Archive for: Directors

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Stress Testing Your Loan Portfolio

Every institution has its own risk appetite, which should directly inform its loan portfolio stress testing methodology.

Using stress factors that don’t align with your risk appetite can result in a flawed assessment of your loan portfolio risk. This jam-packed program will explain how to best find realistic, useful scenarios, and much more.

After This Webinar You’ll Be Able To:

  • Identify the uses and limitations of stress testing
  • Know how to stress test both the portfolio and individual borrowers
  • Construct realistic risk scenarios for assessing each segment of your loan portfolio
  • Properly analyze your stress test results and know what to include in your stress test analysis
  • Better understand how the concepts of stress testing your loan portfolio can be applied to other aspects of your organization
  • Realize how stress testing is a key component of your organization’s capital planning
  • Understand the regulatory expectations in today’s environment

Webinar Details

Stress testing gained traction after the Great Recession. Its purpose is to help risk managers better understand how a loan portfolio could react under varying degrees of stress and appropriately adjust an institution’s risk appetite. Much of the loan portfolio-based stress testing is focused on CRE loans. This webinar will cover owner- and non-owner-occupied CRE, as well as agricultural, C&I, and consumer loan portfolios.

Each portfolio can be impacted by different types of stresses, which can be analyzed using appropriate stress testing scenarios. Once results of the analyses are determined, the next step is understanding how to use the data to appropriately adjust your underwriting and management of higher risk portfolios to lessen the impact on your organization when the next economic downturn occurs.

You’ll learn how to apply the data to analyze the entire spectrum of risk in your loan portfolio, from individual borrowers to entire segments, and even your loan portfolio as a whole, to help you understand the impact on capital as part of your overall capital adequacy testing and capital planning process. Many of these concepts can be adapted to other parts of your organization. Finally, regulatory expectations based on recent guidance and exams will be covered.

Who Should Attend?
This informative session is designed for CFOs, chief risk officers, chief credit/lending officers, credit analysts, and anyone involved in capital planning, loan portfolio risk management, and stress testing CRE, C&I, and ag borrowers.

Take-Away Toolkit

  • Checklist of items to consider when determining your stress scenarios
  • List of resources for stress testing, including where to find the data needed to construct your stress scenarios
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presenter
Robert L. Viering — RiverPointUSA LLC

Bob Viering brings over 35 years of banking experience to RiverPointUSA, where he concentrates on management and board planning activities, such as strategic, capital, and succession planning, de novo bank formation, assisting with managing regulatory agreements, loan review, and credit process assessment. He has served as a bank director and was an independent member of a bank’s audit committee.

Prior to becoming a consultant, Viering was a de novo bank organizer responsible for all regulatory filings, planning, recruiting, and also serving as CEO. He has been an advisor for other de novo bank formations. Earlier in his career, Viering held various management positions with large and regional banks, including market president and regional credit officer. In addition, he has managed deposit and loan operations groups and was a lender to local, regional, and international businesses. He has also served as a board member of state and national trade associations.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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Understanding CAMELS Components & Risk

Join attorney and examination veteran David Reed for a journey through the evolving strategies that will help you thrive during your next examination. From available resources to a review of the CAMELS risk rating system, this is a must-attend webinar for every institution.

After This Webinar You’ll Be Able to:

  • Break down the CAMELS rating system
  • Appreciate the subtleties of each component
  • Prepare for a better discussion of risk
  • Explain the current supervisory priorities
  • Inventory available examination resources

Webinar Details
Financial institutions remain the most highly regulated industry in the world and are subject to more regulatory pressure all the time. Imagine having a score that would allow you and the regulators to immediately know an institution’s potential risk. Well, that would be your CAMELS rating! Like it or not, in many ways your institution really is reduced to a number, and you need to understand how (and why) that happens. This webinar will explain how to best navigate the nature and scope of the current exam process, as well as the best available strategies to present your business plan and risk appetite to examiners.

Who Should Attend?
This informative session is designed for senior executives, managers, compliance personnel, lending staff, internal auditors, and anyone involved with examinations and risk management.

