. In this session, we will reveal the facts about robbery, discuss current trends, and provide step-by-step guidelines for effective prevention, safe response, and dealing with aftereffects. What makes one location more favorable than another in the eyes of a robber? What can we do to deter robbers from choosing our office? We will not only cover these topics but also the basic life-saving steps employees should take to remain safe when faced with a bank robber. Every employee can play a role in prevention, and it is critical that all personnel are prepared and trained in the safest response methods. Additionally, we will examine recent cases and discuss the latest trends. Attendees will learn various methods used by these criminals, how their observations of the event can be critical, along with essential actions to take following a robbery. Employees of financial institutions must recognize the risk that exists but understand that knowledge and training are vital to surviving the event safely.
What You’ll Learn
Who Should Attend
This course is for the frontline staff to the Board Room. Anyone could potentially be involved in a robbery.
Instructor Bio
Carol Dodgen is the owner of Dodgen Security Consulting. Since 1998, her company has been providing services for businesses, financial institutions, and government entities to include training, ATM lighting inspections, and security assessments. Before forming her company, Dodgen served as the security training officer for Compass Bank. She earned her Master’s Degree in Criminal Justice and spent several years as an adjunct criminal justice instructor. Dodgen is a nationally recognized speaker who has provided training for over 100,000 corporate, manufacturing, utility, law enforcement, and security personnel over the past 26 years. Dodgen earned her CPD (Crime Prevention Designation) and provides instruction on Crime Prevention Through Environmental Design (CPTED), Workplace Violence Prevention and Response, Robbery Prevention and Response, and Personal Safety. Dodgen has recently produced several video and e-learning training programs.
In 2009, Dodgen was appointed by the governor to serve on the newly formed Alabama Security Regulatory Board and served for 6 years as vice-chair of this board which regulates the security guard industry in the state.
Available Upgrades:
Unfortunately, it’s not a question of “if,” it’s a question of when and where the next active shooter event will occur. According to the FBI, these incidents have been on an upward trend since 2016. In 2020, we saw a 33% increase from the year before and a 100% increase from 2016. What is your degree of readiness? In this fast-moving session, we will cover the history of these events, current statistics, pre-event planning, and best practices. We will also delve into the active shooter’s mindset, identify commonalities among cases, and reveal how what you observe and report before an incident can often prevent events altogether. Preparation, planning, and training are crucial in prevention and survival. Learn what you must do to protect yourself and your workplace.
Covered Topics
Who Should Attend
All branch personnel.
Instructor Bio
Carol Dodgen is the owner of Dodgen Security Consulting. Since 1998, her company has been providing services for businesses, financial institutions, and government entities to include training, ATM lighting inspections, and security assessments. Before forming her company, Dodgen served as the security training officer for Compass Bank. She earned her Master’s Degree in Criminal Justice and spent several years as an adjunct criminal justice instructor. Dodgen is a nationally recognized speaker who has provided training for over 100,000 corporate, manufacturing, utility, law enforcement, and security personnel over the past 26 years. Dodgen earned her CPD (Crime Prevention Designation) and provides instruction on Crime Prevention Through Environmental Design (CPTED), Workplace Violence Prevention and Response, Robbery Prevention and Response, and Personal Safety. Carol has recently produced several video and e-learning training programs.
In 2009, Dodgen was appointed by the Governor to serve on the newly formed Alabama Security Regulatory Board and served for 6 years as vice-chair of this board which regulates the security guard industry in the state.
Registration Options
The security officer has a big job.
One of the responsibilities is reporting to the board at least annually – if not more often. Learn what should be presented, how it should be communicated, and how to mitigate liability from security issues. This webinar will provide the tools, tips, and knowledge you need to educate your board with skill and diplomacy.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
Report foreseeable events that could bring liability against the board
Identify information that should be reported to the board annually
Present major problems to the board with limited time
Explain why the security officer/risk management department should report to the board in person
Understand what is included in the security function
Keep records that will make board reporting easier
WEBINAR DETAILS
The Bank Protection Act requires the security officer to report annually to the board on the “implementation, administration, and effectiveness of the security program.” As financial institutions downsize or right-size, danger in the security area increases. Many are satisfied if regulators don’t take issue with the board report or the security program. However, don’t wait for a lawsuit against the security officer, management, and the board (both jointly and individually) to discover your report was missing key items. Information that could help during litigation is very different than what regulators examine for compliance. Be aware that the report is not just for the board – a much larger audience will review it if something goes wrong.
