Archive for: Collections

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BSA for Lenders

Over the last few years, lenders have been busier than ever — while still being expected to adhere to Bank Secrecy Act (BSA) requirements and ensure their policies and procedures protect their institutions from fraud. Lenders are on the frontline of identifying suspicious activity and need annual training to stay current on what is fully expected of them.

After This Webinar You’ll Be Able To:

  • Understand your responsibilities under the five pillars of BSA
  • Identify red flags and report potentially suspicious activity
  • Gather required CDD information, including beneficial ownership data
  • Comply with OFAC screening responsibilities
  • Determine how to respond to the latest lending-related BSA “hot buttons”
  • Detail penalties for noncompliance

Webinar Details

Lenders are often the first line of defense in identifying and reporting suspicious activity. Still, the transaction types and methods for originating a new loan are often very different from the types of transactions and account opening methods used for deposit accounts. Therefore, it’s crucial that lending staff receive tailored initial and annual training on BSA/AML requirements and fully understand what is expected during their day-to-day duties. This session will detail BSA/AML rule components, including red flags for mortgage and commercial loan fraud, CIP documentation, CDD rules (including documenting beneficial ownership), OFAC screening, CTR completion, and much more!

Who Should Attend?

This informative session is designed for deposit operations personnel, loan operations staff, electronic banking staff, BSA/AML officers, and internal auditors.

Take-Away Toolkit

  • Sample beneficial ownership form and calculator
  • Sample due diligence form
  • Sample suspicious incident report
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter
Dawn Kincaid – Brode Consulting Services, Inc.

Dawn Kincaid began her banking career while attending The Ohio State University.  She has over 20 years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance.  Most recently Kincaid served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized the implementation of new products and services.
Kincaid has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer.  She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits and exams, and presented for numerous state associations.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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Overdraft Risks & Five Best Practices

Regulators have shown keen interest in overdraft protection plans (ODPs) lately. Compliance is key to avoiding reputational, compliance, and litigation risks. But how can you evaluate ODP UDAAP risks? This webinar will closely examine ODPs, which are considered a target for potential UDAAP violations, and provide five best practices to keep your institution on the straight and narrow.

After This Webinar You’ll Be Able To:

  • Avoid potential UDAAP (unfair, deceptive, or abusive acts or practices) landmines and identify what is likely to be considered deceptive, unfair, or abusive
  • Identify five best practices for overdraft compliance
  • Use regulatory guidance to understand the requirements
  • Define best practices to avoid potential penalties and consumer harm
  • Explain the opt-in/opt-out documentation and procedures
  • Evaluate overdraft marketing programs for compliance

Webinar Details

Overdraft services are always a likely target for supervisory scrutiny. In addition to more formal guidance, regulatory pronouncements have come through reports, blog posts, complaint discussions, and speeches. Regulators have issued significant civil money penalties for “representment” practices and other “deceptive” practices. In addition, numerous class action suits have been filed against financial institutions for ODP practices. Join us to learn how financial institutions can offer overdraft services while ensuring compliance.

Who Should Attend?

This session will benefit staff involved in deposit product development and marketing, compliance officers, auditors, managers, sales and service staff, call center employees, and anyone who is involved in deposit product sales.

Take-Away Toolkit

  • Regulatory resources for ODP exam procedures and bulletins
  • Resources for consumer education
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter
Susan Costonis, CRCM — Compliance Training & Consulting for Financial Institutions

Susan Costonis is a compliance consultant and trainer who began her career in 1978. She specializes in compliance management along with deposit and lending regulatory training. Costonis has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real-life examples.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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UDAAP & Debt Collection

UDAAP can present risk in all four corners of your institution. Do you know what counts as an unfair, deceptive, or abusive act or practice? How does it affect your collection department and deposit accounts? Attend this deep dive into the UDAAP world and learn to sidestep the risks.