Take-Away Toolkit

  • Regulatory examination guidance
  • CAMELS checklist
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Meet the presenter: David A. Reed, JD — Reed & Jolly, PLLC

Attorney, author, consultant, and nationally recognized trainer, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.

A former trial attorney and vice president and general counsel of a large regional financial institution, Reed is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.

REGISTRATION OPTIONS

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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Community Reinvestment Act: Fundamentals, Documentation & Proposed Rule Changes

A strong CRA rating is important to your bank. A poor rating can significantly impede the board and management’s strategic goals and adversely affect your reputation. The CRA changes that have been proposed will be reviewed and contrasted against current expectations so you can adequately prepare.

After This Webinar You’ll Be Able to:

  • Understand current regulatory requirements and how proposed changes may impact your CRA program
  • Identify technical requirements for banks of all sizes
  • Develop effective CRA compliance strategies
  • Conduct a thorough CRA self-assessment
  • Communicate your CRA efforts to the board

Webinar Details
The Community Reinvestment Act (CRA) was enacted to encourage banks to “meet the credit needs of their local communities, including low- and moderate-income (LMI) neighborhoods, in a safe and sound manner.” Throughout the last three years, the regulatory agencies have worked on revising the CRA to strengthen its original intent while modernizing it to reflect current banking practices. Last year, the Agencies issued a notice of proposed rulemaking (NPRM). While the regulators review the numerous comments from bankers and industry leaders before issuing a final ruling, banks are expected to continue to meet the current rule’s requirements.

This session will dive into the rule and provide best practices to prepare your CRA program to meet regulatory expectations. Whether you are a small, intermediate-small, or large bank, you’ll learn the current guidelines that apply to you and what is proposed for the future. Join us for this jam-packed session!

Who Should Attend?
This informative session is designed for CRA officers, compliance officers, lending officers, and internal auditors.

Take-Away Toolkit

  • CRA tracking log
  • CRA action plan
  • CRA self-checklist
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Meet the Presenter: Dawn Kincaid, Brode Consulting Services Inc

Dawn Kincaid began her banking career while attending The Ohio State University. She has over 20 years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Kincaid served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized the implementation of new products and services.

Kincaid has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits and exams, and presented for numerous state associations.

REGISTRATION OPTIONS

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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ECOA & Fair Lending: Examiner Hot Buttons

Are you confident about your next fair lending exam? Do you know what to do if you get a “false positive”? What is the difference between discrimination and disparate impact? This webinar will provide expert legal advice and let you know what to expect from examiners.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Understand what examiners mean by equal credit and fair lending
  • Explain the fair lending laws and requirements
  • Determine when obtaining a spouse’s signature on loan documents is/is not permitted
  • Distinguish between discrimination and disparate impact
  • Prepare for your next fair lending exam with confidence

WEBINAR DETAILS
The Equal Credit Opportunity Act, which is implemented by Regulation B, is the primary rule of law that prohibits lenders from discriminating against a consumer based on race, color, religion, sex, marital status, age, or the receipt of public assistance. For many years, regulators and the courts have permitted the use of disparate impact analysis to prove discrimination, which means that your institution can be found liable for discrimination even if there was no intent to discriminate. Many institutions have reported that regulators are using statistical analysis and unpublished analytical formulas in their fair lending exams, some of which have resulted in “false positive” findings of disparate treatment. This webinar will help you prepare for your next fair lending exam and suggest ways to defend against disparate impact and discrimination claims.

WHO SHOULD ATTEND?
This informative session is useful for any personnel involved in the consumer credit process, including loan operations staff, loan officers, underwriting personnel, compliance staff, auditors, attorneys, and managers.

TAKE-AWAY TOOLKIT

  • CFPB’s Equal Credit Opportunity Act: Examination Procedures
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER – Elizabeth Fast JD, CPA – Spencer Fane LLP
Elizabeth Fast is a partner with Spencer Fane LLP where she specializes in the representation of financial institutions. Fast is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. 