This webinar will review best practices relating to training, inspections, and reporting foreseeable events. Learn how the annual written report should be prepared, presented, and reported. Security officers and board members will garner valuable resources that can provide statistics, facts, and information to reduce liability.
WHO SHOULD ATTEND?
This informative session was designed for auditors, security officers, risk management staff, senior management, and board members responsible for the security function.
TAKE-AWAY TOOLKIT
Sample annual board report
Sample top sheet for board reporting
Special report form
Incident report form
Security tips
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits
ABOUT THE PRESENTER – Barry Thompson, CRCM Thompson Consulting Group, LLC
Barry Thompson is an international speaker, trainer, consultant, and writer. He is a security and compliance “guru” for a leading national training organization and regularly presents security conferences for trade groups – he has trained over 51,000 financial professionals.
Barry is recognized worldwide, presenting in Brussels, Belgium to European bankers on internal fraud; at the United Nations on identity theft; and to Japanese bankers on bank security. Barry has worked in the financial services industry for over four decades, and has held the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He has handled over 900 security cases and has been involved with investigations and prosecutions at the federal, state, and local levels. Barry is the author of 101 Security Tips for the Beginning Security Officer and has been interviewed by Newsweek, Computer World, USA Today, and other national publications.
REGISTRATION OPTIONS
Live Webinar Access – $279
On-Demand Access + Digital Download – $279
Both Live & On-Demand Access + Digital Download – $379
Join us for a deep-dive robbery training. After this fast-paced program, staff will know what to do immediately when facing a lone bandit with a gun, a note-passing robber, or a gang takeover of your financial institution. After a robbery the media can be your friend or foe. Your Public Information Officer and staff need to know how to respond to the media in critical situations.
In addition, management must know how to handle post robbery concerns and get staff back to work. Psychocentric factors may develop with some individuals, so it’s important to know the warning signs and the steps required to adjust to the new normal.
Finally, you must “harden the target” after the robbery because criminals will view your location as a weak link. Many financial institutions think it was just their time. In reality, a thief believed that facility was an easy target. Now is the time for a risk assessment and/or vulnerability assessment to determine why you were – or might be – targeted.
Attendance certificate provided to self-report CE credits.
HIGHLIGHTS
Keep your frontline safe
Identify risk factors
“Harden the target”
Pinpoint the one item needed in your security manual
Get your financial institution back to work
Determine whether to use risk assessments versus vulnerability assessments
TAKE-AWAY TOOLKIT
Robbery tips
Robbery checklist
Incident report
Proper employee conduct during and after a robbery
What the robbery packet should contain
Witness list form
Employee training log
Interactive quiz
WHO SHOULD ATTEND?
This informative session is for all staff of every financial institution. If you ever enter an institution’s lobby, this webinar is for you!
ABOUT THE PRESENTER – Barry Thompson, CRCM Thompson Consulting Group, LLC
Barry Thompson is an international speaker, trainer, consultant, and writer. He is a security and compliance “guru” for a leading national training organization and regularly presents security conferences for trade groups – he has trained over 51,000 financial professionals.
Barry is recognized worldwide, presenting in Brussels, Belgium to European bankers on internal fraud; at the United Nations on identity theft; and to Japanese bankers on bank security. Barry has worked in the financial services industry for over four decades, and has held the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He has handled over 900 security cases and has been involved with investigations and prosecutions at the federal, state, and local levels. Barry is the author of 101 Security Tips for the Beginning Security Officer and has been interviewed by Newsweek, Computer World, USA Today, and other national publications.
REGISTRATION OPTIONS:
Live Webinar – $245
Recorded Webinar and Digital Download – $245 plus tax
Live Webinar, Recorded Webinar and Digital Download – $320 plus tax
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