After This Webinar You’ll Be Able To:

  • Understand what constitutes an unfair, deceptive, or abusive act or practice (UDAAP)
  • Know how UDAAP applies to deposit accounts, marketing products, and services
  • Avoid UDAAP when collecting consumer debts
  • Take steps to reduce your institution’s UDAAP risk

Webinar Details
Join this in-depth discussion of the CFPB’s prohibition against unfair, deceptive, and abusive acts and practices, where participants will learn how to identify these elements. It will address how UDAAP can apply to every product, service, department, and employee of your institution. Besides providing up-to-the-minute guidance, this webinar will go into detail about avoiding UDAAP when collecting consumer debts. Regulatory compliance counsel Michael Christians will provide steps to reduce your institution’s UDAAP risk.

Who Should Attend?
This jam-packed session will highly benefit operations staff, new accounts personnel, lenders, marketers, support staff, compliance professionals, auditors, and management.

Take-Away Toolkit

  • UDAAP desktop reference guide
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presenter Bio

Michael Christians, JD – Michael Christians Consulting, LLC
As principal of Michael Christians Consulting, LLC, Christians assists financial institutions and organizations across the country with ensuring their compliance programs conform to federal laws and regulations. He provides counsel relative to current rules, assists with the strategic implementation of upcoming regulatory changes, and offers customized education and training services.

Christians has more than two decades of experience in the financial services industry with a primary focus on consumer compliance. He obtained his Juris Doctorate from Drake University Law School. He is a member of the Iowa State Bar where he is licensed to practice law.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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Commercial Lending Basics: Risks, Scrutiny, Safeguards, Collateral, & More

Each commercial loan is unique. Who are the parties to the loan and who is authorized or required to sign which documents? What about security interests on different types of collateral, like marketable securities, deposit accounts, life insurance policies, equipment and inventory, contracts or receivables, leases, etc.? Attend this illuminating webinar to get your commercial lending skills on solid ground.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Identify parties to the loan
  • Use your loan policy to “drive” when offering, underwriting, and monitoring a loan
  • Understand loan agreement covenants – beyond boilerplate language
  • Perfect your security interest
  • Review title insurance policies and identify notable endorsements and exceptions
  • Detail subordination agreements, when to get them, what is being subordinated (repayment priority, lien position), and when to ask for subordination of loans to shareholders
  • Document commercial construction loans, realizing that a general liability policy does not cover a subcontractor’s faulty workmanship
  • Understand compliance requirements and commercial lending hot spots

WEBINAR DETAILS
Commercial loans don’t always follow a “normal” pattern. Each one is unique. These loans carry the most risk and technical requirements and therefore receive enhanced scrutiny from examiners. This program will provide a better understanding of protections and safeguards that need to be put in place when drafting a loan. It will review the documentation for a commercial loan, including collateral security documents. You’ll learn underwriting best practices and how to avoid hazards. This must-attend webinar is for new commercial lenders or current lenders and operations staff seeking to build a strong foundation in commercial loan documentation and compliance.

WHO SHOULD ATTEND?
This informative session is designed for commercial lenders, loan operations staff, loan review staff, and auditors.

TAKE-AWAY TOOLKIT

  • Commercial loan documentation checklist
  • Commercial real estate documentation checklist
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

INSTRUCTOR BIO

Dawn Kincaid – Brode Consulting Services Inc
Dawn Kincaid began her banking career while attending The Ohio State University. She has over 20 years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Kincaid served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized the implementation of new products and services.

Kincaid has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits and exams, and presented for numerous state associations.

REGISTRATION OPTIONS

  • Live Webinar $279
  • On-Demand Webinar $279
  • Live Webinar + On-Demand Webinar $379
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Stress Testing Your Loan Portfolio

Every institution has its own risk appetite, which should directly inform its loan portfolio stress testing methodology.

Using stress factors that don’t align with your risk appetite can result in a flawed assessment of your loan portfolio risk. This jam-packed program will explain how to best find realistic, useful scenarios, and much more.