REGISTRATION OPTIONS

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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Directors Summit

This one-day WBA Directors Summit will discuss key issues regarding leadership and management of community banks from the director’s perspective. The Summit is recommended for bank management teams, beginning or experienced inside and outside directors, bank CEOs, executive officers, and bank general counsel.

 

8:00 a.m. Summit Registration and Continental Breakfast

8:30 a.m. Succession Planning to Stabilize a Bank’s Future Leadership – Julia Johnson, WIPFLI, LLC

The changing workforce and aging baby boomers are realities leading more financial institutions to seek help in understanding which of their staff is able and willing to fill key roles over the next five years. Determining the depth of the talent pipeline internally and externally isn’t easy. Succession planning is not a new concept, yet many struggle at creating processes and a robust approach that moves beyond a static list of names kept in a file. A succession planning program includes a focus on positions critical to the bank’s strategic plan as well as a focus on employees and their development. This session will talk about the issues and challenges of succession in today’s workplace and provide some practical approaches and tools to guide effective Succession Planning.

9:30 a.m. Break

9:45 a.m. General Session: The Secret to How David Beats Goliath – Robb Rempel, Haberfeld

Today only 24% of all US consumers claim that a community financial institution is where they bank, while the six largest banks in the US own 60% of the primary relationships. Do you as a community financial institution know how to win market share back? Do you know where and how to find the most likely consumers when they are finally ready to change financial institutions? There is a pipeline of opportunity, but most community banks don’t know where to start. Join us as we explore specific strategies to grow your community bank.

10:45 a.m. Break

11:00 a.m. General Session: Setting the Table for ‘24 – Marc Gall, BOK Financial Capital Markets

  • Preparing for Fed pause/cuts (Economic conditions)
  • Discussion on budgets for 24 vs. 23 – Year-End repositioning to improve go-forward earnings

12:00 p.m. Lunch

12:45 p.m. General Session: The Future of Fintech and Bank Alliances – Brandon Chasse, Wolf & Company, P.C.

For years, FinTechs and banks have maintained a strict pattern of competition—battling for similar audiences and clients. But things are changing. Financial institutions and FinTechs have begun to realize the advantages of partnerships, leading to groundbreaking transactions and revolutionary innovations. During this session, we’ll discuss the benefits of fintech-bank partnerships, strategies for successfully entering into these relationships, and how banks can implement fintech. You’ll also get an inside look at what banks are looking for in potential fintech partners, and how FinTechs can become more attractive to banks.

1:45 p.m. Break

2:00 p.m. General Session: The Beta Trap: A Significant Earnings Problem, Hidden in Plain Sight – Thomas Back, Performance Trust

Funding costs are skyrocketing in the early part of 2023. Many banks in the United States could be facing a significant earnings problem. Our analysis suggests more than 1,000 U.S. banks could become unprofitable and they might not be aware of it. To understand the gravity and scale of this problem, we need to re-examine what we think we know about the looming Cost of Funds (COF). We also must explain why nearly all banks earnings projections are missing this. A different approach reveals the hidden truth.

3:00 p.m.  Adjournment

Registration Information

The registration fee of $195/per attendee includes all Summit materials and meals at the event. During the registration process, you can pay with a credit card or select to be invoiced. Refund Policy: A refund, less a $25 administrative fee, is provided for cancellations requested on or before Friday, October 6, 2023.

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Marijuana Policy & Best Practices: Handling Employee Medical & Recreational Use

Effective marijuana policy and procedures are at the heart of workplace cannabis management. This webinar is designed to help financial institutions understand, prepare for, and manage marijuana use (at home and in the office) in compliance with policy, best practices, and the law.

