Executive Letter: New Resources Available to All WBA-Member Bankers
By Rose Oswald Poels
As part of the Wisconsin Bankers Association’s (WBA) mission to support bankers across the state, our team — often in collaboration with the membership — regularly creates resources to assist WBA-member bankers in expanding their knowledge and expertise. Recently, WBA launched several valuable compliance resources that your staff will find useful in maneuvering the ever-changing banking compliance landscape. Our objective with these services is to continue to make training accessible and more flexible for all WBA members at a reasonable cost.
I am excited to announce our new WBA Legal In-House Compliance Training resource. Member banks are encouraged to take advantage of this opportunity to bring compliance training by the WBA Legal team directly to your bank. The training may be conducted in-person or as a virtual meeting and will be customized to your bank’s needs. All training will be conducted by WBA Legal; the presenter selected is dependent on the topic and timing of the training.
Additionally, I am excited to share that the new WBA Account Titling Video Series is now available. This series is designed for your bank to use as a new employee onboarding tool or a refresher for frontline retail staff. The series is built upon WBA’s longstanding and popular, comprehensive account titling workshop and is meant to help frontline staff develop an awareness of the laws related to account titling, analyze a variety of deposit account ownerships and fiduciary roles of deposit account relationships, recognize the legal and practical importance of an account title, and identify various documents which make up a deposit contract and understand their significances.
The new series provides information about account titling in short, topic-specific videos. Each video is supported by written materials. When utilizing the videos as training, there are also exercises to illustrate concepts shared within the videos. Managers are encouraged to supplement the information in the series with bank-specific policies, procedures, and operational requirements, so frontline staff know of any additional actions bank management expects frontline staff to execute.
The new resource consists of 11 modules, covering 60 topics with over five hours of video material! Each video ranges between two and 10 minutes in length — making training very flexible. Also included are manager/trainer resources such as a viewing sequence listing, tracking resource, examples, and test questions with an answer key.
As our legal team has provided for decades, new materials and resources are routinely added to the WBA Compliance page on the WBA website, so I encourage your compliance team to monitor this site and our e-publications for updates. The newest release is a Lender’s Guide to the Marital Property Act. The guide answers frequently asked questions lenders have regarding the Act and is just one of several other available guides for members. Other such resources include a Banker’s Guide to LLCs and a Transfer by Affidavit Guide.
Finally, many other resources created by bankers serving on various WBA Sections and Committees may be found in the WBA Best Practices Library on our website. The Best Practices Library is password protected. If you do not have the password, please reach out to WBA Legal.
WBA strives to provide comprehensive compliance resources for its members. If you have requests for new content or other materials, please let me know and we will incorporate all feedback into our new product development process.