After This Webinar You’ll Be Able To:

  • Identify the uses and limitations of stress testing
  • Know how to stress test both the portfolio and individual borrowers
  • Construct realistic risk scenarios for assessing each segment of your loan portfolio
  • Properly analyze your stress test results and know what to include in your stress test analysis
  • Better understand how the concepts of stress testing your loan portfolio can be applied to other aspects of your organization
  • Realize how stress testing is a key component of your organization’s capital planning
  • Understand the regulatory expectations in today’s environment

Webinar Details

Stress testing gained traction after the Great Recession. Its purpose is to help risk managers better understand how a loan portfolio could react under varying degrees of stress and appropriately adjust an institution’s risk appetite. Much of the loan portfolio-based stress testing is focused on CRE loans. This webinar will cover owner- and non-owner-occupied CRE, as well as agricultural, C&I, and consumer loan portfolios.

Each portfolio can be impacted by different types of stresses, which can be analyzed using appropriate stress testing scenarios. Once results of the analyses are determined, the next step is understanding how to use the data to appropriately adjust your underwriting and management of higher risk portfolios to lessen the impact on your organization when the next economic downturn occurs.

You’ll learn how to apply the data to analyze the entire spectrum of risk in your loan portfolio, from individual borrowers to entire segments, and even your loan portfolio as a whole, to help you understand the impact on capital as part of your overall capital adequacy testing and capital planning process. Many of these concepts can be adapted to other parts of your organization. Finally, regulatory expectations based on recent guidance and exams will be covered.

Who Should Attend?
This informative session is designed for CFOs, chief risk officers, chief credit/lending officers, credit analysts, and anyone involved in capital planning, loan portfolio risk management, and stress testing CRE, C&I, and ag borrowers.

Take-Away Toolkit

  • Checklist of items to consider when determining your stress scenarios
  • List of resources for stress testing, including where to find the data needed to construct your stress scenarios
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presenter
Robert L. Viering — RiverPointUSA LLC

Bob Viering brings over 35 years of banking experience to RiverPointUSA, where he concentrates on management and board planning activities, such as strategic, capital, and succession planning, de novo bank formation, assisting with managing regulatory agreements, loan review, and credit process assessment. He has served as a bank director and was an independent member of a bank’s audit committee.

Prior to becoming a consultant, Viering was a de novo bank organizer responsible for all regulatory filings, planning, recruiting, and also serving as CEO. He has been an advisor for other de novo bank formations. Earlier in his career, Viering held various management positions with large and regional banks, including market president and regional credit officer. In addition, he has managed deposit and loan operations groups and was a lender to local, regional, and international businesses. He has also served as a board member of state and national trade associations.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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New Policy Statement on CRE Accommodations & Workouts

Are you aware of the new interagency policy statement that affects CRE workouts? Join collections consultant and compliance attorney David Reed as he explores the new guidance, provides an overview of the negative factors impacting CRE, and offers real-time solutions and best practices to reduce risk and maintain the health and vitality of your commercial loan portfolio. The time to assess risk and develop a proactive commercial solution is now!

After This Webinar You’ll Be Able to:

  • Understand the primary factors feeding the commercial real estate (CRE) storm
  • Create a commercial lending collections process
  • Evaluate commercial loans to determine basic risk components
  • Use recent guidance to tighten up commercial lending workouts
  • Modify CRE collections and workout policies
  • Control the risk better with commercial real estate defaults

Webinar Details
Regulators recently issued a policy statement to update previous commercial lending guidance, reinforce the message that financial institutions should work prudently and constructively with creditworthy commercial borrowers experiencing financial difficulties, and clarify that such a message applies in all stages of the economic cycle. While the guidance applies to all commercial loans, there is little doubt that commercial real estate loans are the central element of their focus.

Although commercial lending is a great way to be more involved in your community, you should pay attention to the clouds on the horizon. Many urban centers are experiencing greater than 20% commercial vacancy rates and the growing utilization of the hybrid work environment continues to keep workers out of traditional offices. Add to that increasing interest rates and almost $1.5 trillion in commercial loans coming due by 2025 and you have the makings of a crisis! Are your CRE values dropping? Is commercial insurance taking a bigger bite out of the bottom line? Have the rents commanded by premier commercial space plummeted? Join this program to gain expert insight.