After This Webinar You’ll Be Able To:

  • Understand marijuana risks and enforce marijuana rules and regulations
  • Create and enforce best practices-based marijuana policy and procedures
  • Manage employee marijuana use at the financial institution and at home
  • Approach employee and applicant testing strategically—or risk losing valuable staff and new hires
  • Comply with federal, state, and city laws governing medical and recreational use
  • Accommodate medical use to stave off discrimination lawsuits and disability claims
  • Understand how state medical marijuana programs (MMPs) operate
  • Comply with ADA, FMLA, Workers’ Comp, and the Drug-Free Workplace Act
  • Recognize and respond to suspected impairment on the job
  • Manage employee expectations, productivity, and safety
  • Keep pace with evolving marijuana legislation, including delta-8 THC

Webinar Details

Is your financial institution prepared to manage legalized marijuana use by remote, hybrid, and onsite employees? Are you familiar with your state’s medical marijuana program (MMP)? As the march toward nationwide marijuana legalization continues, you can’t afford to leave cannabis compliance to chance. Employers are increasingly challenged by marijuana use by staff and job applicants during and after working hours. While marijuana use remains illegal on the federal level, states and cities are swiftly legalizing medical and recreational use.
Regardless of where your state and city stand, now is the time to address the risks and challenges posed by employees’ and applicants’ marijuana use.
Join us for an understanding of policy-related issues and procedures for employees and job candidates. Learn why and how to implement best practices-based marijuana policy to communicate rules, manage expectations, support productivity, ensure safety, and comply with federal, state, and city laws. Attend to learn the ABCs of evolving laws and effective marijuana policy.

Who Should Attend?
This informative session is a must for human resources professionals, managers, executives, training managers, compliance officers, and legal professionals. Anyone responsible for writing, implementing, and enforcing marijuana policy and legal compliance will benefit.

Take-Away Toolkit

  • Whitepaper, Marijuana Policy & Best Practices: Handling Employee Medical & Recreational Use
  • Marijuana Rules: Guidelines for Creating Effective Cannabis Policy & Procedures
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presenter
Nancy Flynn – ePolicy Institute™

A recognized expert on workplace policy, communication, and compliance, Nancy Flynn is the founder and executive director of The ePolicy Institute, Business Writing Institute, and Marijuana Policy Institute. She provides training, writing, and consulting services to clients seeking to minimize compliance risks and maximize communication skills.

Flynn is the author of 13 books, including Writing Effective E-Mail, The ePolicy Toolkit, and The Social Media Handbook. An in-demand trainer, she conducts seminars, webinars, and one-on-one coaching for financial institutions, financial services firms, and other clients worldwide. She also serves as an expert witness in litigation related to electronic and workplace policies and procedures.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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FFIEC Cybersecurity Assessments: Recent Findings & Recommendations

It seems like the cyber criminals work at light speed to conjure up new ways to spread mayhem.

Creativity is the name of the game. Keeping ahead of them can seem impossible at times… but it’s crucial! Let this webinar be another tool to help improve your cybersecurity assessment and deepen your knowledge.

After This Webinar You’ll Be Able To

  • Identify additional controls that may benefit your institution
  • Explain to leadership why continued investments into cybersecurity are needed
  • Find helpful resources using the FFIEC Cybersecurity Resource Guide for Financial Institutions
  • Justify additional controls to improve cybersecurity maturity

Webinar Details
Cyber criminals and fraudsters are innovating more than ever. Whether using the latest crisis in the news cycle to launch an email phishing attack, deploying new or updated malware via smishing, or launching some yet unknown attack, they never stop. Is your institution keeping its cybersecurity program up to date?

Whether you use the FFIEC CAT or a third-party cybersecurity assessment tool, this webinar will review how to improve your cybersecurity assessment to enhance innovation at your institution as you work to keep ahead of the criminals. Tips, as well as best practices, findings, and recommendations from examiners, will be provided throughout the presentation.

Who Should Attend?
This informative session is designed for anyone responsible for implementation/updates, auditing/testing, or oversight of the cybersecurity program.

Take-Away Toolkit

  • Checklist of innovative controls every institution should consider
  • List of most common CLA best practice controls
  • FFIEC Cybersecurity Resource Guide for Financial Institutions
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

John Moeller, CLA

John Moeller is a principal at CLA and their IT and cyber practice leader for financial institutions. For over 30 years, Moeller has served the security and technology needs of financial institutions across the country. His experience includes IT governance and compliance, regulatory guidance, implementation of cybersecurity frameworks, and risk assessments. He is passionate about explaining the why behind recommendations and educating boards and senior management on today’s cybersecurity risks.