WHO SHOULD ATTEND?
This informative session is designed for executives, board members, CFOs, lending managers, commercial lending staff, collections managers, collections staff, and anyone interested in their commercial real estate portfolio.

TAKE-AWAY TOOLKIT

  • Sample commercial real estate workout policy
  • CRE collections worksheet
  • Regulatory guidance
  • Commercial real estate foreclosure checklist
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Meet the Presenter – David A. Reed, JD – Reed & Jolly, PLLC
Attorney, author, consultant, and nationally recognized trainer, Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.

A former trial attorney and vice president and general counsel of a large regional financial institution, Reed is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.

REGISTRATION OPTIONS

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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Your Consumer Borrower Filed Bankruptcy, Now What? Chapters 7 & 13

Broke? Uncommunicative? Seemingly out of options? Is bankruptcy the end of the line for your borrower? Can anything be done to protect your financial institution’s interests? You must act fast to protect your bank’s options and security interests. Learn the actions and alternatives all lenders should know.

After This Webinar You’ll Be Able to:

  • Determine when your institution should file a proof of claim
  • Understand the appropriate time to repossess and foreclose on collateral
  • Distinguish when a cramdown is permitted
  • Explain how to properly complete a reaffirmation agreement
  • Understand what your institution can do after the debtor is discharged
  • Determine when the debtor can voluntarily agree to pay the lender

Webinar Details
The consumer bankruptcy process is complicated, time-consuming, and expensive. Many lenders waste time and money handling bankruptcies because they don’t understand the rules. This webinar will explain the actions that must be taken to protect your financial institution’s interests in each bankruptcy situation. It will cover both Chapter 7 and Chapter 13 bankruptcies and will explain all of the bankruptcy processes, including exempt property, fraudulent transfers, preference payments, cramdowns, reaffirmations, and rights of setoff.

Who Should Attend?
This informative session will be useful to loan officers, loan operations personnel, credit administration personnel, collectors, attorneys, managers, and others involved in the bankruptcy process.

Take-Away Toolkit

  • Website links to the United States Bankruptcy Court to obtain online forms
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Meet the Presentor: Elizabeth Fast JD, CPA – Spencer Fane LLP
Elizabeth Fast is a partner with Spencer Fane LLP where she specializes in the representation of financial institutions. Fast is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. 

REGISTRATION OPTIONS

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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ECOA & Fair Lending: Examiner Hot Buttons

Are you confident about your next fair lending exam? Do you know what to do if you get a “false positive”? What is the difference between discrimination and disparate impact? This webinar will provide expert legal advice and let you know what to expect from examiners.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Understand what examiners mean by equal credit and fair lending
  • Explain the fair lending laws and requirements
  • Determine when obtaining a spouse’s signature on loan documents is/is not permitted
  • Distinguish between discrimination and disparate impact
  • Prepare for your next fair lending exam with confidence

WEBINAR DETAILS
The Equal Credit Opportunity Act, which is implemented by Regulation B, is the primary rule of law that prohibits lenders from discriminating against a consumer based on race, color, religion, sex, marital status, age, or the receipt of public assistance. For many years, regulators and the courts have permitted the use of disparate impact analysis to prove discrimination, which means that your institution can be found liable for discrimination even if there was no intent to discriminate. Many institutions have reported that regulators are using statistical analysis and unpublished analytical formulas in their fair lending exams, some of which have resulted in “false positive” findings of disparate treatment. This webinar will help you prepare for your next fair lending exam and suggest ways to defend against disparate impact and discrimination claims.

WHO SHOULD ATTEND?
This informative session is useful for any personnel involved in the consumer credit process, including loan operations staff, loan officers, underwriting personnel, compliance staff, auditors, attorneys, and managers.