Moeller is a frequent speaker on relevant cyber security topics to banking industry groups and associations. He holds several professional certifications, including Certified Information Systems Security Professional, Certified Ethical Hacker, and EC Council – Certified Security Analyst.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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Treasury Management: A Powerful Tool to Increase Deposits & Fee Income

This basic course will review the primary treasury management services available in the market. You will learn strategies to offer the right TM services based on the value provided. You’ll get ideas on how to market TM services to your ideal business accountholders and ways your team can work better together.

After This Webinar You’ll Be Able To:

  • Maximize the account analysis statement as a tool to cross-sell and identify new fee income opportunities
  • Understand the treasury management (TM) services available in the market
  • Identify enhancements to services focusing on the benefits/value of each service
  • Identify TM services you may be missing that business patrons might request
  • Determine which services you need to offer to businesses based on industry
  • Learn how the TM team collaborates with technology, operations, marketing, and sales teams
  • Implement ideas on how to market and brand your treasury management services
  • Understand the ideal TM organizational design and how to incentivize the sales teams
  • Establish a process to implement TM products
  • Choose the right digital payment strategy for businesses
  • Identify new authentication methods to enhance product security

Webinar Details

Today’s bankers must be “lenders” as well as “deposit gatherers.” Community financial institutions are searching for ways to increase core deposits and non-interest fee income: treasury management is the answer. This course will provide a deeper understanding of how the sales, treasury management, IT, marketing, and deposit operations team members must collaborate to successfully sell and implement the business products and services at your institution. It will cover the ideal organizational design for TM and how to incentivize the sales team.

Join us for this program and walk away with a deeper knowledge of treasury management. Learn to conduct a TM needs assessment on your business accountholders and gain strategies to increase core deposits.
  • Part I – Foundational Knowledge
  • Part II – Marketing & Sales Process
  • Part III – Product Implementation
  • Part IV – The Future of Treasury Management

Who Should Attend?
This webinar will benefit business bankers or commercial lenders who want to learn about treasury management products and their benefits to business accountholders, TM sales officers/specialists, deposit operations personnel, IT, marketing staff, and presidents/CEOs who are looking for the ideal TM organizational structure and want to find additional non-interest fee income and new core deposits.

Take-Away Toolkit

  • Ideal organizational design for treasury management
  • Most common organizational design in treasury management
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Marcia Malzahn — MALZAHN STRATEGIC

Marcia “Marci” Malzahn is the founder and keynote speaker at Crowning Achievements International – inspiring and educating emerging leaders in the financial industry. She is also president and founder of Malzahn Strategic, which provides management consulting to community financial institutions. Malzahn has 30 years of banking experience, with 10 years as the EVP/CFO/COO of a community bank she co-founded.

Malzahn speaks frequently at industry conferences, association events, and leadership and women’s conferences. She has published five books and received several professional awards. As a Certified Virtual Presenter, Marci provides online and onsite training for financial institutions. Malzahn is a certified life coach and a certified community bank director. She holds a bachelor’s in business management from Bethel University and is a graduate and faculty of the Graduate School of Banking in Madison, Wisconsin.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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Strategic Planning for Community Banks

Like fingerprints, your institution’s strategic plan is unique, but it must be able to flex and evolve as the times change. Has your plan kept pace with the changes brought by the pandemic, emerging technologies, and today’s uncertain financial climate? Take this opportunity to learn how to conduct a strategic risk assessment.

After This Webinar You’ll Be Able To:

  • Clarify your vision, mission, and core values
  • Comprehend the importance of a clearly defined strategic plan structure
  • Identify key components common to successful strategies
  • Understand the role of enterprise risk mitigation and management in an institution’s strategic plan
  • Identify and implement four key growth strategies
  • Establish best practices with board governance
  • Develop and manage the strategic planning and implementation process in your institution
  • Conduct a strategic risk assessment for new initiatives

Webinar Details

Your institution is unique so your strategic plan should be unique as well. The environment for community banks has changed drastically in the past five years — especially in the aftermath of the pandemic, new and emerging technologies, evolving consumer preferences, market shifts, and recent bank failures. Therefore, your strategic plan must be a fluid document. In addition, the industry is impacted by many more forces, challenges, and new competitors, with uncertainty leading the way. At the same time, these challenges may also present more opportunities than ever before. These drivers highlight the need for every community bank to design a living, breathing strategic plan to thrive and grow.

Whether your institution lacks a cohesive strategy or just wants to review existing plan(s), this webinar will address questions including:

  • What is your vision for the future of your institution?
  • Do your employees know your vision, and can they articulate it?
  • Does your culture and brand (everything from the electronic signature on your emails to the look of your lobby) reflect the vision of where you want to take your institution?
  • Do you know your risks — the risks that are unique to your institution?
  • Do you have the right people, and are they in the right places to fulfill your institution’s vision?

You will walk away with tools and ideas to:

  • Integrate your enterprise risk management program into your strategic plan
  • Integrate your talent management program into your strategic plan
  • Ensure your strategic plan gets implemented and doesn’t just sit on the shelf
  • Identify and implement four key growth strategies

Who Should Attend?
This informative session is designed for directors, leadership teams, supervisors with planning responsibilities, and everyone involved in the strategic planning process.

Take-Away Toolkit

  • Sample of an ideal organizational chart for community banks
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Marcia Malzahn — MALZAHN STRATEGIC

Marcia “Marci” Malzahn is the founder and keynote speaker at Crowning Achievements International — inspiring and educating emerging leaders in the financial industry. She is also president and founder of Malzahn Strategic, which provides management consulting to community financial institutions. Marci has 30 years of banking experience, with 10 years as the EVP/CFO/COO of a community bank she co-founded.

Malzahn speaks frequently at industry conferences, association events, and leadership and women’s conferences. She has published five books and received several professional awards. As a Certified Virtual Presenter, Malzahn provides online and onsite training for financial institutions. Malzahn is a certified life coach and a certified community bank director. She holds a bachelor’s in business management from Bethel University and is a graduate and faculty of the Graduate School of Banking in Madison, Wisconsin.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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Compliance Management Systems

It’s been talked about for years, but what is a compliance management system and how is one put together? What components should be included? What are the best practices? Take this opportunity to learn from the mistakes of others as a real-life case study will be examined.

After This Webinar You’ll Be Able To:

  • Understand what regulators are looking for in a compliance management system (CMS)
  • Use examination checklists as a policy/procedure guideline
  • Define what constitutes an unfair, deceptive, or abusive act or practice
  • Explain how an effective CMS benefits your organization
  • Distinguish between regulatory violations, examiner recommendations, and regulator guidance

Webinar Details
This webinar will explore the regulatory agencies’ CMS expectations and best practices. Going beyond written policies, it will look at the interplay between those policies, your internal and external compliance training needs, CMS documentation, and program monitoring. It will also address handling and tracking consumer complaints and how they can be used to identify CMS shortcomings. An FDIC enforcement action will be used to examine the steps one institution had to take to correct significant deficiencies in its consumer compliance areas. Learn the key components your CMS should address, including board and management oversight, compliance program, service provider oversight, and identification and correction of violations.

Who Should Attend?
This informative session will benefit compliance personnel (whether dedicated specifically to compliance or charged with compliance within a specific department), auditors, and audit committee members.

Take-Away Toolkit

  • Model compliance policy
  • CMS program outline
  • Spreadsheet for tracking consumer complaints
  • Consumer complaint resolution process model
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter
Mary-Lou Heighes – Compliance Plus, Inc.

Mary-Lou Heighes is president and founder of Compliance Plus, Inc., which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Heighes has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country.

Involved with financial institutions since 1989, Heighes has over 30 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
/by
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questions@wisbank.com

608-441-1200

4721 S Biltmore Ln.
Madison, WI 53718

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