TAKE-AWAY TOOLKIT

  • CFPB’s Equal Credit Opportunity Act: Examination Procedures
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER – Elizabeth Fast JD, CPA – Spencer Fane LLP
Elizabeth Fast is a partner with Spencer Fane LLP where she specializes in the representation of financial institutions. Fast is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. 

REGISTRATION OPTIONS

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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How to Build a Robust Security Training Program – Free Webinar

In this course, we’ll discuss the key elements in building a comprehensive and effective security awareness program, and help you start to understand what it means to build a security-first culture.

Security awareness training helps organizations prepare to defend against today’s most threatening cyberattacks. But if training — often viewed as the last line of defense — is truly impactful, then why do we still have so many breaches? One reason is because of the frequency with which these attacks are occurring. Social engineering and phishing attacks are on the rise.

Another reason is that not all security awareness programs are created equal. While leveraging a “one-size-fits-all” solution can work for maintaining compliance, is it really preparing your employees to take the right action when a phishing attempt sneaks into their inbox? With most people forgetting the majority of infrequent and insufficient training, how can security and risk management leaders ensure their security awareness program sticks?

What You’ll Learn

  • Adult Learning & Content Strategy
  • Security Awareness Topics
  • Phishing Simulations
  • Program Support

Who Should Attend
Everyone is welcome to this webinar as everyone should have a plan in place for security. Security Awareness Training is quickly becoming a mandatory part of everyone’s lives and we want to help keep everyone safe from online attacks.

Instructor Bio
John Trest is responsible for leading the development of Inspired eLearning’s award-winning library of Security Awareness and Compliance training content, from the engaging instructional design to the high-quality multimedia production. He has been a member of Inspired’s team since 2009 and has over 20 years of experience in creating and delivering eLearning courses for a broad variety of industries and subjects. He’s passionate about creating quality security awareness content that is both engaging and impactful.

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Auto Loan Delinquencies: Reducing Defaults & Maximizing Recoveries

Nationwide statistics reveal automobile loan delinquencies are at the highest level since 2010, especially among borrowers with lower credit scores. But credit scores are not the only factor behind this negative trend. The fact that vehicles are retaining their value better than ever is keeping losses down… for now.

After This Webinar You’ll Be Able To:

  • Appreciate the current auto loan environment
  • Inventory your automobile collections process
  • Deploy data analytics for early delinquency detection and intervention
  • Improve the prioritization of auto loan collection efforts
  • Harness existing data points to target at-risk borrowers
  • Recalibrate your methods for determining the proper recovery option
  • Accurately assess redemption value and resale potential

Webinar Details

Continuing inflation, rising interest rates, higher average car prices, and dwindling savings are combining to alter the basic landscape of auto collections. To reduce losses and limit the number of units requiring remarketing, your institution needs to leverage the right mixture of traditional collections techniques and different approaches which are responsive to today’s marketplace.

There is a real opportunity to assist borrowers in avoiding damage to their credit history, while at the same time improving your institution’s asset quality. How do you manage those potentially competing goals in today’s stormy market? Join veteran collections attorney, David Reed, as he provides critical insight into effective tactics and strategies to improve your collections efforts. From harnessing the data already at your fingertips to developing new collections workflows, this timely session will have something for every car lender.

Who Should Attend?
The information in this session is designed for executives, CFOs, lending managers, collections managers, collections staff, and anyone interested in maximizing collections efforts.

Take-Away Toolkit

  • Automobile collections inventory
  • Sample collections checklist
  • Collections staff training tools – scenarios and decision points
  • Data analytics score card
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presenter
David A. Reed, JD – Reed & Jolly, PLLC

Attorney, author, consultant, and nationally recognized trainer, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.

A former trial attorney and vice president and general counsel of a large regional financial institution, Reed is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.

Registration Options

  • $279 – Live Webinar Access
  • $279 – OnDemand Access + Digital Download
  • $379 – Both Live & On-Demand Access + Digital Download
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